Top 711 Director of client services Jobs in St. Louis Mo

Director of Operations
Carol House Quick Fix Pet Clinic —St. Louis, MO
- Email
- Customer service
- In-person
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Director of Business Development
Trileaf Corporation —Missouri
- $100,000 - $150,000 a year
- Full-time
- Marketing
- 5 years
- Driver's License
Quick Apply
Director of Customer Experience
SingleWave Technologies —Saint Charles, MO
- $130,000 - $150,000 a year
- Full-time
- Background check
- Office
- Business development experience
- Health insurance
- Dental insurance
Quick Apply
Director of Operations (Aviation)
SpiritJets —Chesterfield, MO
- Up to $250,000 a year
- Weekends as needed
- Office
- 3 years
- Bachelor's degree
- Health insurance
- Paid time off
Quick Apply
2d
Chief of Staff
Brooksource —St. Louis, MO
- $105 - $110 an hour
- Contract
- Hybrid work
- IT
- Senior level
- Leadership
- Health insurance
- Dental insurance
Quick Apply
6d
Managing Director, Head of Philippines
The Cigna Group —St. Louis, MO
- $203,600 - $339,300 a year
- Online Application
- Remote
- Fair chance
- Senior level
- Leadership
- Paid holidays
- Health insurance
Senior Director, US Employer Operations - Head of Medical Call Centers
The Cigna Group —St. Louis, MO
- $180,000 - $300,000 a year
- Online Application
- Bachelor of Science
- Master's degree
- 8 years
- Paid holidays
- Health insurance
Product Strategy Director - Provider Claims - Evernorth - Remote
The Cigna Group —St. Louis, MO
- $161,900 - $269,800 a year
- Online Application
- 8 years
- Bachelor's degree
- Continuous improvement
- Paid holidays
- Health insurance
Director, Medicaid & Marketplace Client Strategy - Evernorth Health Services - Hybrid
The Cigna Group —St. Louis, MO
- $165,000 - $275,000 a year
- Online Application
- Bachelor's degree
- Fair chance
- Senior level
- Paid holidays
- Health insurance
Sr. Director, Client & Delivery Excellence
EVERSANA —Chesterfield, MO
- $152,440 - $206,000 a year
- Full-time
- Remote
- Office
- Bachelor's degree
- Travel
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Director, Client Services
Kobie Marketing —St. Louis, MO
- Full-time
- Remote
- Bachelor's degree
- Continuous improvement
- Travel
Quick Apply
Product Strategy Director - Provider Data - Cigna Healthcare - Remote
The Cigna Group —St. Louis, MO
- $161,900 - $269,800 a year
- Online Application
- 8 years
- Analysis skills
- Bachelor's degree
- Paid holidays
- Health insurance
8d
Director of Quality for Children & Family Services
Catholic Charities of St. Louis —St. Louis, MO
- From $78,000 a year
- Online Application
- Background check
- Office
- Master's degree
- 403(b) matching
- Health savings account
Quick Apply
Global Clinical Program Strategy Director - Cigna Healthcare - Hybrid
The Cigna Group —St. Louis, MO
- $141,500 - $235,900 a year
- Online Application
- 8 years
- Case management
- Fair chance
- Paid holidays
- Health insurance
Managing Director, Enterprise Capability & Learning Transformation
The Cigna Group —St. Louis, MO
- $196,600 - $327,600 a year
- Online Application
- 11+ years
- Bachelor's degree
- Fair chance
- Paid holidays
- Health insurance
Director, Asset Services
Cushman & Wakefield —Creve Coeur, MO
- $136,000 - $160,000 a year
- Full-time
- 5 years
- Office
- Ability to climb stairs
- Health savings account
- Disability insurance
Quick Apply
Account Director (Facilities Management) - St. Louis, MO
CBRE —St. Louis, MO
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
Senior Learning & Engagement Strategist - MD Live - Hybrid
The Cigna Group —St. Louis, MO
- $113,200 - $188,600 a year
- Online Application
- High school diploma or GED
- Bachelor's degree
- Fair chance
- Paid holidays
- Health insurance
20h
Sourcing & Procurement Management Metals Center of Excellence Lead Associate Director
Accenture —St. Louis, MO
- $150,900 - $434,000 a year
- Full-time
- Hybrid work
- 6 years
- Analysis skills
- Travel
- Paid holidays
- Disability insurance
5d
Regional Account Executive - General Pediatrics (IL/MO)
GeneDx —St. Louis, MO
- $125,000 - $140,000 a year
- Weekends as needed
- Driver's License
- Bachelor's degree
- Travel

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Director of Operations

Carol House Quick Fix Pet Clinic -
St. Louis, MO

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Employee discount
Retirement plan

Qualifications

Companion animal handling
Customer communication
Teamwork
Customer service
Performance management
Animal welfare
Senior leadership

Full Job Description

EXPERIENCED Director of Operations

Why Join Us? Carol House Quick Fix Pet Clinic’s Outstanding Benefits Include:

- FREE Comprehensive Medical Insurance!

- 401k with 100% Match up to 3%!

- Excellent Competitive Pay with no Cap!

Join our team dedicated to saving lives through prevention and accessible veterinary care. This role offers the opportunity to be the backbone of a vital community resource, working alongside our Executive Director committed to evolving our culture and expanding our impact.

Who we are: Voted STL's 2025 Favorite Veterinary Clinic because: Carol House Quick Fix Pet Clinics are a 501(c)(3) nonprofit organization dedicated to providing affordable, accessible spay/neuter and preventive care services for pets in underserved communities. We serve families throughout St. Louis Metropolitan and surrounding areas who may otherwise struggle to access veterinary care.

We are high-volume spay/neuter clinics, performing up to 1,500 surgeries per month with a strong emphasis on patient safety, efficiency, and compassionate care. Through prevention-focused care, we help reduce pet overpopulation and shelter overcrowding and keep pets healthy and with the families who love them.

Who We’re Looking For: Seeking an experienced, high-capacity leader to serve as Director of Operations. Critical role designed for a professional who thrives in fast-paced environments where mission-critical work meets complex operational challenges. The ideal candidate will provide strong, visible leadership to staff across departments, improving clinic culture and customer service through clear, consistent direction who manages “boots on the ground” complexities of a high-volume pet clinic, allowing the Executive Director to focus on long-term culture and strategic scaling. Role requires exceptional judgment to manage high-risk cases and ability to proactively address daily operational hurdles. The Director of Operations helps ensure the clinic runs efficiently, maintains financial health and delivers exceptional, spay/neuter and wellness services to underserved communities.

KEY RESPONSIBILITIES:

Operational Leadership

o Maintain a consistent and visible presence on the clinic floor to oversee daily operations, ensure an efficient workflow, monitor and proactively identify and address cases requiring additional attention and/or support

o Ensure the clinics operate at maximum capacity

o Act as the first and primary point of contact for staff and client disputes, providing step-by-step direction and immediate problem-solving

· Case and Risk Management

o Assist with the most complex cases requiring significant time and attention - those involving high-risk animals or stressful client interactions – that require significant time and judgment

o Serve as the lead for de-escalation, utilizing expert communication skills to assist clients and guide staff through situations avoiding volatility

· Staff Management & Mentorship

o Holding subordinates accountable for performance, attitude, and conduct

o Preparing and administering corrective actions

o Manage and support staff across multiple areas of the clinic, providing clear, step-by-step guidance - foster a positive, collaborative, and professional clinic culture

· Customer Service & Culture Improvement

o Partner with the Executive Director to implement more formal consistent clinic culture

o Actively work to improve the client experience

o Adapt best practices around organizational culture expectations (such as those established by Emancipet - TX)

· Operational Support

o Oversee partner organization logistics, scheduling and fees

o Payroll timeclock

§ Address any excessive staff absenteeism and/or tardiness

§ Other operational tasks as needed to maintain seamless operations

· Key Qualifications

o Significant work history with a proven track record of leadership in a high-volume or stressful environment (Animal Welfare, Medical, or Emergency Services preferred)

o Ability to make important decisions that align with organizational values independently, particularly regarding animal safety and risk management – think critically and make sound decisions to maintain clinic flow

o Exceptional interpersonal skills with the ability to remain calm when dealing with complex human and animal needs

o Proven ability to lead by example, provide hands-on support, and manage staff in a fast-paced environment – A “no task is too small” attitude combined with the “big picture” ability to manage schedules and logistics

o Strong interpersonal and communication skills to effectively support clients and mentor staff

o Deep dedication to animal welfare, high-quality spay/neuter services, and helping underserved communities

· Working conditions

o High-noise, fast-paced, and frequently changing environment

o Daily exposure to a high volume of animals and pet owners/caretakers

o Requires standing, walking, some lifting and the ability to handle animals

· How to apply

o Submit resume outlining relevant experience and references to [email protected]

o Include a statement describing your approach to high-volume veterinary operations, nonprofit management and community impact

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Flexible spending account
Health insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

director of client services jobs in st. louis mo

Director of Operations

Director of Business Development

Director of Customer Experience

Director of Operations (Aviation)

Chief of Staff

Managing Director, Head of Philippines

Senior Director, US Employer Operations - Head of Medical Call Centers

Product Strategy Director - Provider Claims - Evernorth - Remote

Director, Medicaid & Marketplace Client Strategy - Evernorth Health Services - Hybrid

Sr. Director, Client & Delivery Excellence

Director, Client Services

Product Strategy Director - Provider Data - Cigna Healthcare - Remote

Director of Quality for Children & Family Services

Global Clinical Program Strategy Director - Cigna Healthcare - Hybrid

Managing Director, Enterprise Capability & Learning Transformation

Director, Asset Services

Account Director (Facilities Management) - St. Louis, MO

Senior Learning & Engagement Strategist - MD Live - Hybrid

Sourcing & Procurement Management Metals Center of Excellence Lead Associate Director

Regional Account Executive - General Pediatrics (IL/MO)

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