Top 1431 Director of customer service Jobs in St. Louis Mo

Director of Residential Services
Transitional Center Inc. —East Saint Louis, IL
- $104,000 - $127,000 a year
- Email
- Background check
- Microsoft Excel
- Pass drug screening
- Relocation assistance
- Health insurance
Quick Apply
Director of Distribution
Confidential —St. Louis, MO
- From $140,000 a year
- Full-time
- 7 years
- Customer service
- Ability to walk for extended periods
- Health savings account
- Disability insurance
Quick Apply
Operations Specialist (Traveling Executive Director) STL/CHI Region
Cedarhurst Senior Living —St. Louis, MO
- Full-time
- Background check
- Current TB test
- 5 years
- Disability insurance
- Health insurance
Quick Apply
RN Director of Operations $20K Sign on Bonus
Amedisys —St. Louis, MO
- $100,000 - $115,000 a year
- Full-time
- RN License
- Mid-level
- Home Health
- Mileage reimbursement
- Paid parental leave
Director Entertainment & Programming
Dougherty Ferry Assisted Living and Memory Care —St. Louis, MO
- Full-time
- Mid-level
- Supervising experience
- 21 years or older
- Paid holidays
- Health insurance
Quick Apply
Director / Associate Director
Blue Castle Agency —St. Louis, MO
- $175,000 - $190,000 a year
- Full-time
- 8 years
- Senior level
- Communication skills
- Paid holidays
- Dental insurance
Quick Apply
4d
Managing Director, Head of Philippines
The Cigna Group —St. Louis, MO
- $203,600 - $339,300 a year
- Online Application
- Fair chance
- Senior level
- Leadership
- Paid holidays
- Health insurance
Director of Security
Forest Park Forever Inc —St. Louis, MO
- Weekends as needed
- Customer service
- Office
- Analysis skills
- Paid holidays
- Disability insurance
Customer Experience Activation Lead
Bayer —Creve Coeur, MO
- $165,920 - $248,880 a year
- Management
- Bachelor's degree
- Senior level
- Health insurance
- Dental insurance
Director of Total Rewards
The Gund Company Inc —St. Louis, MO
- Hybrid work
- Management
- Senior level
- Leadership
- Health insurance
- Dental insurance
Quick Apply
Campus Executive Director
Cotulla Education —St. Louis, MO
- $110,000 - $150,000 a year
- Weekends as needed
- Master's degree
- University
- Bachelor's degree
- Relocation assistance
- Health insurance
Quick Apply
4d
Director of Strengthening Resilient Families
UNLEASHING POTENTIAL —St. Louis, MO
- From $68,000 a year
- Full-time
- Office
- 3 years
- Ability to climb stairs
Director of Operations - St Louis
Rhino Staging LLC —St. Louis, MO
- $115,000 - $125,000 a year
- Overtime
- Ability to walk for extended periods
- 5 years
- Office
Quick Apply
4d
Director of People Development
BSA Lifestructures Inc —Creve Coeur, MO
- Full-time
- Hybrid work
- Bachelor's degree
- Mentoring
- Organizational skills
- Free parking
- Health insurance
Quick Apply
Director of Memory Care
Kingsland Walk Senior Living —University City, MO
- Mid-level
- LPN
- 1 year
- Health savings account
- Health insurance
Quick Apply
4d
Senior Director of Global Accounts
Pacific West Site Services, Inc. —St. Louis, MO
- $150,000 - $175,000 a year
- Full-time
- 5 years
- Driver's License
- Bachelor's degree
Quick Apply
10d
Director, Community Health Initiatives
BJC HealthCare —St. Louis, MO
- Full-time
- Research
- Office
- Master's degree
- Disability insurance
- Health insurance
Associate Director, Client & Delivery Excellence
EVERSANA —Chesterfield, MO
- $105,575 - $124,115 a year
- Full-time
- Remote
- Sales
- 5 years
- Pass drug screening
Quick Apply
11d
Senior Director, B2B Pet
Post Consumer Brands —St. Louis, MO
- $200,000 - $250,000 a year
- Full-time
- Hybrid work
- Office
- Travel
- In-person
- Relocation assistance
Quick Apply
4d
Director of Enrollment and Marketing
Archdiocese of St. Louis —St. Louis, MO
- Monday to Friday
- Marketing
- Customer service
- 5 years

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Director of Residential Services

Transitional Center Inc.
East Saint Louis, IL

Quick Apply

Job Details

Full-time
$104,000 - $127,000 a year

Benefits

Relocation assistance
Health insurance
Dental insurance
Paid time off

Qualifications

Computer operation
Microsoft Excel
LSW
Team supervision
LMSW
Copy machines
Social service program staff supervision
Word embeddings
English
Scanning
Residential treatment center experience
Master's degree
Supervising experience
Bachelor's degree
Fax machines
QuickBooks
Care facility administration
Productivity software
Faxing
Bachelor's degree in human services
Interactive whiteboards (educational technologies)
LCSW-C
Positive guidance disciplinary approach

Full Job Description

Salary: $104,000 - $127,000

Benefits: Medical/Dental, 40(k) Paid Time Off

About Our Facility
TCI is a high-end, 48-bed, residential facility, licensed by DCFS in the State of Illinois. TCI provides an intensive, 24-hour therapeutic treatment environment for young men from the ages of 12-19. Through milieu therapy, we promote a community-based, systematic approach that focuses on positive behavior interactions, interventions and supports within the parameters of a safe, secure and structured milieu environment. Within our milieu environment, our goal is to build self-esteem, teach individual accountability as well as appropriate coping, social and problem-solving skills so that our youth gain the tools necessary to interact appropriately with others in various social settings. Through Cognitive Behavioral Therapy (CBT), our clinicians take a goal-oriented approach at turning previously held maladaptive and distorted thoughts, undesirable feelings and responses, and inappropriate behaviors into those that are more befitting allowing our youth to successfully execute their environment now and in their future endeavors.

Working at Transitional Center Inc. (TCI)
TCI provides a supportive culture where everything we do fosters our belief that our youth can redeem themselves and turn their past attitudes, beliefs and behaviors into positive, productive, and life-long successes. All staff and youth are expected to respect the right and dignity of each other at all times. We recognize and respect everyone’s individuality and diversity. All staff are expected to positively work with youth and staff.

Professional Requirements:

Bachelor's Degree in a human services field.
Master’s Degree Preferred
2 years of verifiable successful experience working as a supervisor or director in an a therapeutic residential facility
Therapeutic Crisis Intervention (Train the Trainer) Certificate Preferred

Skills and Competency Requirements:

Deep knowledge of Illinois DCFS licensing and program requirements and rules.
Demonstrated competency with skills and abilities to work successfully with the challenging behaviors of supported individuals.
Demonstrated capacity to be an appropriate role model, including exhibiting mature behavior and making appropriate decisions.
Must demonstrate a working knowledge of Positive Behavior Support and values that align with the organization
Be able to speak, read, and write the English language at a level of proficiency to satisfactorily carry out the essential job duties and functions included in this job description
The ability to work with various people having various backgrounds and educational levels
Have strong interpersonal skills
Must satisfactorily complete: DCFS Criminal background check, FBI background check, drug screening, sex offender registry check, copy of education transcripts and licensure.
3 professional references
Technology competence includes, but are not limited to:
Voicemail
Word software
Basic computer functions
Printing, texting, scanning

TCI Background Requirements

DCFS Criminal Background Check
FBI Background Check
Drug Screening
Sex Offender Registry Check
Verification of CPI Trainer Training

Required Technology Competency

Voicemail, Computer, printer, texting, Copier, Smart Board, IPAD, Fax, Quick Books, projector, Microsoft word, assessment software, excel and all TCI software

Position Summary:

Supervisory Responsibilities

Manages five or more administrative employees; is responsible for the overall direction, coordination, and maintenance of service delivery. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, budgeting, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Ensures staff accountability to the COO.

Oversees supervision to a team of 80 +/- employees in a 40-bed 24/7 facility specializing in working with adolescent males ages 12 to 19 having significant behavioral issues due to significant trauma and other difficult events. Residential Director works under the broad supervision, operationalizing the policies and programs as determined by the Chief of Operations (COO), requiring a level of independent judgment and independent action. Reports directly to the Chief of Operations (COO). Provides direct supervision to Unit Coordinators. Responsible for after hours on call, oversees daily operations, leads weekly staff meetings, participates in leadership management team meetings and is responsible for program implementation and complete management of each shift.

Application Information
If interested, please send a letter of interest and email resume to Attention:

Connor Purcell (Human Resources Director)

Email [email protected] or call 618-4190-0423.

Transitional Center is an Equal Opportunity Employer. We not only do not discriminate against applicants based on culture, age, gender, sexual orientation, spiritual beliefs, and socio-economic status, but welcome and encourage these applicants to apply. Veterans and people who have disabilities are also strongly encouraged to apply for this position

Job Type: Full-time

Pay: $104,000.00 - $127,000.00 per year

Benefits:

Health insurance
Relocation assistance

Ability to commute/relocate:

East Saint Louis, IL 62203: Reliably commute or planning to relocate before starting work (Required)

Education:

Bachelor's (Required)

Experience:

Supervising: 2 years (Required)
Therapeutic Residential: 4 years (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

director of customer service jobs in st. louis mo

Director of Residential Services

Director of Distribution

Operations Specialist (Traveling Executive Director) STL/CHI Region

RN Director of Operations $20K Sign on Bonus

Director Entertainment & Programming

Director / Associate Director

Managing Director, Head of Philippines

Director of Security

Customer Experience Activation Lead

Director of Total Rewards

Campus Executive Director

Director of Strengthening Resilient Families

Director of Operations - St Louis

Director of People Development

Director of Memory Care

Senior Director of Global Accounts

Director, Community Health Initiatives

Associate Director, Client & Delivery Excellence

Senior Director, B2B Pet

Director of Enrollment and Marketing

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