Top 133 Patient representative Jobs in St. Louis Mo

Patient Service Representative
Novus Health —St. Louis, MO
- $21.50 an hour
- HIPAA
- High school diploma or GED
- Clinic
Quick Apply
Patient Access Representative
SSM Health —St. Louis, MO
- Full-time
- No experience needed
- High school diploma or GED
- Children
- Paid parental leave
- Health insurance
Patient Access Representative
CareSTL Health —St. Louis, MO
- Monday to Friday
- Clinic experience
- High school diploma or GED
- Clinic
- Paid holidays
- Loan forgiveness
Quick Apply
Patient Service Representative - Neurology
BJC HealthCare —St. Louis, MO
- $17.50 - $23.88 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Neurology
- Disability insurance
- Health insurance
21h
Patient Service Representative - Gastro - South County - 4 day work week!
Esse Health —St. Louis, MO
- Full-time
- Computer literacy
- Windows
- Outpatient experience
- Profit sharing
- Wellness program
2d
Patient Service Representative - Family Medicine
BJC HealthCare —St. Louis, MO
- $17.50 - $23.88 an hour
- Full-time
- Mid-level
- Outpatient experience
- High school diploma or GED
- Disability insurance
- Health insurance
Patient Service Representative - Mercy Heart & Vascular Hospital
Mercy —St. Louis, MO
- Full-time
- Hospital
- No experience needed
- High school diploma or GED
- Health insurance
- Dental insurance
Patient Service Representative - ENT
BJC HealthCare —St. Louis, MO
- $17.50 - $23.88 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Clinic
- Disability insurance
- Health insurance
3h
Patient Access Representative I
SSM Health —Bridgeton, MO
- Full-time
- Hospital
- No experience needed
- High school diploma or GED
- Paid parental leave
- Health insurance
1d
Patient Service Representative – Primary Care
BJC HealthCare —St. Louis, MO
- $17.50 - $23.88 an hour
- Full-time
- Internal Medicine
- Primary Care
- Mid-level
- Disability insurance
- Health insurance
Patient Service Representative - Women's Health
Mercy —St. Louis, MO
- Full-time
- Ability to walk for extended periods
- Word processing
- Computer literacy
- Health insurance
- Dental insurance
2d
Patient Service Representative- Kirkwood- FT, Days
Mercy —St. Louis, MO
- Full-time
- Word processing
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
Patient Service Representative - Mercy Vascular Specialist
Mercy —St. Louis, MO
- Full-time
- Hospital
- No experience needed
- High school diploma or GED
- Health insurance
- Dental insurance
1d
Patient Service Representative- Kirkwood- PT, Days
Mercy —St. Louis, MO
- Part-time
- Word processing
- Computer literacy
- Writing skills
- Health insurance
- Dental insurance
Patient Service Representative - Pulmonology (P/T Days)
Mercy —St. Louis, MO
- Part-time
- Hospital
- High school diploma or GED
- Entry level
- Paid parental leave
- Health insurance
8d
Patient Access Representative - Emergency Department
Mercy —St. Louis, MO
- Full-time
- Ability to walk for extended periods
- Administrative experience
- High school diploma or GED
- Health insurance
- Dental insurance
20h
Patient Access Representative
TOUCHETTE —East Saint Louis, IL
- $17.47 - $26.21 an hour
- Full-time
- Hospital
- Ability to climb stairs
- High school diploma or GED
Quick Apply
Patient Service Representative - Mercy Clinic Neurology
Mercy —St. Louis, MO
- Full-time
- High school diploma or GED
- Clinic
- Neurology
- Free parking
- Paid parental leave
14d
Patient Support Representative
Affinia Healthcare —St. Louis, MO
- Full-time
- Word processing
- Medical office experience
- Organizational skills
- 403(b) matching
- Paid holidays
Quick Apply
Patient Service Representative - Pediatrics
Mercy —St. Louis, MO
- Full-time
- Word processing
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
13d

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Patient Service Representative

Novus Health -
St. Louis, MO

Quick Apply

Job Details

$21.50 an hour

Qualifications

High school diploma or GED

Full Job Description

Patient Service Representative (PSR)

Position Summary :

The Patient Service Representative (PSR) serves as the first point of contact for patients and visitors at Novus Health. This role is responsible for creating a welcoming and professional experience while supporting efficient clinic operations through appointment scheduling, patient registration, insurance verification, communication coordination, and administrative support. The PSR plays a critical role in ensuring a positive patient experience, facilitating access to care, and maintaining accurate patient information. The PSR demonstrates exceptional customer service skills, strong attention to detail, and the ability to thrive in a fast-paced healthcare environment.

**This position works across two NOVUS Health locations, including approximately 1.5 days per week at the NOVUS Health Northside clinic located at Peter & Paul Community Campus, where the PSR provides front desk support for clinic operations**

Essential Responsibilities

Patient Experience & Front Desk Operations

Greet patients, visitors, and vendors in a professional and courteous manner.
Provide exceptional customer service and create a positive patient experience.
Answer incoming phone calls and respond to patient inquiries promptly and professionally.
Manage patient check-in and check-out processes.
Maintain patient confidentiality and privacy in accordance with HIPAA regulations.
Address patient concerns and escalate issues appropriately when necessary.
Ensure waiting and reception areas remain organized and welcoming.

Scheduling & Access to Care

Schedule, reschedule, and confirm patient appointments.
Coordinate provider schedules to maximize efficiency and patient access.
Manage appointment reminders and follow-up communications.
Assist patients with telehealth appointment preparation and access.
Monitor cancellations and waitlists to optimize clinic scheduling.

Registration & Insurance Verification

Collect and verify patient demographic and insurance information.
Obtain required registration forms and patient consents.
Verify insurance eligibility and benefits prior to appointments.
Review and explain financial policies, copayments, and patient responsibilities.
Maintain accurate patient records within the Electronic Health Record (EHR) system.
Identify and resolve registration and insurance discrepancies.

Administrative Support

Process incoming and outgoing correspondence, faxes, and medical records requests.
Scan, upload, and maintain electronic patient documents.
Support providers and clinical staff with administrative requests.
Manage incoming patient forms and ensure timely completion.
Assist with patient portal enrollment and utilization.
Perform general office duties including filing, data entry, and document management.
Travel to other locations to support administrative needs.

Revenue Cycle Support

Collect copayments, deductibles, and outstanding balances according to organizational policies.
Process payments accurately and maintain proper documentation.
Support claim resolution activities through accurate demographic and insurance data collection.

Team Collaboration

Collaborate with providers, nurses, care coordinators, and administrative staff to support patient care.
Participate in staff meetings and organizational initiatives.
Assist with workflow improvement efforts to enhance patient satisfaction and operational efficiency.
Promote a positive, team-oriented work environment.
Coordinate lunches with pharmaceutical representatives

Quality & Compliance Responsibilities

Adhere to all HIPAA, OSHA, and organizational policies and procedures.
Maintain confidentiality of patient and organizational information.
Ensure accurate and timely documentation of patient interactions.
Follow established protocols for patient identification and registration.
Support patient safety and quality improvement initiatives.
Maintain compliance with all applicable healthcare regulations.

Required Qualifications:

High School Diploma/GED
1 year of medical insurance verification experience

Preferred Qualifications:

Experience with eClinicalWorks is a major plus
1 year of front desk experience

Quick Apply

Refine Your Search

patient representative jobs in st. louis mo

Patient Service Representative

Patient Access Representative

Patient Access Representative

Patient Service Representative - Neurology

Patient Service Representative - Gastro - South County - 4 day work week!

Patient Service Representative - Family Medicine

Patient Service Representative - Mercy Heart & Vascular Hospital

Patient Service Representative - ENT

Patient Access Representative I

Patient Service Representative – Primary Care

Patient Service Representative - Women's Health

Patient Service Representative- Kirkwood- FT, Days

Patient Service Representative - Mercy Vascular Specialist

Patient Service Representative- Kirkwood- PT, Days

Patient Service Representative - Pulmonology (P/T Days)

Patient Access Representative - Emergency Department

Patient Access Representative

Patient Service Representative - Mercy Clinic Neurology

Patient Support Representative

Patient Service Representative - Pediatrics

I want to receive the latest job alert for patient representative in st. louis mo

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