Top 810 Customer service representatives Jobs in Stamford, Ct

Customer Service Representative
Dual Fuel Corp —Mount Vernon, NY
- $66,300 - $75,000 a year
- Full-time
- Sales
- Customer service
- English
- Health insurance
- Dental insurance
Quick Apply
Client Engagement Associate
Freudigman & Billings, LLC —Westport, CT
- From $65,000 a year
- Full-time
- Background check
- Google Workspace
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
Client Service Associate / Wealth Management Operations Specialist
Asset Management Group Inc —Stamford, CT
- $75,000 - $90,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Customer Service Specialist
Sherwin-Williams —Stamford, CT
- $19.67 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
10d
Warehouse-CSR
New England Oil Co —Stamford, CT
- $25 - $40 an hour
- Spanish
- Writing skills
- High school diploma or GED
Quick Apply
Remote Customer Service/Sales Representative
Agent Alliance —Stamford, CT
- $65,000 - $70,000 a year
- Full-time
- Remote
- Entry level
- Paid training
- Health insurance
Quick Apply
Customer Service Representative
Sila Services —Norwalk, CT
- $18 - $24 an hour
- Full-time
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Customer Operations Specialist
KETER ENVIRONMENTAL SERVICES LLC —Stamford, CT
- $28.85 - $31.25 an hour
- Full-time
- Writing skills
- Office
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
Customer Relations Coordinator II
Stamford Health —Stamford, CT
- Overtime
- Computer literacy
- Mid-level
- High school diploma or GED
Quick Apply
7d
Print and Signage Customer Service Rep
AlphaGraphics - US146 —Stamford, CT
- $20 - $28 an hour
- Full-time
- Hybrid work
- No experience needed
- Office
- High school diploma or GED
- Health insurance
- Paid time off
Quick Apply
Medical Customer Service Representative
Elevate Physical Therapy —Darien, CT
- From $20 an hour
- Part-time
- Microsoft Word
- Private practice
- In-person
- Health insurance
- Dental insurance
Quick Apply
Customer Care Representative
Vineyard Vines, LLC —Stamford, CT
- Bachelor's degree
- Organizational skills
- Communication skills
- Commuter assistance
- Disability insurance
Quick Apply
Client Service Associate
Morgan Stanley —Greenwich, CT
- $35,360 - $61,200 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health savings account
- Disability insurance
Customer Service/Sales
Home Depot —Stamford, CT
- Entry level
Client Success Representative (Remote)
Demand.com —Bridgeport, CT
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Operations Coordinator (Customer Service & Business Operations)
Fresh Start Laundry —Stamford, CT
- From $22 an hour
- Part-time
- Hospitality
- Residential
- In-person
- 401(k)
- Paid time off
Quick Apply
Client Service Specialist
Franklin Templeton Investments —Stamford, CT
- $95,000 - $125,000 a year
- Email
- Hybrid work
- Mid-level
- Bachelor's degree
- Organizational skills
FX PB Client Services Associate
National Westminster Bank PLC —Stamford, CT
- $74,160 - $130,000 a year
- Full-time
- Mid-level
- Office
- Analysis skills
- Disability insurance
- Health insurance
Customer Service Representative - State Farm Agent Team Member
Joe Namy - State Farm Agent —Stamford, CT
- $20 - $35 an hour
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
Quick Apply
Customer Service Associate
Walgreens —Stamford, CT
- $16.94 - $19.00 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
14d

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Customer Service Representative

Dual Fuel Corp -
Mount Vernon, NY

Quick Apply

Job Details

Full-time
$66,300 - $75,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
401(k) matching

Qualifications

Customer communication
Sales
Customer service
English
HVAC
Customer support

Full Job Description

Dual Fuel Company LLC is an integrated energy services provider delivering boiler/burner installations, heating controls, boiler monitoring, and 24/7 emergency service to residential and commercial buildings across the New York City metropolitan area. Our Service division manages more than 400 active service agreements, and our proprietary Axxon platform gives customers real-time visibility into their heating systems. When a building loses heat in January, we are the company that answers — and this role is the voice they hear first.

The Role

This is not a call-center job. You will own the full lifecycle of every service call you touch — from first ring to final report — coordinating customers, property superintendents, and field technicians in real time while keeping NYC boiler compliance paperwork accurate and on schedule. The pace is fast, the stakes are real (heat and hot water for occupied buildings), and the bar is high. We are looking for someone who takes genuine pride in running a tight operation and being the person the team relies on.

Heating season (roughly October through May) is when this role matters most. Call volume rises sharply, no-heat emergencies take priority, and the team counts on steady, focused execution. Extended days may be required during heating season, particularly during emergency events. If you do your best work when it counts, you'll fit right in.

What You'll Own

Customer Service & Call Management

▪ Answer incoming service requests promptly, professionally, and courteously — and own each one through to resolution.

▪ Document customer concerns, service needs, and building details with complete accuracy; enter every service request into the system correctly so jobs run without friction.

▪ Schedule emergency service work directly with customers and property superintendents, triaging urgency and setting clear expectations.

▪ Verify technicians have completed service calls and that recommendations and follow-up actions are documented — nothing falls through the cracks on your watch.

▪ Compile and send detailed job reports upon service completion, and follow up with customers to confirm satisfaction.

▪ Procure equipment quotes from plumbing and heating supply houses and prepare repair estimates for customers.

▪ Review technicians' service notes and add clarity where needed before anything reaches a customer.

▪ Master the Axxon controls platform and confidently support customers who use it.

▪ Review completed service invoices for customer billing.

▪ Create, review, and schedule maintenance services in accordance with customer agreements.

Compliance

▪ Complete and track NYC boiler compliance paperwork with zero tolerance for missed deadlines.

Team Communication

▪ Keep the team continuously updated on job statuses, issues, and resolutions via Slack and internal tools.

▪ Maintain constant, clear communication with field technicians to resolve concerns during service calls in real time.

Who Thrives Here

We hire for ownership, not just experience. The people who succeed at Dual Fuel:

▪ Treat every service call as their responsibility until it is closed — no hand-offs into the void, no "that's not my job."

▪ Stay composed and decisive when five urgent things happen at once.

▪ Sweat the details: clean documentation, accurate data entry, deadlines met without reminders.

▪ Communicate directly and professionally with everyone from building superintendents to field mechanics.

▪ Spot broken processes and fix them instead of working around them.

If you prefer a slower pace, narrowly defined duties, or minimal accountability, this role is not the right fit — and that's okay. We would rather be honest up front.

Qualifications

▪ Proven experience in customer service, dispatch, or operations coordination — ideally in a trades, facilities, or service-business environment.

▪ Excellent verbal and written communication skills.

▪ Exceptional organization and attention to detail; able to manage multiple priorities under pressure.

▪ Proficiency with ERP/field-service systems (BuildOps a strong plus) and Slack.

▪ HVAC, boiler, or building-systems exposure a plus; degree in Mechanical Engineering a plus.

Why Dual Fuel

▪ High-trust, high-accountability team where strong performers are noticed, developed, and promoted.

▪ Real responsibility from day one — you run your desk; we don't micromanage people who deliver.

▪ Modern tools (BuildOps, Slack, Axxon) and a company that invests in doing service the right way.

▪ Stable, growing 100+ person company with a 400+ agreement service base and decades of NYC-metro relationships.

Job Type: Full-time

Pay: $66,300.00 - $75,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Vision insurance

Experience:

HVAC office: 2 years (Required)

Language:

English (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer service representatives jobs in stamford, ct

Customer Service Representative

Client Engagement Associate

Client Service Associate / Wealth Management Operations Specialist

Customer Service Specialist

Warehouse-CSR

Remote Customer Service/Sales Representative

Customer Service Representative

Customer Operations Specialist

Customer Relations Coordinator II

Print and Signage Customer Service Rep

Medical Customer Service Representative

Customer Care Representative

Client Service Associate

Customer Service/Sales

Client Success Representative (Remote)

Operations Coordinator (Customer Service & Business Operations)

Client Service Specialist

FX PB Client Services Associate

Customer Service Representative - State Farm Agent Team Member

Customer Service Associate

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