Top 2298 Level technical support Jobs in Stamford, Ct

Education Support Analyst
Custom Computer Specialists —Hauppauge, NY
- $60,000 - $70,000 a year
- Call employer
- School experience
- Bachelor of Science
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Administrative Assistant - Office of Administration
City of Stamford —Stamford, CT
- $85,225 - $104,847 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Commuter assistance
- Health insurance
7d
IT Support Associate
CMIT Solutions of Hartford & Stamford —Stamford, CT
- $18 - $30 an hour
- Part-time
- Hybrid work
- Research
- Windows
- Entry level
- Work from home
- Flexible schedule
Quick Apply
Digital HR Specialist
New York Power Authority —White Plains, NY
- $87,000 - $112,000 a year
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Technical Support
Success Systems, Inc. —Norwalk, CT
- Mid-level
- Office
- SQL
- Health insurance
- Dental insurance
IT Support Specialist
Priceline.com —Norwalk, CT
- Full-time
- Hybrid work
- Google Workspace
- Office
- Windows
- Disability insurance
- Health insurance
4d
Partner Support Specialist
Veterinary Emergency Group (VEG) —White Plains, NY
- $75,000 - $100,000 a year
- Mid-level
- Office
- Bachelor's degree
- Free parking
- Paid parental leave
10d
Learning & Knowledge Associate
Priceline.com —Norwalk, CT
- $70,000 - $85,000 a year
- Full-time
- Hybrid work
- Mid-level
- 1 year
- Disability insurance
- Health insurance
End User Support Specialist
Stamford Health —Stamford, CT
- Full-time
- Computer science
- Computer Science
- HIPAA
- Free parking
- Health insurance
Quick Apply
Technical Support Associate
Arrow Electronics, Inc. —Melville, NY
- $36.17 - $44.21 an hour
- Full-time
- Hybrid work
- Research
- Office
- Microsoft Office
- Health savings account
- Paid holidays
IT Support Specialist
ESU Farm —Englewood Cliffs, NJ
- $50,000 - $60,000 a year
- Full-time
- Computer literacy
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Support Technician II
Westchester Medical Center —Valhalla, NY
- $29.30 - $36.82 an hour
- Full-time
- Hospital
- Word processing
- Mid-level
- Paid holidays
- Health insurance
IT Support and Field Technician
CMIT Solutions of Hartford & Stamford —Stamford, CT
- $40,000 - $50,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Office
Quick Apply
3d
Project Coordinator
Keter Environmental Services —Stamford, CT
- Full-time
- Mid-level
- Organizational skills
- 2 years
- Health savings account
- Paid holidays
IT Support Specialist Hybrid Level 1-2 Part to Full time
Simiplex Solutions —White Plains, NY
- $22.00 - $31.67 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Windows
- Driver's License
- Paid training
- Paid time off
Quick Apply
12d
Product Support & Training Specialist
New York Blood Center Inc —Rye, NY
- $85,000 - $95,000 a year
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Product management
Document Control Specialist
Hubbell Electric Heater Co —Stratford, CT
- $53,000 - $62,000 a year
- Mid-level
- Administrative experience
- High school diploma or GED
9d
Data Analyst - 2026/2027 graduates
Gartner —Stamford, CT
- $59,000 - $78,000 a year
- Email
- Hybrid work
- Computer Science
- Office
- Residential
- Paid time off
- Work from home
12d
IT Support Technician
H2M architects + engineers —Melville, NY
- $24 - $34 an hour
- Full-time
- Mid-level
- Travel
- Military encouraged
- Health insurance
- Tuition reimbursement
Quick Apply
Office Administrator
Crown Holdings —Norwalk, CT
- $55,000 - $75,000 a year
- Full-time
- ERP systems
- Office
- High school diploma or GED

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Education Support Analyst

Custom Computer Specialists -
Hauppauge, NY

Quick Apply

Job Details

$60,000 - $70,000 a year

Benefits

Paid holidays
Disability insurance
Health insurance
On-site gym
Dental insurance
Flexible spending account
Tuition reimbursement
Vision insurance
401(k) matching
Gym membership
Life insurance

Qualifications

Customer communication

Full Job Description

We are a growing IT company; a great place to start and grow your career!

CCS is a leading technology consulting firm providing best in class solutions to our clients for over 45 years. Expressed simply in our tagline – Right People, Right Results, Right Careers! Our philosophy is, in fact, an obsession that drives our behavior, our culture and our work. It's why we put tremendous emphasis on hiring individuals that embody the principles that align with our obsession. We continue to successfully provide network integration, support services, products solutions, and applications services to our valued clients in the northeast. Our focus is simple...our goal is to make technology easy and to help our clients use it as effectively as possible.

We are seeking an Education Support Analyst to join our Application Services team.

The Education Support Analyst (ESA) plays a critical role in delivering high quality service and customer support to our Infinite Campus (K12 student management system) clients. Primary responsibilities include; providing first-level customer support of the software application (via phone and web support), rapid resolution of client issues, and delivering superior customer satisfaction. The ESA needs to be motivated, technically savvy and customer service oriented. Candidates must be willing to travel to Infinite Campus (Blaine, MN) for certification training as well as team building events as required. Other travel may be required.

Location: Hauppauge, NY.

Salary: $60,000-70,000

What You'll Do:

Act as the main point of contact for customers with questions, requests, or troubleshooting problems relating to Infinite Campus software.
Provide technical support via the telephone and support portal.
Verify support contact credentials and account service level agreements.
Assist the customer by resolving the incident, redirecting the call, or escalating.
Discuss details of incident with support contacts and verify replication on customer website. Triage and prioritize customer issues.
Document all support incidents and customer requests in the tracking system in a timely manner and use the system to track all unresolved incidents.
Keep customers advised on the steps being taken to resolve their incident or service request.
Prioritize multiple tasks throughout the day as circumstances require, with supervision.
Maintain technical product knowledge on existing and new products.
Maintain department standards for attendance, coverage (including lunch), and volume and effectiveness of problem resolution.
Other duties as assigned.

What You Bring:

BA/BS degree or equivalent work experience.
Previous experience in a support center or customer service organization.
Work experience with K-12 education.
Experience with Infinite Campus student information system a plus+.
Familiarity with web, Contact Management systems, and PC based applications.
Ability and willingness to travel periodically for required training and team conferences, including a mandatory, approximately one-week onsite Infinite Campus Support Certification program in Minnesota (typically three full training days plus two travel days), as well as occasional attendance at industry and Infinite Campus support conferences. Conference participation is rotational and may include the HDI Conference and the annual Infinite Campus Support Conference.
HDI Support Certification a plus+ .
Able to demonstrate a professional attitude while providing outstanding, industry-leading customer service.
Dependable, representing a positive work ethic.
Excellent written and verbal communication.
Attention to detail; demonstrating consistent follow-through with set processes and documented procedures.
Able to work in a fast-paced environment with frequent software releases.
Positive attitude.
Able to problem solve while prioritizing effectively and efficiently; determine when to escalate issues with attention to detail.
Collaborate; able to work with or deal with a variety of personalities while working towards a common goal.

#IND

CCS Offers:

Competitive salaries
Comprehensive benefits including:
- Medical and dental plans
- Company paid vision and short and long term disability plans
- Flexible spending programs including Healthcare, Dependent Care, Transit and Parking
- 401K with employer match
- Tuition reimbursement
- Onsite fitness center (or gym membership reimbursement for client or satellite based employees)
- Company paid life Insurance
- Paid holidays and vacation
- Technical certification gift card rewards program

Come experience our unique culture and see how our "right people, right results" philosophy has led to our outstanding success! We are great place to start your IT career!

EEO Statement:

Custom Computer Specialists is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. To request a reasonable accommodation to apply for this position or to enable qualified individuals with disabilities to perform essential job functions, contact [email protected] or 631-864-6699.

Quick Apply

Refine Your Search

level technical support jobs in stamford, ct

Education Support Analyst

Administrative Assistant - Office of Administration

IT Support Associate

Digital HR Specialist

Technical Support

IT Support Specialist

Partner Support Specialist

Learning & Knowledge Associate

End User Support Specialist

Technical Support Associate

IT Support Specialist

Support Technician II

IT Support and Field Technician

Project Coordinator

IT Support Specialist Hybrid Level 1-2 Part to Full time

Product Support & Training Specialist

Document Control Specialist

Data Analyst - 2026/2027 graduates

IT Support Technician

Office Administrator

I want to receive the latest job alert for level technical support in stamford, ct

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