Top 225 Retention specialist Jobs in Stanton Ca

Retention Specialist II
United Faith Ministries Inc —Orange, CA
- $25 an hour
- Full-time
- Mid-level
- Project management
- Bachelor's degree
- Dental insurance
- Vision insurance
Quick Apply
Support Specialist
SimplePractice —Los Angeles, CA
- $46,000 - $48,000 a year
- Overtime
- Remote
- Google Workspace
- Bachelor's degree
- Computer skills
- Paid parental leave
- Paid holidays
Retention Marketing Specialist
REVOLVE —Cerritos, CA
- $70,340 - $75,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Java
Quick Apply
Retention Specialist
SWIFT DEBT RELIEF INC —Costa Mesa, CA
- $49,920 a year
- 8 hour shift
- Spanish
- Sales
- English
- Health insurance
- Dental insurance
Quick Apply
Customer Care Specialist
Everon, LLC —Orange, CA
- $52,921 - $105,842 a year
- High school diploma or GED
- Organizational skills
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
5d
Marketing Specialist
Common Thread Collective —Newport Beach, CA
- $28 - $35 an hour
- Full-time
- Remote
- Customer service
- Entry level
- Health insurance
- Dental insurance
Quick Apply
6d
National Retention Specialist
Tricon Residential —Tustin, CA
- $43,020 - $64,540 a year
- Full-time
- Basic math
- Mid-level
- High school diploma or GED
Quick Apply
3d
Customer Retention & Loyalty Specialist
Glidewell Dental —Irvine, CA
- $22.72 - $28.00 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Bachelor's degree
Employment Specialist
Pacific Clinics —Orange, CA
- $23.00 - $28.23 an hour
- Weekends as needed
- Remote
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
2d
Talent Acquisition Specialist
Wincome Hospitality —Anaheim, CA
- $27 - $29 an hour
- Full-time
- Spanish
- Ability to walk for extended periods
- Pass drug screening
- Health savings account
- Health insurance
Quick Apply
Office Specialist Senior, Contracts Admin & Mtls Mgmt
OCTA —Orange, CA
- $29.89 - $41.13 an hour
- Full-time
- Office
- High school diploma or GED
- Continuous improvement
Appraisal Specialist
Mercury Insurance Services, LLC —Brea, CA
- $25,202.84 - $56,701.00 a year
- Background check
- Microsoft Outlook
- Word processing
- Paid holidays
- Health insurance
5d
Customer Retention Specialist - State Farm Agent Team Member
Fernando Sandoval - State Farm Agent —South Gate, CA
- $18 - $20 an hour
- Part-time
- Office
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
5d
Graduation Specialist, College of Engineering and Computer Science (Student Services Professional III)
California State University —Fullerton, CA
- Online Application
- Background check
- Doctoral degree
- Mid-level
- Paid holidays
- Dental insurance
VIP Support Specialist
DentalXChange —Irvine, CA
- $20 - $22 an hour
- Remote
- Research
- Mid-level
- High school diploma or GED
- Paid jury duty
- Paid holidays
Quick Apply
4h
Collections Specialist
ISAT Total Support —La Mirada, CA
- $25 - $35 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Vision insurance
Quick Apply
Program Specialist CCPP - Orange
Children's Home Society of California —Orange, CA
- $24.96 - $29.21 an hour
- Weekends as needed
- Microsoft PowerPoint
- Microsoft Word
- Spanish
- Paid holidays
- Health insurance
Quick Apply
7d
Security Support Specialist
TRM Labs —Los Angeles, CA
- $105,000 - $115,000 a year
- Full-time
- Mid-level
- Continuous improvement
Quick Apply
Customer Retention Specialist - State Farm Agent Team Member
Vicky Chen - State Farm Agent —Chino, CA
- $23 - $26 an hour
- Full-time
- Bilingual
- Office
- Communication skills
- Profit sharing
- Paid training
Quick Apply
Licensed Professional Clinical Counselor - California
Headlight —California
- $90,000 - $111,080 a year
- Full-time
- Remote
- LMFT
- Spanish
- Software troubleshooting
- Continuing education credits
- Health insurance
Quick Apply

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Retention Specialist II

United Faith Ministries Inc -
Orange, CA

Quick Apply

Job Details

Full-time
$25 an hour

Benefits

Dental insurance
Vision insurance
403(b)

Qualifications

Customer communication
Customer relationship building
Customer retention strategy
Client rapport building
Customer engagement
CRM system proficiency
Productivity software

Full Job Description

Retention Specialist

Healthcare is increasingly unaffordable for many Americans. For those who can afford it, they are in a health insurance system that has become more confusing, restrictive, and lower value with each passing year. Here at WeShare our mission is to bring better healthcare to America at a better price. We offer consumers a member-to-member health sharing program that is much more cost effective than standard health insurance while providing access to over 1.2 million physicians across the country. Come join us on this important journey to create the next generation of healthcare!

WeShare is a rapidly growing faith-based nonprofit that strives to do good while delivering great and affordable healthcare. The company is led by senior executives with an extensive background in both for-profit and not-for-profit enterprises. If you have a bias for action, enjoy challenges, and love creating impact in a massive industry, WeShare might be the place for you!

About this role

The Retention Specialist is responsible for building loyalty and strengthening relationships with UHSM members by addressing concerns, resolving issues, and offering solutions to retain membership. This role requires proactive communication, empathetic problem-solving, and a passion for enhancing the members’ experience. The ideal candidate will support UHSM's mission by fostering long-term, positive connections with our members and ensuring they receive the best possible experience.

Key Responsibilities

Member Outreach: Proactively contact members who may be considering cancellation to address concerns, provide guidance, and offer tailored solutions.
Retention and Loyalty Building: Engage with members in a positive and empathetic manner to foster loyalty, understand their needs, and ensure they feel valued within the UHSM community.
Issue Resolution: Collaborate with Customer Service and other UHSM departments toquickly and effectively resolve member issues, ensuring a smooth and satisfactory experience.
Cancellation Handling: Manage cancellation requests by understanding underlying concerns, offering alternatives, and working to retain the member’s engagement with UHSM.
Data Tracking and Analysis: Track and analyze member retention data, utilizing insights to identify trends and suggest areas for improvement in service and communication.
Feedback Collection: Gather member feedback through calls and surveys, sharing insights with management to inform and improve UHSM's service offerings.
Retention Campaigns: Assist in the development and execution of retention-focused campaigns, including targeted outreach, special offers, and follow-up activities.
Cross-Department Collaboration: Work closely with teams in Customer Service, Sales, and Claims to create a cohesive member experience and escalate issues as necessary.

Required Qualifications

2+ years in customer service, retention, or a related role, preferably in the healthcare, insurance, or health-sharing industry.
Exceptional verbal and written communication skills, with a strong ability to listen, empathize, and clearly convey information.
Proven experience handling difficult conversations, identifying member needs, and proposing solutions to meet those needs.
Ability to build rapport with members, showcasing patience, empathy, and a positive attitude.
Proficient in Microsoft Office Suite and customer relationship management(CRM) software.
Motivated to meet or exceed retention and satisfaction targets, contributing to UHSM’s member retention goals.

Preferred Qualifications

Bachelor’s degree
Experience analyzing data, identifying trends, and providing actionable insights to improve member experience.
Familiarity with health-sharing, insurance, or healthcare services.
Knowledge of project management and retention strategy development.

What we offer

Competitive Hourly
Health, Dental, Vision, 403(b) and Total Rewards
Ability to make important enhancements to the Healthcare industry.
Great culture where you work with the founders and key stakeholders in a relaxed, but innovative atmosphere.

UHSM is an Equal Opportunity Employer. Our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business needs. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law and will not be discriminated against on the basis of disability.

Quick Apply

Refine Your Search

retention specialist jobs in stanton ca

Retention Specialist II

Support Specialist

Retention Marketing Specialist

Retention Specialist

Customer Care Specialist

Marketing Specialist

National Retention Specialist

Customer Retention & Loyalty Specialist

Employment Specialist

Talent Acquisition Specialist

Office Specialist Senior, Contracts Admin & Mtls Mgmt

Appraisal Specialist

Customer Retention Specialist - State Farm Agent Team Member

Graduation Specialist, College of Engineering and Computer Science (Student Services Professional III)

VIP Support Specialist

Collections Specialist

Program Specialist CCPP - Orange

Security Support Specialist

Customer Retention Specialist - State Farm Agent Team Member

Licensed Professional Clinical Counselor - California

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