Top 21 Help desk support Jobs in State College, Pa

IT Service Technician / EHR Support
MD Office Solutions —State College, PA
- $15 - $20 an hour
- Part-time
- Mid-level
- Windows
- In-person
- Health insurance
- Dental insurance
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IT Service Technician / EHR Support
MD Office Solutions —State College, PA
- $15 - $20 an hour
- Part-time
- Mid-level
- Windows
- In-person
- Health insurance
- Dental insurance
Quick Apply
Helpdesk Support I
Mount Nittany Health —State College, PA
- Full-time
- High school diploma or GED
- Bachelor's degree
- Organizational skills
8d
IT Support Services II-Help Desk
Courser Employment Services LLC —State College, PA
- Full-time
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Paid holidays
IT Support Services II-Help Desk
Courser —State College, PA
- Full-time
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Paid holidays
IT Support Specialist
Penn State University —University Park, PA
- $46,400 - $74,000 a year
- Online Application
- Hybrid work
- Background check
- Microsoft Excel
- High school
- Paid holidays
- Health insurance
Undergraduate Information Technology Support
Penn State University —University Park, PA
- Part-time
- Background check
- Computer Science
- Pass drug screening
Helpdesk Specialist
ATC —Bellefonte, PA
- Contract
- Mid-level
- Office
- Windows
IT Support Staff - Part-Time (Student)
Penn State University —University Park, PA
- From $12.50 an hour
- Part-time
- Background check
- No experience needed
- Windows
IT System Admin
ATC —Bellefonte, PA
- Contract
- Mid-level
- Office
- Windows
System Administrator
Software Technology Inc —Bellefonte, PA
- Full-time
- Mid-level
- Office
- Windows
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Facilities Service Representative
Penn State University —University Park, PA
- $40,608 - $58,836 a year
- Overtime
- Background check
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Part Time - Food Service - Customer Service Team Lead
Penn State University —University Park, PA
- Part-time
- Background check
- Mid-level
- Cash register
A - 5/16 - 764156 - Technical Support Specialist -
FHR —Bellefonte, PA
- Mid-level
- Office
- Windows
Quick Apply
Business Solutions Specialist
Horizon Farm Credit —Reedsville, PA
- $62,300 - $85,000 a year
- Hybrid work
- Research
- Mid-level
- Office
- Paid parental leave
- Paid holidays

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IT Service Technician / EHR Support
MD Office Solutions —State College, PA
Familiarity with help desk ticketing tools such as ServiceNow, Jira, BMC Remedy is preferred. This role involves providing technical support and troubleshooting…
$15 - $20 an hour
Quick Apply
IT Service Technician / EHR Support
MD Office Solutions —State College, PA
Familiarity with help desk ticketing tools such as ServiceNow, Jira, BMC Remedy is preferred. This role involves providing technical support and troubleshooting…
$15 - $20 an hour
Quick Apply

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IT Field Tech Support
Proteam Solutions Inc. —Columbus, OH
Valid State of Ohio driver’s license is required. Familiarity with help desk ticketing systems and remote support tools. Job Types: Full-time, Contract.
$20 - $23 an hour
Quick Apply
Technical Support Specialist
Proteam Solutions —Columbus, OH
Provide high-quality customer service while managing a high volume of inbound phone calls. Experience using remote access and remote troubleshooting tools.
Quick Apply

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IT Service Technician / EHR Support

MD Office Solutions
State College, PA

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Job Details

Part-time | Full-time
$15 - $20 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Flexible schedule

Qualifications

Desktop computer repair
Sales management systems support
Customer communication
Multitasking
Remote Desktop Protocol (RDP)
Hardware maintenance
Windows
IT experience within healthcare
Computer hardware
Desktop (troubleshooting support)
Computer management
Hardware support
TeamViewer
Network monitoring
Network infrastructure management

Full Job Description

Overview
We are seeking a dedicated IT Service Technician / EHR Support to join our technology team. This role involves providing technical support and troubleshooting for electronic health records (EHR) systems, ensuring seamless computer and network operations, and delivering excellent customer service to end-users. The ideal candidate will have a strong background in IT support, computer management, and network infrastructure, with the ability to work effectively in a fast-paced healthcare environment.

Duties

Provide technical support for EHR systems and related hardware/software issues
Troubleshoot software problems across various operating systems including Windows, macOS, and Linux
Manage computer hardware, peripherals, and operating systems to ensure optimal performance
Assist users with desktop support, including installation, configuration, and maintenance of devices
Configure and maintain network components such as LAN, VPN, firewalls, and switches
Monitor and resolve issues related to IT infrastructure using tools like ServiceNow, Jira, BMC Remedy, and Help Desk systems
Support software applications including Microsoft Office suite and other healthcare-specific tools
Maintain security protocols by managing firewalls and VPN access to protect sensitive data
Document incidents and resolutions accurately within ticketing systems for tracking and reporting purposes
Collaborate with cross-functional teams to improve IT processes and infrastructure stability

Requirements

Proven experience in technical support or desktop support roles within a healthcare or enterprise environment
Strong knowledge of computer networking concepts such as LAN, VPN, firewall configuration, and troubleshooting
Proficiency with operating systems including Windows, macOS, and Linux environments
Experience with software troubleshooting, hardware management, and IT infrastructure maintenance
Familiarity with help desk ticketing tools such as ServiceNow, Jira, BMC Remedy is preferred
Excellent communication skills to effectively assist end-users and document issues clearly
Ability to manage multiple tasks efficiently while maintaining attention to detail
Customer service-oriented mindset with a focus on resolving issues promptly and professionally

This position offers an engaging opportunity for IT professionals passionate about supporting healthcare technology systems while delivering exceptional user support.

Job Types: Full-time, Part-time

Pay: $15.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

help desk support jobs in state college, pa

IT Service Technician / EHR Support

IT Service Technician / EHR Support

Helpdesk Support I

IT Support Services II-Help Desk

IT Support Services II-Help Desk

IT Support Specialist

Undergraduate Information Technology Support

Helpdesk Specialist

IT Support Staff - Part-Time (Student)

IT System Admin

System Administrator

Facilities Service Representative

Part Time - Food Service - Customer Service Team Lead

A - 5/16 - 764156 - Technical Support Specialist -

Business Solutions Specialist

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