Top 4745 Member services representative Jobs in Staten Island Ny

Member Service Representative
Municipal Credit Union —Staten Island, NY
- $17.00 - $33.13 an hour
- Overtime
- Research
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
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Member Services Representative
SUPREME FITNESS GROUP —Staten Island, NY
- $17.70 an hour
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
- Health insurance
- 401(k)
Member Experience Representative (South Shore YMCA)
South Shore YMCA —Staten Island, NY
- $17.17 - $24.00 an hour
- Part-time
- Word processing
- Computer literacy
- High school diploma or GED
- Health insurance
- Paid time off
Member Experience Representative (Broadway YMCA)
Broadway YMCA —Staten Island, NY
- $17.17 - $22.00 an hour
- Part-time
- Word processing
- Computer literacy
- High school diploma or GED
- Health insurance
- Paid time off
Customer Service Representative - State Farm Agent Team Member
Christine Relyea - State Farm Agent —Staten Island, NY
- $50,000 - $80,000 a year
- Urgently hiring
- Office
- High school diploma or GED
- Entry level
- Profit sharing
- Health insurance
Quick Apply
Member Experience Representative I (Counseling Service YMCA)
Counseling Service —Staten Island, NY
- $17.17 - $19.00 an hour
- Online Application
- Computer literacy
- 3 years
- High school diploma or GED
- Health insurance
- Paid time off
Intake Coordinator (Remote)
All Metro Health Care —Brooklyn, NY
- $24.68 - $26.50 an hour
- Monday to Friday
- Remote
- HIPAA
- High school diploma or GED
- 1 year
- AD&D insurance
- Paid holidays
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7d
Member Services Representative
SVCMC Inc —New York, NY
- $27.47 - $30.22 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Basic math
- Commuter assistance
- Paid holidays
Quick Apply
10d
Customer Service Representative
PLS —Staten Island, NY
- $17.00 - $18.50 an hour
- Weekends as needed
- Fair chance
- Financial services
- Ability to stand for extended periods
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Larissa Buerano - State Farm Agent —Staten Island, NY
- $42,000 - $54,000 a year
- Full-time
- Spanish
- Office
- Communication skills
- Health insurance
- 401(k)
Quick Apply
Global Member Services Representative
ASCAP —New York, NY
- $50,000 a year
- Full-time
- Hybrid work
- Research
- Office
- Bachelor's degree
- Commuter assistance
- AD&D insurance
Quick Apply
Patient Navigator - Bay St. - Staten Island
Sun River Health —Staten Island, NY
- $22.00 - $25.47 an hour
- Full-time
- Spanish
- High school diploma or GED
- Mentoring
Loss Prevention Associate II
Marshalls —Staten Island, NY
- $17.00 - $18.60 an hour
- Full-time
- Fair chance
- Ability to stand for extended periods
- Communication skills
- Paid parental leave
- Health savings account
Nurse Practitioner
Acacia Network —Brooklyn, NY
- $84.44 an hour
- Full-time
- Spanish
- Nursing
- Psychiatry
- Paid holidays
- Health insurance
Quick Apply
Instructor (Cred)
UNITED ACTIVITIES UNLIMITED —Staten Island, NY
- $20 - $22 an hour
- Part-time
- Bilingual
- Classroom
- Mid-level
Quick Apply
10d
Educational School-Based Content Specialist
UNITED ACTIVITIES UNLIMITED —Staten Island, NY
- $45 an hour
- Part-time
- Management
- Mid-level
- Supervising experience
Quick Apply
Nurse Practitioner
Acacia Network —Bronx, NY
- $84.44 an hour
- Part-time
- Spanish
- Nursing
- Psychiatry
- Paid holidays
- Health insurance
Quick Apply
Psychiatric Nurse Practitioner
Acacia Network —Bronx, NY
- $84.44 an hour
- Full-time
- Spanish
- Nursing
- Psychiatry
- Paid holidays
- Health insurance
Quick Apply
Nurse Practitioner
Acacia Network —Bronx, NY
- $81.78 an hour
- Full-time
- Spanish
- Nursing
- Microsoft Excel
- Paid holidays
- Health insurance
Quick Apply
Nurse Practitioner
Acacia Network —Bronx, NY
- $84.44 an hour
- Full-time
- Spanish
- Nursing
- Psychiatry
- Paid holidays
- Health insurance
Quick Apply

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Member Service Representative

Municipal Credit Union -
Staten Island, NY

Quick Apply

Job Details

Full-time
$17.00 - $33.13 an hour

Benefits

401(k) 8% Match
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Professional ethics
High school diploma or GED
Productivity software
Community relationship building
Technical Proficiency

Full Job Description

About MCU

At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.

Our Mission:

To help hard-working New Yorkers build better tomorrows

Our Vision:

Be New York's most loved financial institution by helping our members build their best financial futures

Overview: The Member Service Representative is responsible to provide excellent service to members by exploring member needs and explaining products and services with the ability to serve a member with any request, including new accounts needs, maintenance on accounts, loan applications and/or teller transactions. Through needs based assessment provide and offer additional products and services while creating a premier member experience. Operate within a high volume branch environment to perform a range of duties. Support members with anything from simple servicing requests to more complex requests that require critical thinking and decision-making skills with a high degree of accuracy and in accordance within MCU policies and procedures. The Member Service Representative will work collaboratively with your branch management team and teammates to deliver outstanding outcomes for every member’s interaction. The Member Service Representative must have an understanding of MCU products and services and can respond to a range of member issues or inquiries in a friendly, courteous, and cooperative manner. The Member Service Representative is expected to work well with others and maintain courteous and professional communications with teammates, members and be open to coaching and guidance.

Responsibilities:

Specific duties include, but are not limited to, the following:

Ensure excellent member service; every member, every transaction, every time.
Conduct member interviews to uncover the needs of members to better help improve their overall financial situation.
Process the opening and overall onboarding of new members.
Perform account maintenance, changes, servicing, etc. on existing accounts.
Ensure proper documentation and signatures are obtained for all member interactions to stay in compliance with rules and regulations as well as MCU policy and procedures.
Process loan applications, collecting all necessary documentation and adhering to underwriting requirements to prepare for loan booking.
Ensure fully complete loan applications for those loans that will be underwritten by centralized underwriting; ensure all data is properly documented the first time for the most efficient experience.
Cross-sell additional products and services to best-fit member need(s).
Effectively manage new account and loan pipeline with proper follow-up for members in order to close effectively and efficiently.
Meet / exceed sales goals for all key metrics of branch growth including but not exclusively new members, new checking accounts, and new loan bookings.
Demonstrate professionalism and empathy during member interactions.
Assist branch team members in driving referrals for new accounts and loans.
May perform outbound calls including service lists, lead lists, referral follow-up, etc. in order to meet / exceed sales and service goals.
May be assigned online loan applications to complete; follow up with the members and ensure an effective and efficient closing.
Maintain comprehensive knowledge of MCU products and services.
Maintain comprehensive knowledge of credit union policies and procedures as well as applicable rules and regulations and how they apply to MCUs environment.
Back up teller line as needed.
Assist in management of lobby member flow to ensure members move through the branch environment in the most efficient and effective manner.
Participate in the opening and closing of the branch
Adhere to all regulatory compliance training inclusive of BSA/AML/OFAC and overall BSA/AML/OFAC compliance
Assist with community engagement outreach programs
Maintain the highest level of confidentiality and discretion of member’s and their financial information
Perform other duties as required
Travel as required
Perform other duties as requested and special projects as assigned.
Member service skills
Research and problem-solving skills
Ability to multi-task; good time management skills

Requirements:

Retail banking experience is a plus
High school diploma or the equivalent required.
Previous branch experience preferred, including sales and service
Availability to work overtime and Saturdays as required
Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail.
Interpersonal, oral and written communication skills
Highly ethical.
Proficiency in Microsoft Office Suite
Technologically proficient

Why you'll be a good fit:

Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following

Results - We are passionate about winning.

Agility - We proactively anticipate, respond and pivot to ensure MCU wins.

Integrity - We operate with the highest ethical standards and highest degree of honesty.

Belonging - We cultivate a culture of inclusion and teamwork.

Ownership - We take personal responsibility and hold ourselves accountable for the results.

Why You’ll Love Working Here:

The pay range for this position is between $17-33.13/hr. Actual base pay offered may vary depending on a number of factors such as job-related knowledge, skills, experience, and location. Employees in this position may also be eligible for an attendance bonus, 401(k) with an 8% employer contribution per pay period, and overtime eligibility. Benefits for this position include Medical, vision, dental, life, and disability insurance, flexible paid time off and 11 paid holidays annually.

Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws.

We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

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Refine Your Search

member services representative jobs in staten island ny

Member Service Representative

Member Services Representative

Member Experience Representative (South Shore YMCA)

Member Experience Representative (Broadway YMCA)

Customer Service Representative - State Farm Agent Team Member

Member Experience Representative I (Counseling Service YMCA)

Intake Coordinator (Remote)

Member Services Representative

Customer Service Representative

Customer Service Representative - State Farm Agent Team Member

Global Member Services Representative

Patient Navigator - Bay St. - Staten Island

Loss Prevention Associate II

Nurse Practitioner

Instructor (Cred)

Educational School-Based Content Specialist

Nurse Practitioner

Psychiatric Nurse Practitioner

Nurse Practitioner

Nurse Practitioner

I want to receive the latest job alert for member services representative in staten island ny

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