Top 475 Crew supervisor Jobs in Sterling, Ma

Referral Supervisor - Reliant Medical Group - Remote
Optum —Worcester, MA
- $49,700 - $88,800 a year
- Full-time
- Remote
- Pass drug screening
- English
- Mid-level
Quick Apply
18h
Registered Nurse (RN) 3pm Supervisor
Westborough HealthCare —Westborough, MA
- Full-time
- CPR Certification
- Nursing
- RN License
- Paid holidays
- Health insurance
5d
Canvass Supervisor- Leadership Role
DaBella —Worcester, MA
- From $23.50 an hour
- Full-time
- Background check
- Clean driving record
- Mid-level
- Health savings account
- Paid holidays
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Registered Nurse Supervisor (RN) Overnights - $10K Sign-On
Hospital for Behavioral Medicine —Worcester, MA
- $45 - $55 an hour
- Overnight shift
- CPR Certification
- Nursing
- RN License
- Free parking
- Paid holidays
Quick Apply
CT Scan Supervisor
UMass Memorial Health Care —Leominster, MA
- $39.81 - $71.67 an hour
- Full-time
- Customer service
- BLS Certification
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Family Support Services Supervisor, Gardner
Clinical & Support Options Inc —Gardner, MA
- $70,000 - $77,000 a year
- Weekends as needed
- Bilingual
- LMFT
- Management
- Health insurance
- Dental insurance
Shift Supervisor
GSC Technologies —Leominster, MA
- $22 - $38 an hour
- Full-time
- Spanish
- Ability to walk for extended periods
- 5 years
Quick Apply
Registered Nurse (RN) 7am Weekend Supervisor
The Hermitage HealthCare —Worcester, MA
- Part-time
- CPR Certification
- Nursing
- RN License
- Paid holidays
- Health insurance
Clinical Supervisor, Gardner
Clinical & Support Options Inc —Gardner, MA
- $70,000 - $77,000 a year
- Full-time
- Bilingual
- LMFT
- Mid-level
- Health insurance
- Dental insurance
Dog Playgroup Supervisor
Noble Hearts HR Consulting —Sherborn, MA
- $17 - $23 an hour
- Full-time
- Mid-level
- 4 years
- Outdoor work
- Opportunities for advancement
Quick Apply
7d
Food Service Supervisor
Aramark —Worcester, MA
- $20 - $24 an hour
- Nights as needed
- Basic math
- Mid-level
- Mentoring
- Disability insurance
- Health insurance
Security Site Supervisor
Confidential —Leominster, MA
- From $22 an hour
- 8 hour shift
- Management
- Mid-level
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Restaurant Supervisor
Concord's Colonial Inn —Concord, MA
- $25 an hour
- Part-time
- Customer service
- Cooking
- Mid-level
- Paid training
- Dental insurance
Quick Apply
Inbound Supervisor
Imperial Distributors, Inc. —Worcester, MA
- $55,000 - $68,000 a year
- Overtime
- Mid-level
- Bachelor's degree
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Clinical Supervisor-Residential
Advocates —Hudson, MA
- $71,000 - $75,000 a year
- Full-time
- Addiction Medicine
- Customer service
- Mid-level
Clinical Supervisor
Wayside Youth & Family Support Network —Milford, MA
- $75,000 - $85,000 a year
- Full-time
- LMFT
- Mid-level
- Master's degree
- Paid holidays
- Health insurance
Quick Apply
Front Desk Supervisor, The Sheraton
Delaware North —Nashua, NH
- $19 - $21 an hour
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Ability to climb stairs
- Paid parental leave
- Paid holidays
Manufacturing Engineering Supervisor - Laser Syste
The Judge Group —Oxford, MA
- $70,000 - $95,000 a year
- Full-time
- Mid-level
- 3 years
- In-person
Quick Apply
Assistant Residential Supervisor
Justice Resource Institute —Littleton, MA
- $21 - $27 an hour
- Weekends as needed
- Mid-level
- Residential
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Dog Playgroup Supervisor
Noble Hearts —Wayland, MA
- $17 - $23 an hour
- Part-time
- Background check
- Clean driving record
- Mid-level
- Opportunities for advancement
Quick Apply

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Referral Supervisor - Reliant Medical Group - Remote

Optum -
Worcester, MA

Quick Apply

Job Details

Full-time
$49,700 - $88,800 a year
18 hours ago

Qualifications

Customer communication
Electronic health records (EHR) management
Medical records
Computer skills

Full Job Description

Opportunities with Reliant Medical Group, part of the Optum family of businesses. Join a community-based, multi-specialty, physician-led organization where you will work with talented peers on a common purpose: improving the quality, cost and experience of health care. Here, we focus on delivering the best patient care, rather than volume. Through innovation and superior care management, we support patients and your well-being as a team member. Join a team at the forefront of value-based care and discover the meaning behind Caring. Connecting. Growing together.

The Navigator Supervisor supports and manages a group of Navigator Coordinators and serves as functional supervisor for Navigator support staff. The Supervisor is the subject matter expert for the team, so while resolving complex referral issues, the Supervisor is also the person to whom team members come to for guidance while also providing continuous coaching and feedback. Other duties may be assisting new hires with additional training ; monitoring calls to ensure that department quality standards are met; identifying areas for improvement; following the progressive discipline model as necessary and scheduling staff according to department needs.

If you are located in Massachusetts or have the ability to work during EST time zone, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

Manages the daily activities of the Navigator Coordinators to insure departmental standards are being met along with monitoring and maintaining process flow
Manages the queue of calls to ensure service levels are maintained
Tracks attendance and performance of team and individuals
Provides performance coaching and feedback, initiates corrective performance management actions following the progressive discipline model up to and including termination as appropriate
Performs annual performance reviews of team members during merit cycles
Implements process improvements for team
Resolves patient escalation issues without further escalation by providing superior customer service and advanced problem solving skills
Interviews and selects candidates
Ensures all personnel and department policies/ procedures are being followed
Sets an example for staff to follow and exemplifies the ability to provide excellent service while exceling in the core functions performed by the Navigator staff.
Educates staff of any changes pertinent to their roles and with onboarding new hires.
Provides direction and support to staff to assure departmental effectiveness and efficiency
Assumes on-call responsibilities to insure adequate staffing exists and utilizes problemsolving skills when appropriate
Resolves all employee and patient concerns for the Navigator Center
Maintains QA statistics and reports results to the Supervisor

Supervisory Responsibilities:

Supervise a large group of non-clinical nonexempt staff
Carries out supervisory responsibilities within areas of responsibility in accordance with the organization's policies and applicable laws
Provides direction and support to staff to assure departmental effectiveness and efficiency
Interviewing, selecting, orienting and training employees; planning, assigning, and directing work; evaluating performance; rewarding and disciplining employees; reviewing personnel actions of subordinates and addressing complaints and resolving problems

Skills:

Requires in depth knowledge of area of specialty. Solid interpersonal skills needed with the ability to interact effectively with patients and medical professionals. Sound judgment with the ability to work and make decisions in a fast-paced environment. Leadership potential
Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations
Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance
Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents. Must be able to effectively arrive at a solution that is patient friendly and able to satisfy business requirements
Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by supervisor/manager
Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers
Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers
Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations
Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members

Working Condition / Physical Demand:

Time management and organizational skills will be crucial for a the Team Leader as they manage the day-to-day responsibilities in a fast-paced, deadline driven environment

All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High school diploma, (or equivalent education, experience or training)
Experience with EPIC or a similar electronic medical records system
Ability to use all electronic tools and applications relevant to the performance of the duties of the position, including but not limited to phone, keyboard, computer and computer applications
Proven ability to perform all job functions in compliance with applicable federal, state, local and company policies and procedures

Preferred Qualification:

3+ years of experience in a clinical and/or customer service setting in addition to 2+ years in a Lead or Supervisory role

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $49,700 - $88,800 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Quick Apply

Refine Your Search

crew supervisor jobs in sterling, ma

Referral Supervisor - Reliant Medical Group - Remote

Registered Nurse (RN) 3pm Supervisor

Canvass Supervisor- Leadership Role

Registered Nurse Supervisor (RN) Overnights - $10K Sign-On

CT Scan Supervisor

Family Support Services Supervisor, Gardner

Shift Supervisor

Registered Nurse (RN) 7am Weekend Supervisor

Clinical Supervisor, Gardner

Dog Playgroup Supervisor

Food Service Supervisor

Security Site Supervisor

Restaurant Supervisor

Inbound Supervisor

Clinical Supervisor-Residential

Clinical Supervisor

Front Desk Supervisor, The Sheraton

Manufacturing Engineering Supervisor - Laser Syste

Assistant Residential Supervisor

Dog Playgroup Supervisor

I want to receive the latest job alert for crew supervisor in sterling, ma

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