Top 704 Helpdesk support Jobs in Sterling, Va

Jr Software Trainer
CGI Group, Inc. —Alexandria, VA
- $58,000 - $136,200 a year
- Monday to Friday
- Classroom
- Computer literacy
- Bachelor of Science
- Paid parental leave
- Paid holidays
Desktop Support Technician
L3Harris Technologies —Ashburn, VA
- $59,000 - $127,000 a year
- Mid-level
- High school diploma or GED
- Analysis skills
- Paid holidays
- Disability insurance
4d
Desktop Support Technician I
Cape Fox Shared Services —Chantilly, VA
- $26 - $31 an hour
- Microsoft Outlook
- Computer Science
- Computer literacy
- Paid holidays
- Disability insurance
12d
Help Desk Technician
NVR, Inc —Reston, VA
- $55,000 - $60,000 a year
- Monday to Friday
- Mid-level
- Office
- Microsoft Office
- Profit sharing
- Disability insurance
Help Desk Specialist I (Tier I Agent – Internal)
Aretec Inc —Ashburn, VA
- Weekends as needed
- Hybrid work
- Windows
- High school diploma or GED
- 1 year
- Paid holidays
- Health insurance
Quick Apply
Service Desk Analyst
Highrise Consulting Inc —Bethesda, MD
- $24 - $28 an hour
- Full-time
- Remote
- Research
- Mid-level
- Analysis skills
- Paid holidays
- Disability insurance
Help Desk Specialist II (Tier II – Advanced Support)
Aretec Inc —Ashburn, VA
- Weekends as needed
- Remote
- Microsoft Outlook
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
CBP Technology Service Desk
Aretec Inc —Ashburn, VA
- Weekends as needed
- Remote
- Spanish
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Part-Time IT Support Assistant
TSTC —Arlington, VA
- $18 - $30 an hour
- Part-time
- Hybrid work
- Microsoft Outlook
- Office
- Windows
- Employee assistance program
- Flexible schedule
5165 - Data Center IT Infrastructure Technician
NTT Global Data Centers —Ashburn, VA
- $33.00 - $47.12 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Mid-level
- Disability insurance
- Health insurance
Help Desk Technician
IntraFi —Arlington, VA
- $30.00 - $36.06 an hour
- Full-time
- Hybrid work
- Bachelor of Science
- Mid-level
- Bachelor's degree
- Health savings account
- Health insurance
Customer Success Manager
Everfox —Herndon, VA
- $93,400 - $127,900 a year
- Email
- Hybrid work
- Computer Science
- Writing skills
- Windows
- Paid time off
- 401(k) matching
Help Desk Technician I (5833)
Three Saints Bay, LLC —Manassas, VA
- $24 - $30 an hour
- Background check
- Computer science
- Microsoft Outlook
Quick Apply
Help Desk Technician - Tier 2 (MSP)
Solvere One/HouseCall —Dulles, VA
- $60,000 - $75,000 a year
- Full-time
- Google Workspace
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Tier 2 IT Support Specialist
Evolver Inc —Reston, VA
- Weekends as needed
- Remote
- Background check
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IT Mart Tech Support
General Dynamics Information Technology —Washington, DC
- $30.44 - $41.18 an hour
- Hybrid work
- Computer literacy
- Mid-level
- Experience equivalent to degree accepted
- Paid time off
- 401(k) matching
IT Service Desk Agent
General Dynamics Information Technology —Bethesda, MD
- $30.44 - $41.18 an hour
- Hybrid work
- Mid-level
- Office
- Windows
- Paid holidays
- 401(k) matching
2d
IT Support
ECPI University LLC —Manassas, VA
- $47,320 - $55,000 a year
- Monday to Friday
- Classroom
- Computer science
- Computer Science
Quick Apply
MSP Helpdesk Technician
M3 Technology Consultants —Fairfax, VA
- $50,000 - $60,000 a year
- Full-time
- AutoCAD
- Mid-level
- Office
- Paid training
- Dental insurance
Help Desk Technician
Planet Depos —Rockville, MD
- $24.04 - $27.00 an hour
- Monday to Friday
- Mid-level
- Office
- Microsoft Office
- Health savings account
- Paid holidays

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helpdesk support jobs near sterling, va

Jr Software Trainer

CGI Group, Inc. -
Alexandria, VA

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Job Details

$58,000 - $136,200 a year

Benefits

Paid parental leave
Paid holidays
Tuition reimbursement
Paid time off
Parental leave
401(k) matching

Qualifications

Computer operation
Computer literacy
Presentations for conferences or internal meetings
Windows
Internal employee customer service
Classroom experience
Productivity software
Classroom Teaching

Full Job Description

Position Description:

CGI is in the top 5 largest global IT companies spread across 40 countries with endless opportunities to expand and grow. As a CGI Member, you have the opportunity to be a shareholder at CGI and join a family of 75,000 members strong. CGI Federal is seeking a Jr. Software Trainer to join our dynamic team to provide software training and support for a wide range of employees at a federal agency in Alexandria, VA. The successful candidate will be responsible for varying aspects of instructional curriculum development in a fast paced and innovative environment. Trainers are expected to provide classroom and remote training as well as phone, chat room or desk side assistance for federal staff. In addition, Trainers may also help create computer based training modules. Experienced teachers/trainers are welcome to apply. Good communication skills, customer service skills, and teamwork skills are a must.
We're a close knit team that has access to global resources. You'll have the opportunity to explore a wide range of industries, technologies, and geographies, all while enjoying the personal touch that our local operating approach offers. Growth at CGI is driven by your goals, so if you were looking for an inclusive place where you're empowered to chart your own path, then we'd love to meet you.
This position is located in our Fairfax, VA office with work performed at client site in Alexandria,VA;
however, a hybrid working model is acceptable.

Your future duties and responsibilities:

Successfully complete internal training and stay current on all new automation tools
Teach in person and remote classes as scheduled, meeting requirements of the contract Quality Assurance Plan
Provide on call user support on proper use of all automation tools
Carry out scheduled duties to cover Hotline, Chat Room and other support services
Create quality instructional materials and perform well on other supplemental projects, as requested
Required qualifications to be successful in this role:
BA or BS degree from an accredited undergraduate program
2 years of teaching experience, preferably in an adult learning environment
Customer service and customer satisfaction focus
Windows 10, Microsoft Office, and basic computer skills and aptitude
Good communication and presentation skills
Must be able to work as scheduled. Standard work hours are Monday to Friday, between 8 AM and 5 PM, but occasionally classes or duties may start as early as 7 AM or finish as late as 8 PM

Required qualifications to be successful in this role:

Desired qualifications/non essential skills required:
Experience with developing training materials
Experience with online learning, remote access, and collaboration tools
Experience with technical writing/editing
Experience with developing computer based training or e learning modules
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $58,000.00 $136,200.00.
CGI Federal's benefits are offered to eligible professionals on their first day of employment to include:
.Competitive compensation
.Comprehensive insurance options
.Matching contributions through the 401(k) plan and the share purchase plan
.Paid time off for vacation, holidays, and sick time
.Paid parental leave
.Learning opportunities and tuition assistance
.Wellness and Well being programs
#CGIFederalJob
#LI RT1

Skills:

Learning Design
Presentation skills
Digital Learning
Education Expertise
English
Training Needs Analysis

What you can expect from us:

Together, as owners, lets turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our teamone of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at [email protected]. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGIs legal duty to furnish information.

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helpdesk support jobs in sterling, va

Jr Software Trainer

Desktop Support Technician

Desktop Support Technician I

Help Desk Technician

Help Desk Specialist I (Tier I Agent – Internal)

Service Desk Analyst

Help Desk Specialist II (Tier II – Advanced Support)

CBP Technology Service Desk

Part-Time IT Support Assistant

5165 - Data Center IT Infrastructure Technician

Help Desk Technician

Customer Success Manager

Help Desk Technician I (5833)

Help Desk Technician - Tier 2 (MSP)

Tier 2 IT Support Specialist

IT Mart Tech Support

IT Service Desk Agent

IT Support

MSP Helpdesk Technician

Help Desk Technician

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