Primary Function:
The Human Resources Administrator is often the first person employees, students, retirees, visitors, and campus partners encounter when they contact Human Resources. This role helps set the tone for an HR office that is welcoming, organized, responsive, accurate, and trustworthy.
This position provides front-facing service and administrative support for the HR team, with primary responsibility for coordinating student and summer employment processes. The person in this role will help employees and students understand what they need to do next, ensure employment documentation is complete and accurate, maintain HR data in HR systems, and support the daily operations of the HR office.
This is a strong fit for someone who enjoys helping people, notices details, follows through without being chased, and understands that good HR service is both warm and precise. The successful person will be professional, steady, discreet, process-minded, and comfortable working in a role where small details matter because they affect people’s pay, employment records, access, compliance, and experience with the University.
Position Appointment Details:-
Career Band: NE10
-
Full-Time, hourly
This position is a term position and has a scheduled end date of December 2027.
-
The strongest candidate will combine service orientation with operational discipline. This role requires someone who can be kind without being casual about accuracy, helpful without bypassing process, and responsive without losing track of details.
Required Qualifications
High school diploma or equivalent.
At least two years of administrative experience.
Strong attention to detail and accuracy.
Strong organizational and prioritization skills.
Clear written and verbal communication skills.
Ability to manage multiple priorities in a high-volume, service-oriented environment.
Ability to handle confidential information with discretion and professionalism.
Comfort using standard office technology and learning HR systems.
Preferred Qualifications
Experience working in Human Resources.
Experience in higher education, nonprofit, public service, or another complex service environment.
Experience with Ellucian Banner or another HRIS/payroll system.
Experience supporting student employment, onboarding, payroll documentation, or compliance-related processes.
Qualities of Success
Professional judgment and discretion
Reliability and follow-through
Attention to detail and accuracy
Customer service orientation
Confidentiality and ethical awareness
Process discipline and compliance awareness
Clear communication and coordination
Adaptability in a high-volume environment
Confidential Information:
Personnel information including pay, benefits, investigations, complaints, and general employee information. HR information is not to be discussed outside of HR.
Working Environment:
This Role May Be a Good Fit If You:
Take pride in making complicated processes easier for other people to navigate.
Are the person who notices when a form is incomplete, a date is missing, or a process step has been skipped.
Can be warm and welcoming while still maintaining boundaries and confidentiality.
Like creating order, documenting work, and keeping tasks moving.
Understand that “administrative” work is not secondary work; it is often the structure that allows the whole office to function well.
Are comfortable asking clarifying questions before acting.
Follow through reliably, even on small items.
Want to be part of an HR team that values clear communication, good service, fairness, consistency, and practical problem-solving.
This May Not Be the Right Role If...
You prefer work that is mostly behind the scenes with little public interaction.
You are uncomfortable with repetitive details, documentation, or compliance steps.
You tend to move quickly without checking accuracy.
You prefer informal workarounds over clear processes.
You are uncomfortable handling confidential or sensitive employee information.
You need every task to be predictable; this role requires steady service even when the day shifts.
