Systems Support Technician I
Luminis Health —Annapolis, MD
- $23.61 - $35.42 an hour
- Full-time
- Computer literacy
- Bachelor of Science
- Office
- AD&D insurance
- Paid holidays
12d
IT Support Technician - Helpdesk
H&H —Annapolis, MD
- Full-time
- Computer Science
- Mid-level
- Office
- 401(k)
Quick Apply
12d
Help Desk Technician Tier 2
International Computer Sciences Inc —Annapolis, MD
- $70,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
IT Support Technician I
Johns Hopkins Credit Union —Baltimore, MD
- $24.43 - $30.54 an hour
- Full-time
- 3 years
- Associate's degree
- Entry level
Quick Apply
IT Helpdesk Technician
Empowering Minds Resource Center —Glen Burnie, MD
- Part-time
- Mid-level
- Office
- High school diploma or GED
IT Support Technician
Image Engineering —Curtis Bay, MD
- $75,000 - $85,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Dental insurance
MSP - IT Client Support Technician
OmegaCor Technologies —Millersville, MD
- $65,000 - $75,000 a year
- Email
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
IT Support Technician
Morgan 6 —Annapolis, MD
- $40,000 - $50,000 a year
- Full-time
- English
- Mid-level
- Ability to lift 50 pounds
- Health savings account
- Disability insurance
Quick Apply
Intermediate Service Desk Technician (On-Site)
Oneida Professional Services —Fort Meade, MD
- Full-time
- Mid-level
- Windows
- In-person
- Wellness program
- Paid holidays
Quick Apply
Senior Service Desk Technician (On-Site)
Oneida Professional Services —Fort Meade, MD
- Full-time
- Classroom
- Office
- Windows
- Wellness program
- Paid holidays
Quick Apply
Field and Network Operations Technician
Gable Signs & Graphics Inc —Baltimore, MD
- $25 - $29 an hour
- Full-time
- Computer science
- Computer Science
- Pass drug screening
- 401(k)
- Employee stock ownership plan
Cabling Cross Connect Specialist
DUIT —Fort George G Meade, MD
- 8 hour shift
- Background check
- Microsoft Excel
- Engineering
- Health insurance
- Dental insurance
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Annapolis, MD
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Field Service Technician
AGS LLC —Hanover, MD
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
1d
MARINE ENGINE TECHNICIAN TRAINEE (INTERNAL ONLY)
State of Maryland - DNR - Natural Resource Police - General Direction —Queen Anne, MD
- $43,537 - $68,667 a year
- Weekends as needed
- Microsoft Word
- Mechanic experience
- Forklift
2d
Service Technician, HVAC Repair
Sears Home Services —Bryantown, MD
- $22 - $36 an hour
- Full-time
- Pass drug screening
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Facility Management Coordinator (Bilingual ENG/KOR)
H MART —Upper Marlboro, MD
- $49,400 - $54,340 a year
- Monday to Friday
- Microsoft Outlook
- Bachelor of Science
- English
- Health savings account
- AD&D insurance
Quick Apply
Maintenance Technician Full Ti-105010
ESA Management, LLC —Glen Burnie, MD
- $18.10 - $18.50 an hour
- Basic math
- English
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply
Sr. Field Engineer
York Telecom Corporation —Linthicum Heights, MD
- $85,000 - $95,000 a year
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
- 401(k)
Quick Apply

Discover related jobs

Based on your search for helpdesk technician jobs.

Desktop Support Specialist (Mid Level)
Sanametrix —Washington, DC
ITIL foundations certification or ability to obtain certification within 6 months. Bachelor’s degree with four (4) or more years of technical support experience…
$50,000 - $58,000 a year
Quick Apply
Outreach Subject Matter Expert (SME)
CACI —Annapolis Junction, MD
15 years of hands‑on experience with Intelligence Community (IC) tools and capabilities. Support other help desk technicians when advanced assistance is needed.
$84,900 - $178,400 a year

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Service Desk Technician
Community Choice Financial Family of Brands —Dublin, OH
Experience performing basic network troubleshooting in an enterprise. Plans include dental, vision, short-term and long-term disability plans, supplemental life…
3d
Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for helpdesk technician in stevensville md

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

helpdesk technician jobs near stevensville md

Systems Support Technician I

Luminis Health -
Annapolis, MD

Apply Now

Job Details

Full-time
$23.61 - $35.42 an hour
12 days ago

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Life insurance
Referral program
Retirement plan

Qualifications

Desktop computer repair
Asset management
Customer follow-ups
Computer operation
Phone communication
IT asset management
Computer literacy
Bachelor of Science
Hardware maintenance
Equipment troubleshooting
Windows
Printer (troubleshooting support)
Software installation
Phone customer support
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Computer management
Hardware configuration
CompTIA Network+
Remote access software
Customer support ticket management
Desktop applications
Customer service knowledge base
Application Maintenance
Productivity software
Cybersecurity
Desktop administration
Associate's degree
Hardware diagnostics

Full Job Description

Information Systems

Systems Support Technician I

Job #: 2881 Posted date: Jul. 13, 2026 Entity: Luminis Health Department:Info Systems Support Cntr Shift:Day Employment Type :Full Time Location: Annapolis, Maryland;

Position Title: Systems Support Technician 1

Position Objective:

Systems Support Technician 1 provides technical support for end users, handling help desk tickets, troubleshooting issues, and ensuring prompt resolution of technical problems. The role involves a mix of desk-side assistance, system maintenance, and hardware/software configuration to ensure smooth system operations across various end-user environments.

Essential Job Duties:

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Responds to calls and inquiries from computer system end users, providing technical assistance and troubleshooting a variety of hardware, software, and peripheral issues.
Offers desk-side support to users, ensuring issues are resolved efficiently and effectively.
Enters, tracks, and manages all help desk tickets in the problem tracking application, ensuring follow-ups are conducted in a timely manner to ensure successful problem resolution and user satisfaction.
Configures, installs, maintains, and replaces end-user hardware and software as needed, working with various types of equipment.
Performs basic repairs on hardware or coordinates repairs through appropriate vendors.
Assists in asset management, ensuring proper documentation and timely replacement of hardware as necessary.
Handles system maintenance tasks such as monitoring disk usage, performing system backups, and ensuring smooth operation of computer equipment.
Provides support for third-party applications, including but not limited to MS Office Suite, Windows OS, remote access, printers, and peripherals.
Maintains security awareness to identify and mitigate common cybersecurity risks (e.g., phishing, malware).
Ensures safe internet practices for users, educating them on safe browsing habits.

Skills & Experience:

Basic knowledge of computer hardware, operating systems, and common software applications.
Strong customer service and communication skills.
Familiarity with ticketing systems and knowledge bases.
Basic security awareness, including understanding common cybersecurity threats.
Understanding of safe browsing practices and how to avoid security risks.
Ability to troubleshoot hardware/software issues effectively and maintain high levels of customer service.
Preferred: CompTIA A+ certification or equivalent technical certifications.

Educational/Experience Requirements:

AA degree or enrollment in college-level courses (B.S. or B.A. preferred). Professional experience will be considered in lieu of formal education.
Minimum of two years of experience in a help desk or technical support role, including working with the above-mentioned hardware and software components.

Knowledge, Skills, Abilities:

Strong technical troubleshooting skills and attention to detail.
Excellent communication and interpersonal skills.
Ability to work independently or as part of a team in a fast-paced environment.
Strong organizational and time management skills, with the ability to manage multiple priorities effectively.

Physical Demands:

Medium-duty physical requirements, including the ability to lift up to 50 pounds occasionally, 30 pounds frequently, and 10 pounds constantly to move objects.

Required License/Certifications:

Preferred: CompTIA A+, CompTIA Net+, or similar certifications.

This job description reflects the general duties and responsibilities required to perform the role. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position.

Working Conditions, Equipment, Physical Demands: There is a reasonable expectation that employees in this position will not be exposed to blood-borne pathogens.

Physical Demands – Medium Duty - Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Pay Range

$23.61—$35.42 USD

Luminis Health Benefits Overview:

Medical, Dental, and Vision Insurance
Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
Paid Time Off
Tuition Assistance Benefits
Employee Referral Bonus Program
Paid Holidays, Disability, and Life/AD&D for full-time employees
Wellness Programs
Employee Assistance Programs and more
Benefit offerings based on employment status

Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.

To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.

Apply Now

Refine Your Search

helpdesk technician jobs in stevensville md

Systems Support Technician I

IT Support Technician - Helpdesk

Help Desk Technician Tier 2

IT Support Technician I

IT Helpdesk Technician

IT Support Technician

MSP - IT Client Support Technician

IT Support Technician

Intermediate Service Desk Technician (On-Site)

Senior Service Desk Technician (On-Site)

Field and Network Operations Technician

Cabling Cross Connect Specialist

Now Hiring IT and Telecom Field Technicians

Field Service Technician

MARINE ENGINE TECHNICIAN TRAINEE (INTERNAL ONLY)

Service Technician, HVAC Repair

Facility Management Coordinator (Bilingual ENG/KOR)

Maintenance Technician Full Ti-105010

Sr. Field Engineer

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for helpdesk technician in stevensville md

Explore jobs in more locations

Systems Support Technician I

Job Seeker Tools

Employer Tools

Browse

Stay Connected