Top 183 Patient representative Jobs in Stone Mountain Ga

Patient Communications Representative
Marietta Eye Clinic —Marietta, GA
- Full-time
- Customer service
- Medical office experience
- English
- Health insurance
- Dental insurance
Quick Apply
Patient Access Representative
Emory Healthcare —Decatur, GA
- $18.90 - $23.03 an hour
- Full-time
- Hospital
- Mid-level
- High school diploma or GED
- Wellness program
- Health insurance
9d
Patient Services Representative (Medical Receptionist)
Piedmont Urgent Care by Wellstreet —Dunwoody, GA
- 12 hour shift
- Urgent Care
- HIPAA
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
7d
Radiology Patient Scheduling Representative
T2 Group —Conyers, GA
- $18 an hour
- Full-time
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
- 401(k)
- Work from home
Quick Apply
Patient Service Representative
United Digestive —Atlanta, GA
- Full-time
- Bilingual
- Computer literacy
- HIPAA
Quick Apply
Lab Assistant (Data Entry Representative I (SP))
Quest Diagnostics —Tucker, GA
- From $17.75 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Ability to sit for extended periods
- Employee stock purchase plan
- Disability insurance
Quick Apply
Patient Services Representative-Atlanta
26 Health,Inc —Atlanta, GA
- $20 - $28 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
Quick Apply
3d
Patient Access Representative
EyeSouth Partners —Lawrenceville, GA
- Full-time
- Remote
- Surgery
- HIPAA
- High school diploma or GED
- Health savings account
- AD&D insurance
Patient Services Representative (Medical Receptionist) - Dacula
Piedmont Urgent Care by Wellstreet —Dacula, GA
- 12 hour shift
- Urgent Care
- HIPAA
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
13d
Front Desk Coordinator
ORAL SURGERY ASSOCIATES & DENTAL IMPLANT CENTERS —Snellville, GA
- $21.50 - $25.00 an hour
- Dental office
- Administrative experience
- High school diploma or GED
3d
Healthcare Customer Service Representative (GA)
Healthcare Business Services Inc. —Decatur, GA
- On call
- Remote
- Computer literacy
- Writing skills
- Medical office experience
- Work from home
6d
Registry Patient Access Representative
Emory Healthcare —Atlanta, GA
- $21.50 an hour
- PRN
- Customer service
- Mid-level
- Master's degree
- Wellness program
- Health insurance
9d
Patient Service Representative
Metro Vein Centers —Duluth, GA
- Full-time
- Urgent Care
- Outpatient experience
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Registration Associate
Children's Healthcare of Atlanta —Duluth, GA
- Weekends as needed
- Microsoft Word
- Basic math
- Windows
- On-the-job training
Quick Apply
1d
Patient Service Representative
Ankle and Foot Centers of Georgia LLC —Atlanta, GA
- Weekends as needed
- Ability to walk for extended periods
- Computer literacy
- HIPAA
Quick Apply
Patient Services Representative
MetroDerm —Atlanta, GA
- $17 - $20 an hour
- Full-time
- Computer literacy
- Basic math
- High school diploma or GED
Quick Apply
Patient Services Representative
OrthoAtlanta —Stockbridge, GA
- Full-time
- Private practice
- Mid-level
- High school diploma or GED
Quick Apply
1d
Patient Service Representative
Ankle & Foot Centers of America —Atlanta, GA
- Weekends as needed
- Ability to walk for extended periods
- Computer literacy
- HIPAA
Patient Access Rep
Resurgens Orthopaedics —Atlanta, GA
- Full-time
- OSHA
- Word processing
- Medical office experience
- Health savings account
- AD&D insurance
Quick Apply
Clinic Office Associate
Positive Impact Health Centers INC —Decatur, GA
- Full-time
- Writing skills
- HIPAA
- Clinic
- Free parking
- Profit sharing

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Patient Communications Representative

Marietta Eye Clinic -
Marietta, GA

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

In-person patient registration
Patient scheduling systems
Medical documentation
Phone communication
Customer service
Call center experience
Medical office experience
Practice management software
Patient demographics
English
High school diploma or GED
Conflict management
Medical record retrieval
Managing patient records

Full Job Description

Patient Communications Representative

Job Category: Call Center

Full-Time
Marietta, GA 30060, USA

Job Details

Description

The Call Center Representative assists patients with scheduling, inquiries, or any other related items. In addition, the person in this role provides internal customer service in ensuring phone calls are managed appropriately.

Provide a remarkable Patient Experience by consistently using customer service skills to provide positive interpersonal interactions with patients over the phone and by insuring minimal error rates in working with patient
Efficiently schedule Patients at locations within Marietta Eye Clinic within departmental guidelines and expectations
Responsible for accurate new appointment scheduling, rescheduling, canceling, confirming classifications with minimal error rates as defined within departmental guidelines and expectations
Effectively route incoming calls within Marietta Eye Clinic with minimal error rates as defined within departmental guidelines and expectations
Provide accurate information regarding appointment scheduling, canceling, rescheduling, and confirming.
Follow up with Patients in a timely manner as outlined within departmental guidelines and expectations in relation to inquiries, referrals, and voicemail messages.
Monitor appointment queue and prioritize tasks in support of scheduling goals
Educate patients on secure patient portal services and policies in accurate manner.
Project a sincere, enthusiastic and courteous image at all times over the phone.
Maintain patient confidentiality at all times.
Must be able to handle team conflict in a professional manner as outlined in the company policies and procedures.
Communicates patient related problems to management within a reasonable amount of time.
Ability to handle at least 60 calls per day with speed, calmness and accuracy.
Document messages and create tasks for Triage/Technician-On-Call. (TOC), when needed.
Contact physician or technician to obtain approval for “work-in” or “schedule override” appointments as needed.
Add patient demographics and insurance information to the practice management system. Information includes but is not limited to, name, address, insurance, email, telephone numbers, primary and referring physician with minimal error rate.
Advise patient of any special instructions and directions to clinic.
Must demonstrate proficiency in using current practice management system for registration, check out, medical record request, insurance matrix utilization, chart note documentation, TOC documentation.
Maintains a clean and uncluttered appearance of the reception and front office area.
Adheres to office policies outlined in the Employee Handbook.
Responsible for reviewing emails daily and changing protocol as directed in email and other electronic communication.
Follows assigned work schedule and hours
Participates in staff development through morning huddles, staff meetings, continuing education courses, assisting other team members as needed, evaluations and constructive daily problem solving and conflict resolution.
Perform other related duties as assigned.

Qualifications for Internal Candidates

Education:

Required: High school diploma or equivalent

Experience:

Preferred: Prior call center experience. 1 year of experience in patient registration or related areas in a medical group practice and 2 years of experience in a healthcare setting.

Job Type: Full-time

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Experience:

Call center: 1 year (Required)
Healthcare: 2 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

patient representative jobs in stone mountain ga

Patient Communications Representative

Patient Access Representative

Patient Services Representative (Medical Receptionist)

Radiology Patient Scheduling Representative

Patient Service Representative

Lab Assistant (Data Entry Representative I (SP))

Patient Services Representative-Atlanta

Patient Access Representative

Patient Services Representative (Medical Receptionist) - Dacula

Front Desk Coordinator

Healthcare Customer Service Representative (GA)

Registry Patient Access Representative

Patient Service Representative

Registration Associate

Patient Service Representative

Patient Services Representative

Patient Services Representative

Patient Service Representative

Patient Access Rep

Clinic Office Associate

I want to receive the latest job alert for patient representative in stone mountain ga

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