Top 81 Guest service agent Jobs in Sugar Hill, Ga

Front Desk Part-Time
Woodspring Suites Buford —Buford, GA
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
11d
Guest Service Representative (Front Desk Agent) - WoodSpring Suites
J&P Hospitality Management, LLC —Buford, GA
- $15 - $17 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Part-Time Night Attendant
Woodspring Suites Buford —Buford, GA
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Employee discount
11d
Front Desk Agent
Fairfield Inn & Suites Buford —Buford, GA
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent 7a-3p/3p-11p avail both shifts including weekends
Courtyard by Marriott Suwanee GA —Suwanee, GA
- $14 - $15 an hour
- Part-time
- Bilingual
- Background check
- Accounting
Quick Apply
Front Desk Supervisor
TPG Hotels & Resorts —Buford, GA
- Part-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
13d
Front Desk Agent
The Hotel at Avalon —Alpharetta, GA
- Full-time
- Office
- Hotel
- Math
- Free parking
- Disability insurance
Quick Apply
Front Desk Agent
Residence Inn Atlanta Gwinnett —Duluth, GA
- Computer literacy
- Residential
- Hotel
5d
Front Desk Agent
Hilton Garden Inn Hotel —Alpharetta, GA
- $16 - $19 an hour
- Part-time
- Accounting
- In-person
- Entry level
- Health insurance
- Paid time off
Quick Apply
Leasing Agent
Aurora at 2700 Apartments —Lilburn, GA
- From $16 an hour
- Weekends as needed
- Spanish
- Microsoft Excel
- Microsoft Outlook
Quick Apply
8d
Service BDC Agent
Asbury —Sandy Springs, GA
- Full-time
- 18 years or older
- Pass drug screening
- Research
- Paid training
- Paid parental leave
Quick Apply
Front Desk Agent
Hilton Alpharetta Atlanta —Alpharetta, GA
- Full-time
- Computer literacy
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
1d
Hotel Front Desk Agent
ALPHARETTA TOWNEPLACE SUITES —Alpharetta, GA
- $17 an hour
- Weekends as needed
- Hotel
- 1 year
- Entry level
- Flexible schedule
Quick Apply
Hotel Front Desk Agent
SPRINGHILL SUITES ALPHARETTA —Alpharetta, GA
- $18 an hour
- Weekends as needed
- Hotel
- 1 year
- Entry level
- Flexible schedule
Quick Apply
Front Desk Agent – Full-Time (AM, PM & Overnight Availability Required)
Atlanta Marriott Peachtree Corners —Peachtree Corners, GA
- Overnight shift
- Bilingual
- CPR Certification
- Computer literacy
- Free parking
- Health insurance
Quick Apply
Guest Service Agent
Hilton Garden Inn Johns Creek —Johns Creek, GA
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent
ATLANTA NORTH HGI PAYROLL LLC —Alpharetta, GA
- English
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Insurance Receptionist
ABT Insurance —Duluth, GA
- $18 an hour
- Full-time
- Spanish
- English
- Office
- Dental insurance
- Paid time off
Quick Apply
3d
Guest Service Agent
The Hamilton Alpharetta —Alpharetta, GA
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Guest Service Agent
Sonesta —Duluth, GA
- Weekends as needed
- Serving
- Sales
- Basic math
- Paid parental leave
- Health savings account

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guest service agent jobs near sugar hill, ga

Front Desk Part-Time

Woodspring Suites Buford -
Buford, GA

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Job Details

Part-time
11 days ago

Qualifications

Computer operation
Confidential information handling
Hotel policy compliance
Client inquiry handling
High school diploma or GED
Computer skills
Customer service problem-solving

Full Job Description

Compensation Type: Hourly Highgate Hotels:

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Overview:

The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Responsibilities:

Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
Review Front Office log and Trace File daily.
Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Assist guests with safe deposit boxes.
Assist with Laundry during downtime.

Qualifications:

College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.

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Refine Your Search

guest service agent jobs in sugar hill, ga

Front Desk Part-Time

Guest Service Representative (Front Desk Agent) - WoodSpring Suites

Part-Time Night Attendant

Front Desk Agent

Front Desk Agent 7a-3p/3p-11p avail both shifts including weekends

Front Desk Supervisor

Front Desk Agent

Front Desk Agent

Front Desk Agent

Leasing Agent

Service BDC Agent

Front Desk Agent

Hotel Front Desk Agent

Hotel Front Desk Agent

Front Desk Agent – Full-Time (AM, PM & Overnight Availability Required)

Guest Service Agent

Front Desk Agent

Insurance Receptionist

Guest Service Agent

Guest Service Agent

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