Top 53 Helpdesk technician Jobs in Sugar Land, Tx

IT Helpdesk Technician
Prime Communications —Sugar Land, TX
- Office
- Organizational skills
- Communication skills
Quick Apply
IT Technician I - Service Desk
IES Holdings, Inc. —Sugar Land, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Disability insurance
- Health insurance
12d
Help Desk Technician I
US Physical Therapy —Houston, TX
- $44,000 - $46,000 a year
- Full-time
- Office
- Entry level
- Health insurance
- Dental insurance
Quick Apply
9d
IT Support Technician - Tier 3
Visual Edge IT —Houston, TX
- $75,000 - $90,000 a year
- Mid-level
- Windows
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
Computer Technician
Live Mobile Technology Inc. —Richmond, TX
- Microsoft Outlook
- 1 year
- Communication skills
IT Technician
Wendys —Sugar Land, TX
- Weekends as needed
- Background check
- Mid-level
- Office
Quick Apply
IT Field Support Specialist
Popeyes —Sugar Land, TX
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
Support Desk Specialist
XPERTECHS —Bellaire, TX
- $44,900 - $67,600 a year
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- 401(k)
Quick Apply
IT Support Technician Level I
Vortex Computer Systems —Houston, TX
- $20 - $25 an hour
- Part-time
- Hybrid work
- Google Workspace
- Windows
- High school diploma or GED
- Flexible schedule
Quick Apply
4d
Help Desk Coordinator
Texas Petroleum Group —Houston, TX
- Weekends as needed
- Microsoft Outlook
- High school diploma or GED
- Entry level
Quick Apply
Level 1 IT Support Technician
PYEK —Katy, TX
- Weekends as needed
- Hybrid work
- Microsoft Outlook
- Mid-level
- Analysis skills
Global Tier 1 Service Desk Technician
KBR —Houston, TX
- Weekends as needed
- Hybrid work
- Computer science
- Computer Science
- Windows
- AD&D insurance
- Health insurance
IT Help Desk Specialist
TransCore, LP —Houston, TX
- Full-time
- Computer Science
- Research
- Mid-level
Quick Apply
IT Field Technician
Wendys —Sugar Land, TX
- Weekends as needed
- Background check
- 18 years or older
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IT Support Technician
Foxconn Industrial Internet - FII —Houston, TX
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
12d
IT Technician II
Bowman Consulting Group, Ltd. —Houston, TX
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
Campus Support Technician, Full-Time
HOUSTONIAN CAMPUS LLC —Houston, TX
- Full-time
- Computer literacy
- System design
- Mid-level
HELP DESK
AVATAR Managed Services —Houston, TX
- Writing skills
- Windows
- Analysis skills
Computer Support Specialist
E-Logic INC —Houston, TX
- Full-time
- Customer service
- Mid-level
- SharePoint
Quick Apply
On-Site Service Desk Technician
Enable Resource Group LLC —Houston, TX
- Full-time
- Background check
- Google Workspace
- Mid-level
- Health insurance
- Paid time off
Quick Apply

I want to receive the latest job alert for helpdesk technician in sugar land, tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

helpdesk technician jobs near sugar land, tx

IT Helpdesk Technician

Prime Communications -
Sugar Land, TX

Quick Apply

Job Details

Qualifications

Computer operation
Operating systems
Mobile devices

Full Job Description

Position Overview

We are seeking a motivated and customer-focused IT Helpdesk Technician to join our team in a fast-paced, in-office environment supporting over 2,000 retail locations nationwide. This is an excellent opportunity for someone beginning their IT career who is eager to gain hands-on technical experience and grow within a dynamic support environment. The ideal candidate will have strong communication skills, a willingness to learn, and the ability to troubleshoot a wide range of technical issues.

Key Responsibilities

Provide first-level technical support via phone, email, and ticketing systems

Troubleshoot and resolve issues related to:

PCs, printers, and peripheral devices

iPads and mobile devices

Payment terminals (Link 2500, Lane 7000)

Perform network troubleshooting including:

Wi-Fi connectivity

Routers and switches

ISP-related issues

Support store technologies including:

Security camera systems

IP-based safe locks

Smart thermostats

Accurately document issues, troubleshooting steps, and resolutions in the ticketing system

Escalate complex technical issues to senior IT staff or external vendors when necessary

Assist with new store setups, device provisioning, and technology rollouts

Collaborate with team members to ensure timely issue resolution and excellent customer support

Maintain professionalism and strong communication while handling high-volume support requests

Requirements

Required Skills & Qualifications

Basic knowledge of:

Computers and operating systems

Mobile devices and peripherals

Networking fundamentals

Strong problem-solving and troubleshooting skills

Excellent verbal and written communication skills

Ability to work efficiently in a fast-paced, high-volume support environment

Team-oriented mindset with a willingness to learn and grow

Strong attention to detail and organizational skills

Preferred Qualifications

Previous helpdesk, call center, or customer service experience

Exposure to retail or multi-location IT support environments

Familiarity with ticketing systems and remote support tools

Understanding of basic networking concepts and hardware troubleshooting

Requirements:

Position Overview

Key Responsibilities

Provide first-level technical support via phone, email, and ticketing systems

Troubleshoot and resolve issues related to:

PCs, printers, and peripheral devices

iPads and mobile devices

Payment terminals (Link 2500, Lane 7000)

Perform network troubleshooting including:

Wi-Fi connectivity

Routers and switches

ISP-related issues

Support store technologies including:

Security camera systems

IP-based safe locks

Smart thermostats

Accurately document issues, troubleshooting steps, and resolutions in the ticketing system

Escalate complex technical issues to senior IT staff or external vendors when necessary

Assist with new store setups, device provisioning, and technology rollouts

Collaborate with team members to ensure timely issue resolution and excellent customer support

Maintain professionalism and strong communication while handling high-volume support requests

Requirements

Required Skills & Qualifications

Basic knowledge of:

Computers and operating systems

Mobile devices and peripherals

Networking fundamentals

Strong problem-solving and troubleshooting skills

Excellent verbal and written communication skills

Ability to work efficiently in a fast-paced, high-volume support environment

Team-oriented mindset with a willingness to learn and grow

Strong attention to detail and organizational skills

Preferred Qualifications

Previous helpdesk, call center, or customer service experience

Exposure to retail or multi-location IT support environments

Familiarity with ticketing systems and remote support tools

Understanding of basic networking concepts and hardware troubleshooting

Quick Apply

Refine Your Search

helpdesk technician jobs in sugar land, tx

IT Helpdesk Technician

IT Technician I - Service Desk

Help Desk Technician I

IT Support Technician - Tier 3

Computer Technician

IT Technician

IT Field Support Specialist

Support Desk Specialist

IT Support Technician Level I

Help Desk Coordinator

Level 1 IT Support Technician

Global Tier 1 Service Desk Technician

IT Help Desk Specialist

IT Field Technician

IT Support Technician

IT Technician II

Campus Support Technician, Full-Time

HELP DESK

Computer Support Specialist

On-Site Service Desk Technician

I want to receive the latest job alert for helpdesk technician in sugar land, tx

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected