Top 17 It support specialist ii Jobs in Sunrise Fl

IT Support Specialist II
SYNERGISTIX INC —Sunrise, FL
- Mid-level
- High school diploma or GED
- Analysis skills
Quick Apply
TECHNOLOGY SUPPORT SPECIALIST II
Broward County Public Schools —Pompano Beach, FL
- $27.82 - $42.65 an hour
- Bilingual
- Word processing
- Mid-level
7d
IT Support Services II - Help Desk
Courser —Miami Lakes, FL
- Full-time
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Paid holidays
6d
IT Support Services II - Help Desk
Courser Employment Services LLC —Miami Lakes, FL
- Full-time
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Paid holidays
6d
MSP - Help Desk Level II LOCAL CANDIDATES ONLY
Computer Business Solutions —Fort Lauderdale, FL
- $55,000 - $70,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Paid holidays
- Health insurance
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Tier II Engineer
Hotwire Communications, LTD —Fort Lauderdale, FL
- Remote
- Writing skills
- Mid-level
- Residential
- Paid parental leave
- Paid holidays
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IT Technician Level II
Technogroup Inc —Pompano Beach, FL
- $55,000 - $65,000 a year
- Full-time
- Driver's License
- Mentoring
- Senior level
- 401(k)
- Paid time off
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Computer Technician II
Willis Lease Finance Corporation —Coconut Creek, FL
- Weekends as needed
- Mid-level
- 3 years
- Bachelor's degree
- Health savings account
- Employee stock purchase plan
Quick Apply
NOC II Engineer
Hotwire Communications —Fort Lauderdale, FL
- Writing skills
- Mid-level
- 4 years
- Paid parental leave
- Paid holidays
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IT Service Desk Technician Tier 2 - Hybrid Boca Raton Florida
Flagler Technologies LLC —Boca Raton, FL
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 4 years
- Dental insurance
- Paid time off
Quick Apply
IT Service Desk Analyst II
BankUnited, N. A. —Miami Lakes, FL
- Extended hours
- Research
- Mid-level
- Windows
Systems Support Engineer II
Red River —Fort Lauderdale, FL
- Full-time
- Google Workspace
- 5 years
- Mid-level
Tier 2 - MSP Support Technician
Zyis Digital —Hollywood, FL
- $23.52 - $30.00 an hour
- Full-time
- Clean driving record
- Mid-level
- Microsoft Office
- Paid time off
- Opportunities for advancement
Quick Apply
8d
Field Technician Level II
Hyperride Technologies —Coral Springs, FL
- Overtime
- Microsoft Outlook
- Customer service
- Mid-level
IT Technician L2
COMSYS —Pompano Beach, FL
- 5 years
- Windows
- Mentoring
- Health insurance
- Dental insurance
Field Support Technician (L2) - Miami, FL
Quadratic IT, LLC —Doral, FL
- Full-time
- Mid-level
- Windows
- Microsoft Office
Quick Apply
Engineer 2, Technical Product Sales Support (Xfinity Communities)
Comcast Corporation —Pembroke Pines, FL
- Overtime
- Mid-level
- Bachelor's degree
- Leadership
2d

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Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
Involves user support on software and hardware from base offices or on-site and field desktop locations (main campus, regional sites, medical facilities).
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14d
IT Support Specialist II
WESTINGHOUSE OUTDOOR POWER EQUIPMENT —Columbus, OH
A clear, confident communicator who can translate technical issues for non-technical users. They are comfortable working across cloud platforms, endpoint…
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it support specialist ii jobs near sunrise fl

IT Support Specialist II

SYNERGISTIX INC -
Sunrise, FL

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Job Details

Qualifications

IT user and group management
Data permissions
High school diploma or GED

Full Job Description

Position Summary:

The IT Support Specialist II will provide advanced technical support and assistance to end-users and clients, resolving complex hardware and software issues. The specialist will also play a key role in the installation, configuration, and maintenance of computer systems and associated equipment, managing end-user as well as in the development and implementation of IT policies and procedures.

Essential Duties & Responsibilities:

Provide advanced technical support to end-users via phone, email, chat, remote management or in person.
Diagnose and resolve complex technical hardware and software issues.
Install, configure, deploy, upgrade, or repair computer hardware devices.
Document and track advanced support requests and resolutions using a ticketing system.
Support Microsoft Office 365 suite of apps, including provide end-user training, and troubleshooting issues.
Perform New Hire, onboarding and termination processes.
Create, support and maintain computer images for deployment.
Maintain hardware inventory and software inventory databases.
Deploy software and application packages to hardware devices.
Install and deploy Microsoft security patches and third-party patches to hardware devices.
Perform other duties and/or special projects as assigned.
Document processes involving PC configuration and standard operating procedures.
Assist in the development and implementation of IT policies and procedures.
Train end-users and lower-level IT support specialists on the use of advanced hardware and software applications.
Participate in regular team meetings.

Qualifications/Competencies:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to allow individuals with disabilities to perform the essential functions.

Education and Experience:

High School diploma required, Associate’s degree or higher strongly preferred. Work experience will be considered in lieu of degree.
3-5 years of computer systems hardware experience strongly desired.

Technical Skills:

Strong knowledge of advanced computer hardware and software.
Experience with Microsoft Deployment Toolkit (MDT) or similar deployment tools.
Experience with Kaseya or Endpoint Central (RMM) tools or similar tools.
Experience with IBM Maas360 MDM or other MDM tools.
Strong knowledge of Microsoft 365 Administration (Exchange Online, Teams, SharePoint, OneDrive, office applications)
Experience with Active Directory (user accounts, groups, permissions)
Experience with Zendesk Ticket Systems (or similar ITSM/ticketing platform)
Preferred experience with PowerShell scripting for automation
Strong analytical and trouble-shooting skills involving PC hardware, operating systems, and other software.

Soft Skills:

Excellent communication and customer service skills required.
Ability to work independently and as part of a team.
Strong organizational, verbal, written and inter-group collaborative skills a must.
Excellent verbal, written and analytical communication skills.
Ability to prioritize issues and respond accordingly.
Self-motivated with the ability to take initiative and provide results.
Ability to work flexible hours as needed.
May be required to lift and/or move up to 10 pounds. Occasionally may need to lift and/or move up to 25+ pounds.

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it support specialist ii jobs in sunrise fl

IT Support Specialist II

TECHNOLOGY SUPPORT SPECIALIST II

IT Support Services II - Help Desk

IT Support Services II - Help Desk

MSP - Help Desk Level II LOCAL CANDIDATES ONLY

Tier II Engineer

IT Technician Level II

Computer Technician II

NOC II Engineer

IT Service Desk Technician Tier 2 - Hybrid Boca Raton Florida

IT Service Desk Analyst II

Systems Support Engineer II

Tier 2 - MSP Support Technician

Field Technician Level II

IT Technician L2

Field Support Technician (L2) - Miami, FL

Engineer 2, Technical Product Sales Support (Xfinity Communities)

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