Top 140 Reservation agent Jobs in Surfside, Fl

Guest Service Agent- AVE Station
Brightline Trains —Miami, FL
- $20 an hour
- Weekends as needed
- 18 years or older
- Experience working with individuals with disabilities
- Basic math
Quick Apply
Front Desk Agent – Open Availability
Bal Bay Inn LLC —Bay Harbor Islands, FL
- $17 - $18 an hour
- Overnight shift
- Background check
- English
- US work authorization
- Free parking
- Paid time off
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1d
Front Desk Agent
Ultra Padel Club —Miami, FL
- $20 an hour
- Full-time
- Hospitality
- Spanish
- Computer literacy
- Employee discount
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Passenger Service Agent
Triangle Services of Florida Inc —Miami, FL
- From $21.91 an hour
- Weekends as needed
- 18 years or older
- Sales
- English
Air Services Specialist (Amadeus Required)
The Ritz-Carlton Yacht Collection —Fort Lauderdale, FL
- Full-time
- Hybrid work
- Background check
- English
- Mid-level
- Health savings account
- Health insurance
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8d
Front Desk Agent / Relief Night Auditor
Courtyard by Marriott Miami/ Aventura Mall —Aventura, FL
- Weekends as needed
- Hotel
- Ability to lift 50 pounds
- Entry level
- Free parking
- Disability insurance
Front Desk Agent
Pier Sixty Six —Fort Lauderdale, FL
- Up to $19 an hour
- Full-time
- Writing skills
- Basic math
- Windows
- Health insurance
- Dental insurance
Reservations Agent
Grand Beach Hotel Miami Beach —Miami Beach, FL
- Weekends as needed
- Communication skills
- Entry level
Quick Apply
Front Desk Agent
Trump International Beach Resorts - Sunny Isles —Sunny Isles Beach, FL
- Computer literacy
- Basic math
- Hotel
Front Desk Agent
The Gale South Beach —Miami Beach, FL
- $20 an hour
- Part-time
- Computer literacy
- Basic math
- Hotel
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Hotel Front Desk Receptionist
Dolce by Wyndham —Hollywood, FL
- Hotel
- High school diploma or GED
- Organizational skills
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Front Desk Agent
Renaissance Ft. Lauderdale —Fort Lauderdale, FL
- Full-time
- Hotel
- Organizational skills
- Communication skills
- Paid holidays
- Health insurance
Hotel Front Desk Agent - Costa Hollywood
Think Hospitality —Hollywood, FL
- $17 - $20 an hour
- Weekends as needed
- English
- Hotel
- Accounting
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Front Desk Agent
Four Seasons —Miami Beach, FL
- Weekends as needed
- Hotel
- US work authorization
- Military encouraged
- Employee discount
Front Desk Agent - Oceanside Hotel
South Beach Group Hotels —Miami Beach, FL
- From $17.50 an hour
- Weekends as needed
- Bilingual
- Writing skills
- Office
Quick Apply
Marriott Front Desk
Apexx Management —Dania, FL
- $18 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Conflict management
- Health insurance
- Dental insurance
Quick Apply
Office Assistant
Dream Charters LLC —Miami Beach, FL
- Hotel
- Entry level
Quick Apply
Front Desk Agent
Casa Hotels Group —Miami Beach, FL
- $17 an hour
- Weekends as needed
- Spanish
- English
- Hotel
- Flexible schedule
Quick Apply
3d
Lobby Host | Front Desk Agent
Arlo Wynwood —Miami, FL
- $15.50 - $16.50 an hour
- Full-time
- Hotel
- Typing
- Ability to stand for extended periods
- Free parking
- Paid holidays
Quick Apply
Hotel Overnight Front Desk Agent - Costa Hollywood
Think Hospitality —Hollywood, FL
- $20 - $22 an hour
- Overnight shift
- Mid-level
- Hotel
Quick Apply
2d

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reservation agent jobs near surfside, fl

Guest Service Agent- AVE Station

Brightline Trains -
Miami, FL

Quick Apply

Job Details

Full-time
$20 an hour

Qualifications

Retail sales transactions
Foreign language proficiency
Passenger baggage assistance
Experience working with individuals with disabilities
Phone communication
Basic math
Greeting customers
Moving
Answering guest questions
Wheelchair mobility assistance
Credit card payment processing
Passenger special needs assistance
Cash register operations
Decision making
Responding to passenger inquiries
Experience working with individuals with physical disabilities
1 year
Clean workspace maintenance
Local attractions guest recommendation
Guest rapport building
Suggestive selling
Entry level
Client interaction via phone calls
Fare transaction assistance

Full Job Description

Your Purpose:
As a Guest Service Agent at Brightline’s station, you will be responsible for warmly welcoming guests, providing information on ticket kiosks, assisting with local transportation inquiries, and processing and handling their baggage. Additionally, you will offer information about the station and the surrounding areas. This role also involves ensuring the safety and security of the station, assisting in various station operations, and maintaining a high level of guest satisfaction.
Pay Rate - $20.00 an hour

Your Role:

Welcome and engage Guests: Create warm, positive, and memorable interactions using the 10/5/First/Last rule, personalizing each experience with genuine conversation and enthusiasm.
Support team success: Collaborate effectively with coworkers and contribute to a positive, service focused environment.
Demonstrate product and policy knowledge: Understand ticketing, reservations, and fare structures, booking guidelines, and special services such as wheelchair assistance.
Provide proactive service: Anticipate guests' needs and share clear information on routes, timetables, platforms, pricing, station amenities, local attractions, and train features.
Own each Guest interaction: Be authentic, avoid jargon, resolve concerns promptly, and perform empathetic service recovery when needed.
Offer alternatives and upsell: Provide thoughtful options when requests cannot be met fulfilled and recommend enhanced experiences when appropriate.
Maintain the station environment: Follow grooming standards, assist with baggage check in and checkpoint screening, and keep all areas neat, clean, and functional.
Process transactions accurately: Complete ticket sales, refunds, upgrades, and credit based purchases with accuracy and efficiency.
Adapt communication to diverse Guests: Share station and local information in a clear, accessible, and culturally aware manner.
Communication: Monitor and review all Brightline communication channels, including our company intranet, bConnected, during work hours to ensure all company and Department communications and notifications are promptly reviewed.

If you’re a people-person looking for a role where you’ll be empowered to own your zone, inspired to learn, and have the confidence to bounce back from setbacks, this is the perfect opportunity!

Knowledge Skills & Abilities:

You love working with people, staying upbeat for hours on end (including

in stressful times, and skillfully adapting your communication style to fit a diverse group of people.

You can assist special needs guests, such as those in need of wheelchair assistance, when needed.
You have sound judgment and think and act independently.
Your verbal and listening skills are excellent and geared towards superior guest satisfaction, in person and over the phone.
You have at least one year of experience in high-traffic and related fields, such as hospitality, guest services, front office, concierge, or transportation. Standing, walking, being on your feet all day, and being physically active for the entire Shifts are things you embrace.
You can lift/carry diverse sizes and weights of baggage short distances, and push a wheelchair occasionally. While you do not have to be a whiz, you have basic math skills.
You are at least 18 years old.
You can work shifts, including weekends and holidays. The ability to speak multiple languages is not required, but a PLUS.

Work Environment:
Works in a clean, air-conditioned office space, free of noise, dust, and humidity.

Physical Demands:
While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools, or controls, and reach with hands and arms. The employee is frequently required to stand, talk, and hear. The employee must regularly lift and/or move objects up to 10 pounds, frequently lift and/or move objects up to 50 pounds, and occasionally lift and/or move objects that weigh more than 100 pounds. No specific vision requirements.

Travel:
None

Combine your experience, innovation, and entrepreneurial spirit by joining our growing team in Florida. Brightline is pleased to offer a competitive compensation and benefits package, and the opportunity to make a difference while making history as the only privately funded rapid rail service in the country.
Brightline is an Equal Opportunity Employer. In compliance with the Americans with Under the Americans with Under the Americans with Disabilities Act, Brightline will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Quick Apply

Refine Your Search

reservation agent jobs in surfside, fl

Guest Service Agent- AVE Station

Front Desk Agent – Open Availability

Front Desk Agent

Passenger Service Agent

Air Services Specialist (Amadeus Required)

Front Desk Agent / Relief Night Auditor

Front Desk Agent

Reservations Agent

Front Desk Agent

Front Desk Agent

Hotel Front Desk Receptionist

Front Desk Agent

Hotel Front Desk Agent - Costa Hollywood

Front Desk Agent

Front Desk Agent - Oceanside Hotel

Marriott Front Desk

Office Assistant

Front Desk Agent

Lobby Host | Front Desk Agent

Hotel Overnight Front Desk Agent - Costa Hollywood

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