Top 71 Guest service agent Jobs in Suwanee, Ga

Guest Service Representative (Front Desk Agent) - WoodSpring Suites
J&P Hospitality Management, LLC —Buford, GA
- $15 - $17 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Guest Service Agent
Hilton Garden Inn Johns Creek —Johns Creek, GA
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent 7a-3p/3p-11p avail both shifts including weekends
Courtyard by Marriott Suwanee GA —Suwanee, GA
- $14 - $15 an hour
- Part-time
- Bilingual
- Background check
- Accounting
Quick Apply
7d
Front Desk Agent
Hampton Inn Lawrenceville —Lawrenceville, GA
- $14 - $16 an hour
- Part-time
- Hotel
- Communication skills
- Entry level
- Employee discount
- Opportunities for advancement
Quick Apply
Room Attendant
Woodspring Suites Buford —Buford, GA
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
Hotel Front Desk Agent
Holiday Inn Gas South Arena —Duluth, GA
- From $16.50 an hour
- Full-time
- Background check
- Mid-level
- Hotel
- Paid time off
- Employee discount
Quick Apply
Front Desk Agent
Fairfield Inn & Suites Buford —Buford, GA
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Guest Service Agent
The Hamilton Alpharetta —Alpharetta, GA
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Guest Service Agent
Courtyard by Marriott Atlanta Norcross/ Peachtree Corners —Norcross, GA
- Full-time
- Background check
- Hotel
- Entry level
- Paid holidays
- Health insurance
Quick Apply
2d
Hotel Front Desk Agent
Hilton Garden Inn Atlanta NE/Gwinnett Sugarloaf —Duluth, GA
- From $16 an hour
- Weekends as needed
- Bilingual
- Background check
- Writing skills
- Paid time off
- Employee discount
Quick Apply
4d
Guest Service Agent
Embassy Suites By Hilton Atlanta Perimeter Center —Atlanta, GA
- $17 an hour
- Part-time
- English
- Hotel
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
Front Desk Agent
ATLANTA NORTH HGI PAYROLL LLC —Alpharetta, GA
- English
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Guest Service Agent
SpringHill Suites Atlanta Perimeter —Atlanta, GA
- Part-time
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Full Time Front Desk Agent
Embassy Suites by Hilton Alpharetta Halcyon —Alpharetta, GA
- $17 - $18 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Fair chance
- Health savings account
- Health insurance
Quick Apply
5d
Front Desk Agent
Hilton Garden Inn Hotel —Alpharetta, GA
- $16 - $19 an hour
- Part-time
- Accounting
- In-person
- Entry level
- Health insurance
- Paid time off
Quick Apply
2d
Front Desk Agent – Full-Time (AM, PM & Overnight Availability Required)
Atlanta Marriott Peachtree Corners —Peachtree Corners, GA
- Overnight shift
- Bilingual
- CPR Certification
- Computer literacy
- Free parking
- Health insurance
Quick Apply
10d
Hotel Front Desk Agent
ALPHARETTA TOWNEPLACE SUITES —Alpharetta, GA
- $17 an hour
- Weekends as needed
- Hotel
- 1 year
- Entry level
- Flexible schedule
Quick Apply
Guest Service Agent
Hilton Garden Inn Buckhead —Atlanta, GA
- $16 - $17 an hour
- Full-time
- English
- Hotel
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
Guest Service Agent
Homewood Suites Atlanta Buckhead —Atlanta, GA
- $15 an hour
- Part-time
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Hotel Front Desk Agent - PT
Doubletree by Hilton Atlanta Perimeter Dunwoody —Atlanta, GA
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
Quick Apply

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guest service agent jobs near suwanee, ga

Guest Service Representative (Front Desk Agent) - WoodSpring Suites

J&P Hospitality Management, LLC -
Buford, GA

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Job Details

Part-time
$15 - $17 an hour

Qualifications

Computer operation
Computer skills

Full Job Description

Job Description
Job Title: Guest Services Representative
Reports to: General Manager
FLSA Status: Non-Exempt
Location: On-Site
Direct Reports: None
Department: Property Operations

JOB SUMMARY:

The Guest Service Representative (GSR) plays a critical role in delivering a safe, clean, and welcoming experience
to every guest. As the first point of contact at the front desk, the GSR is responsible for check-ins, check-outs,
reservations, guest assistance, and ensuring the lobby and front office areas reflect our high standards. This role
also supports overall property operations and may assist with laundry and housekeeping prep as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Greet all guests with a professional, friendly attitude and provide exceptional service throughout their stay.
Complete check-in and check-out procedures accurately, issue keys, and handle payments and guest accounts.
Manage reservations, room assignments, and occupancy records using property management systems.
Answer guest questions, resolve issues, and escalate concerns to the General Manager when appropriate.
Maintain front desk and lobby area cleanliness, restock supplies, and ensure the space is presentable and

secure.

Prepare housekeeping carts, handle laundry, or support cleaning tasks as needed to ensure room readiness.
Monitor the property for safety, cleanliness, and policy compliance and report issues to management.
Perform other job duties as assigned.

QUALIFICATIONS:

High school diploma or equivalent preferred.
Previous customer service or hospitality experience a plus, but not required.
Basic computer skills and ability to learn reservation and payment systems.
Ability to read, write, and communicate clearly in English. Bilingual in Spanish a plus.
Must be at least 18 years of age.
Must be legally authorized to work in the United States without current of future visa sponsorship.

EXPECTATIONS:

Maintain a professional appearance and deliver service in line with company values.
Be punctual, dependable, and available to work scheduled shifts, including evenings, weekends, and holidays,

with flexibility to support additional coverage when needed.

Follow all safety, security, and operational procedures as trained.
Maintain confidentiality of guest information and company data.
Demonstrate adaptability in a fast-paced environment with changing priorities.
Work as part of a team and support shared property goals.

PHYSICAL REQUIREMENTS:

Must be able to use a computer, phone, and other standard office or front desk equipment for extended

periods.

Must be able to stand, walk, and climb stairs for long periods during a shift.
Must be able to bend, stoop, kneel, and use hands to handle, grasp, or move objects.
Must be able to lift/move up to 25 pounds independently and up to 100 pounds with assistance (e.g., laundry

bags, supply boxes.)

Must be able to detect odors such as smoke, gas, or strong cleaning chemicals to help maintain a safe

environment for guests and staff.

May be exposed to cleaning chemicals, odors, dust, and varying indoor or outdoor temperatures.
Must have vision abilities including close, distance, color, peripheral, and depth perception, as well as the ability

to adjust focus.

Must be able to perform the essential job functions with or without reasonable accommodation.

J&P Hospitality/Asset Management is an equal opportunity employer and does not discriminate against otherwise qualified applicants based on race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status.

J&P participates in E-Verify

Quick Apply

Refine Your Search

guest service agent jobs in suwanee, ga

Guest Service Representative (Front Desk Agent) - WoodSpring Suites

Guest Service Agent

Front Desk Agent 7a-3p/3p-11p avail both shifts including weekends

Front Desk Agent

Room Attendant

Hotel Front Desk Agent

Front Desk Agent

Guest Service Agent

Guest Service Agent

Hotel Front Desk Agent

Guest Service Agent

Front Desk Agent

Guest Service Agent

Full Time Front Desk Agent

Front Desk Agent

Front Desk Agent – Full-Time (AM, PM & Overnight Availability Required)

Hotel Front Desk Agent

Guest Service Agent

Guest Service Agent

Hotel Front Desk Agent - PT

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