Top 75 Front desk manager Jobs in Swansea, Ma

Front Office Manager - Renaissance Boston Patriot Place Hotel
Colwen Management Inc —Foxborough, MA
- $67,000 - $70,000 a year
- Weekends as needed
- Mid-level
- Hotel
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Patient Coordinator Regional Float
Plum Dental Group —North Kingstown, RI
- Dental office
- HIPAA
- Travel
- Paid holidays
- Dental insurance
Quick Apply
Front Desk Receptionist
Martins Maintenance, Inc. —East Providence, RI
- $18 - $20 an hour
- Full-time
- Bilingual
- Microsoft Word
- 18 years or older
- Health insurance
- Dental insurance
Quick Apply
Front Desk Supv
Hilton Providence —Providence, RI
- Part-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- Disability insurance
Front Office Supervisor
Omni Hotels & Resorts —Providence, RI
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Quick Apply
Front Office Manager - The Loom Hotel
Coury Hospitality —Warwick, RI
- Full-time
- Inventory management
- Ability to walk for extended periods
- Hotel
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11d
Hotel Manager
Graduate Providence —Providence, RI
- $95,000 - $110,000 a year
- Full-time
- 6 years
- Mid-level
- Hotel
9d
Assistant Front Office Manager
Newport Harbor Island Resort —Newport, RI
- $60,000 a year
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Health insurance
- Dental insurance
11d
Front Office Manager
Hotel Viking Newport —Newport, RI
- Up to $80,000 a year
- Weekends as needed
- Background check
- Pass drug screening
- English
- Health insurance
- Dental insurance
12d
Front Desk Supv
Hilton Garden Inn Providence —Providence, RI
- Part-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
2d
Assistant General Manager - Hotel
Courtyard by Marriott Providence/Lincoln —Lincoln, RI
- Weekends as needed
- Sales
- Mid-level
- Hotel
- Paid holidays
- Health insurance
Quick Apply
13d
Front Desk Associate
Ocean State School Of Gymnastics —Lincoln, RI
- Part-time
- Background check
- Basic math
- Experience working with children
- 401(k)
- Paid time off
Quick Apply
Surgical Coordinator, BMC Health (Surgical Specialties)
Boston Medical Center —Brockton, MA
- $20.67 - $29.09 an hour
- Email
- Surgery
- No experience needed
- English
- Health insurance
- Dental insurance
Administrative Assistant
New Hope, Inc. —Attleboro, MA
- $20.00 - $23.34 an hour
- Part-time
- Bilingual
- Microsoft Excel
- Inventory management
Quick Apply
Front Desk Agent - Providence Marriott Downtown
Providence Marriott Downtown —Providence, RI
- $18 - $19 an hour
- Weekends as needed
- Microsoft Word
- Computer literacy
- Hotel
Quick Apply
Patient Service Representative - 30 hours
Thundermist Health Center —West Warwick, RI
- Part-time
- Dental office
- High school diploma or GED
- In-person
- Dental insurance
Quick Apply
Patient Care Coordinator
AEG Vision —Taunton, MA
- $18 - $23 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Organizational skills
- Health savings account
- Paid holidays
Quick Apply
13d
Office Manager
Southcoast Solution Services Home health —New Bedford, MA
- From $19 an hour
- Temporary
- Bilingual
- Background check
- Microsoft Outlook
- 401(k)
- Flexible schedule
Quick Apply
Pet Parent Coordinator Front Desk
Dogtopia of North Attleboro —North Attleboro, MA
- $15.25 - $16.25 an hour
- Part-time
- Sales
- Computer literacy
- Office
- Disability insurance
- Health insurance
Quick Apply
Member Services Representative
Planet Fitness —Norton, MA
- $0.15 - $0.18 an hour
- Full-time
- 18 years or older
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply

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Front Office Manager - Renaissance Boston Patriot Place Hotel

Colwen Management Inc -
Foxborough, MA

Quick Apply

Job Details

$67,000 - $70,000 a year

Benefits

Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Staff supervision
Employee relationship building
Managing hospitality teams
Desktop applications
Computer skills

Full Job Description

Renaissance Boston Patriot Place Hotel, a Colwen Hotels Property, is seeking an engaging, friendly, and detail-oriented Front Office Manager to join our team. In this role you will be directly responsible for the Front Desk and Night Audit teams, with a focus on guest and associate satisfaction. To be successful in this position you should have passion for delivering a superior service experience and developing our associates.

Colwen Hotels is a hospitality group built on hard work, character and authenticity. We cultivate ideas and empower individuals to bring forward-thinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today and we strive to keep our ideas fresh. We currently have 49 hotels in our portfolio operating across 9 states. With our continued growth and project pipeline, we are able to provide our associates with exciting career advancement growth and opportunities.

General Responsibilities:

Manages day-to-day operations of the department to ensure associates adhere to Colwen Hotels and brand standards and consistently meet and exceed business and guest expectations.
Responsible for recruiting, interviewing, and hiring associates for the Front Office Department.
Develop specific departmental goals and objectives to prioritize, organize, and get work done.
Drive ongoing associate engagement/recognition initiatives.
Establish and maintain open collaborative relationships with direct reports and team members to ensure everyone is treated with dignity and respect.
Manage the ordering and inventory of the Front Office department supplies and uniforms.
Supervise staffing levels to ensure that guest services, operational needs, and financial objectives are met.
Monitor associate performance; provide coaching, mentoring, and developmental plans to improve associates’ capabilities and performance.
Comprehends budgets, operating statements, payroll progress report, and maintain the operating budget.
Ensure all associates adhere to credit and cash handling policies; analyze variances and maintain a close watch to the daily house count.
Demonstrate knowledge of the brand specific service culture and ensure all associates provide excellent service to meet and exceed guest’s expectations.
Greet VIPs and arrange for special services as requested.
Review daily Front Office work and reports generated by Night Audit, and take appropriate actions to ensure any issues or concerns are resolved in a timely manner.
Take a proactive approach when addressing guest issues and lead by example by setting a positive tone for the team.
Coach and support the Front Office to effectively manage occupancy, rates, wages, and controllable expenses.
Identify service issues and trends. Facilitate creative solutions to overcome obstacles and ensure continuous guest satisfaction results.
Ensure compliance with all company policies and procedures along with Federal & State laws and regulations.
Performs other duties, as assigned to meet business needs.

Requirements:

Two year college degree or equivalent Hospitality experience preferred
At least one year Hotel Front Desk supervisory experience
Excellent verbal and written communication skills
Reliable with ability to multi-task and work under pressure
Excellent interpersonal and customer service skills
Strong supervisory and leadership skills
Familiar with common computer software programs
Must be willing to work varied hours including nights, weekends, and holidays

We’ve got you covered: Benefits & Perks

Medical Insurance with Company-Funded HRA
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Wide-Array of Supplemental Insurance Offerings
Paid Time Off Programs
Employee Assistance Program
401K Plan – Traditional & Roth Options with Employer Match
Hotel Discount Travel Program for Associates & Family
Exclusive Associate Discounts – Travel, Entertainment, & Retail
Training and Development Programs
Career Advancement Opportunities

Compensation

Salary Range: $67,000 - $70,000

Colwen Hotels is an equal opportunity employer. EEO M/F/D/V

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

front desk manager jobs in swansea, ma

Front Office Manager - Renaissance Boston Patriot Place Hotel

Patient Coordinator Regional Float

Front Desk Receptionist

Front Desk Supv

Front Office Supervisor

Front Office Manager - The Loom Hotel

Hotel Manager

Assistant Front Office Manager

Front Office Manager

Front Desk Supv

Assistant General Manager - Hotel

Front Desk Associate

Surgical Coordinator, BMC Health (Surgical Specialties)

Administrative Assistant

Front Desk Agent - Providence Marriott Downtown

Patient Service Representative - 30 hours

Patient Care Coordinator

Office Manager

Pet Parent Coordinator Front Desk

Member Services Representative

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