Top 1606 Customer service supervisor Jobs in Swissvale Pa

Front End Supervisor - Starting Wage $21.25
East End Food Cooperative Inc. —Pittsburgh, PA
- From $21.25 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Computer literacy
Quick Apply
Retail Customer Service Lead
PetSmart —Pittsburgh, PA
- Weekends as needed
- 18 years or older
- Merchandising
- Mid-level
- Health insurance
- Tuition reimbursement
Customer Service Representative
Pennsylvania One Call System Inc —West Mifflin, PA
- $20.88 an hour
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Free parking
- Paid training
Quick Apply
Supervisor, Scheduling Services Contact Center
UPMC —Pittsburgh, PA
- $27.89 - $48.21 an hour
- Weekends as needed
- Hybrid work
- Mid-level
- Microsoft Office
- High school diploma or GED
3d
Call Center Representative - Roadside Assistance
AAA East Central —Pittsburgh, PA
- $18.85 - $20.74 an hour
- Remote
- Microsoft Outlook
- High school diploma or GED
- Typing
- Paid parental leave
- Health insurance
10d
Team Lead, Inbound Patient Account Services - Monroeville, PA (Hybrid)
CVS Health —Monroeville, PA
- $18.50 - $35.29 an hour
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Call Center Supervisor
AAA East Central —Pittsburgh, PA
- Writing skills
- Mid-level
- Computer skills
- Paid parental leave
- Health insurance
SR CUSTOMER SERVICE REP - CHESWICK, PA
Packaging Corporation of America —Cheswick, PA
- $60,000 - $75,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Paid holidays
(USA) Member Team Lead
Sam's Club —Monroeville, PA
- $22 - $30 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Supervisor of Customer Support - M-F 8:30-5
Zoll Medical Corporation —Pittsburgh, PA
- $67,000 - $77,000 a year
- Monday to Friday
- Mid-level
- High school diploma or GED
- Travel
11d
Executive Team Leader Specialty Sales (Assistant Manager of Merchandising & Sales) Pittsburgh, PA
Target —Pittsburgh, PA
- $64,000 - $128,000 a year
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
- Paid holidays
- Disability insurance
Customer Success Manager
Ceeva —Pittsburgh, PA
- $80,000 - $90,000 a year
- Full-time
- Mid-level
- 3 years
- Driver's License
- Profit sharing
- Health insurance
Quick Apply
Senior Client Service Manager - National
Highmark Inc. —Pittsburgh, PA
- Full-time
- Hybrid work
- No experience needed
- Mid-level
- Office
9d
Manager, Customer Success
Industrial Scientific —Pittsburgh, PA
- $106,000 - $177,000 a year
- 5 years
- Bachelor's degree
- Experience equivalent to degree accepted
Client Success Manager (Client Management III) - REMOTE
Net Health —Pittsburgh, PA
- $80,039 a year
- Remote
- 5 years
- Mid-level
- Bachelor's degree
- Health insurance
Quick Apply
Client Success Manager (Client Management II) - REMOTE
Net Health —Pittsburgh, PA
- $83,000 a year
- Remote
- Mid-level
- 3 years
- Bachelor's degree
- Health insurance
Quick Apply
3d
Patient Access Team Lead/Emergency Department - Forbes Hospital - Full-time (Rotating Shifts)
Allegheny Health Network —Monroeville, PA
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
6d
Patient Access Team Lead - North Fayette HWP - Full-Time
Allegheny Health Network —Pittsburgh, PA
- Full-time
- Hybrid work
- Management
- Hospital
- Mid-level
Supervisor, EVS - Daylight
UPMC —Pittsburgh, PA
- $21.14 - $35.13 an hour
- Full-time
- Hospital
- Computer literacy
- Mid-level
Manager, Document and Service Operations
GBU Life —Pittsburgh, PA
- $65,000 - $75,000 a year
- Full-time
- Office
- 3 years
- Analysis skills
- AD&D insurance
- Disability insurance
6d

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Front End Supervisor - Starting Wage $21.25

East End Food Cooperative Inc. -
Pittsburgh, PA

Quick Apply

Job Details

Full-time
From $21.25 an hour

Qualifications

Microsoft Word
Retail sales transactions
Retail customer service procedures
Customer communication
Staff supervision
Microsoft Excel
Serving clients
Managing retail teams
Computer literacy
Workplace dispute resolution
Cash register operations
Technical troubleshooting support
POS systems
Retail management

Full Job Description

Description:

Purpose

To ensure prompt, friendly, courteous customer service and smooth, consistent, store-wide operations during designated shifts by providing supervision and direction to EEFC employees on duty.

Responsibilities

I. General

Follow the Core Values as defined by EEFC’s Core Value statement.
Provide exemplary customer service to both customers and staff.
Accurately communicate what the Co-op is and the process for becoming a member.
Familiarity with store layout, products, and services.
Familiarity and understanding of emergency procedures.
Stay up to date with current storewide and departmental communications, policies, notices, and logs.
Abide by Co-op policies as delineated in the Employee Handbook.
Willingness and ability to learn to meet the changing needs and requirements of the job.

II. Supervisory

Perform floor monitoring duties as directed by managers.
Oversee department staff members and direct as needed.
Assist the manager with training and evaluating.
Maintain confidentiality.
Troubleshoot equipment breakdowns using established departmental procedures.
Model a superior and professional work ethic by following/upholding policies consistently as outlined in the Employee Handbook and the Supervisor’s Code of Conduct.
Make judgment calls as necessary to assure the welfare of customers, the staff and the store.
Share customer feedback with appropriate department managers.
Perform other tasks as assigned by the departmental manager.

III. Departmental - Customer Service and Cashiering

Monitor store to ensure customers are receiving assistance where needed.
Answer customer questions and complaints or refer to appropriate staff.
Issue refunds to customers for returned items and properly dispose of returns.
Thorough understanding of cashier job description and position. Fill in as a cashier as schedule requires.
Thorough understanding of customer service representative job description and position. Fill in as a customer service representative as schedule requires.

IV. Departmental – Store Appearance

Front and face or stock "hot spots" during shift as needed.
Clean up spills. Keep store in clean, orderly condition during shift.
Condition displays and assist with merchandising in all departments.
Assure that sidewalks, parking lot ramp, and aisles of store are clear of seasonal/waste/hazardous clutter and debris.

V. Departmental – Store Security

Organize and oversee the storewide floor monitoring process.
Perform hourly floor walks to ensure the safety of the business.
Maintain awareness of total floor staffing and assign tasks where required.
Take responsibility for customer and staff emergencies and injuries, and conduct incident reporting according to procedure.
Take responsibility for shoplifters, disorderly customers, or other disruptive activities with appropriate action as outlined in policy or by management.
Operate, capture, record, and transfer information for the store security system.
Properly document incident reports, emergencies, discrepancies, irregularities, and other issues as needed.

Requirements:

Required Skills and Qualifications:

Must enjoy interacting with and serving the public.
Must have a friendly and outgoing personality and a positive attitude.
Retail or other experience serving the public.
Ability to handle multiple demands and stay calm.
Professional appearance and behavior.
Accuracy and attention to detail.
Ability to handle multiple demands and stay calm.
The ability to learn the computer Point of Sale system on the register.
The ability to be reliable for regular scheduled shift work.
Willingness to work weekends and holidays.
Excellent communication skills.
Organized and methodical in action.
Excellent trouble shooting skills. Logical problem solving skills.
Conflict resolution skills.
Ability to successfully master the varied and numerous tasks of the Cashier and Customer Service Representative positions.
Familiarity with natural foods and co-op's information resources.
At least 2 years customer service experience.
Demonstrated leadership potential, including the ability to take lead responsibility for the store while working.
Basic proficiency in Microsoft Word, Excel, Access and internet research skills.
General mobility requirements include the ability to: stand or sit for several hours at a time; lift up to 25 lbs.; twist, turn, squat, and bend; do repetitive motions; visually read fine print; visually read a computer screen for long periods of time.

Desired Skills and Qualifications:

At least 5 years customer service experience.
At least 2 years managerial experience.
Previous cash handling experience.
Conflict resolution training and certification.

PI285912286

Quick Apply

Refine Your Search

customer service supervisor jobs in swissvale pa

Front End Supervisor - Starting Wage $21.25

Retail Customer Service Lead

Customer Service Representative

Supervisor, Scheduling Services Contact Center

Call Center Representative - Roadside Assistance

Team Lead, Inbound Patient Account Services - Monroeville, PA (Hybrid)

Call Center Supervisor

SR CUSTOMER SERVICE REP - CHESWICK, PA

(USA) Member Team Lead

Supervisor of Customer Support - M-F 8:30-5

Executive Team Leader Specialty Sales (Assistant Manager of Merchandising & Sales) Pittsburgh, PA

Customer Success Manager

Senior Client Service Manager - National

Manager, Customer Success

Client Success Manager (Client Management III) - REMOTE

Client Success Manager (Client Management II) - REMOTE

Patient Access Team Lead/Emergency Department - Forbes Hospital - Full-time (Rotating Shifts)

Patient Access Team Lead - North Fayette HWP - Full-Time

Supervisor, EVS - Daylight

Manager, Document and Service Operations

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