Top 90 Network support Jobs in Syracuse, Ny

IT Support Specialist
Rapid Response Monitoring —Syracuse, NY
- $70,000 - $100,000 a year
- Full-time
- Computer science
- Mid-level
- Residential
- Wellness program
- Health insurance
Quick Apply
Business Intelligence Developer/Report Developer
Trinity Health —Syracuse, NY
- $30.00 - $36.60 an hour
- Full-time
- Microsoft Excel
- Microsoft Access
- Writing skills
Clinical Applications Support Administrator
Nascentia Health —Syracuse, NY
- $22.86 - $28.57 an hour
- Full-time
- Background check
- Computer science
- Pass drug screening
- Health savings account
- Paid holidays
4d
Network Operations Center (NOC) Analyst - Syracuse, NY
Usherwood Office Technology —Syracuse, NY
- $22 - $27 an hour
- Computer science
- Computer Science
- Office
- Disability insurance
- Health insurance
Local Area Network Technician
Baldwinsville Central School District —Baldwinsville, NY
- $60,000 - $65,000 a year
- Computer Science
- Writing skills
- System design
13d
IT Technology Support Analyst - Onondaga Community College
Onondaga Community College —Syracuse, NY
- $44,000 - $55,000 a year
- Full-time
- Research
- Mid-level
- 3 years
- Dental insurance
- Vision insurance
IT Field Technician
Darkhorse Tech —Syracuse, NY
- $48,000 - $55,000 a year
- Full-time
- Hybrid work
- Computer science
- Dental office
- Computer Science
Quick Apply
2d
IT Helpdesk Technician
HIDDEN LEVEL INC —Syracuse, NY
- $23 - $28 an hour
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- Paid parental leave
- Disability insurance
Quick Apply
5d
Level 3 Help Desk Technician
Infinit Technology Solutions —East Syracuse, NY
- $60,000 - $70,000 a year
- Full-time
- Azure
- System design
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Military Service - U.S. Air National Guard, Cable and Antenna Defense Operations
Military Service - U.S. Air National Guard Recruiting —New York State
- From $49,838.78 a year
- Full-time
- Military
- High school diploma or GED
- Driver's License
10d
Systems Application Associate
CXtec Inc. —Syracuse, NY
- $32.28 - $39.74 an hour
- Full-time
- Background check
- Computer Science
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
IT Field Service Support
SDQ LLC —Syracuse, NY
- $24 - $26 an hour
- Weekends as needed
- Azure
- English
- Mid-level
Quick Apply
4d
SYSTEMS ANALYST
Oneida Health —Oneida, NY
- $21 - $30 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
IT Support & Business Solutions Specialist
ECHELON SUPPLY AND SERVICE —Liverpool, NY
- $65,000 - $72,000 a year
- Full-time
- Microsoft Excel
- Writing skills
- English
Quick Apply
Senior Network Engineer
Crouse Hospital —Syracuse, NY
- $80,000 a year
- Full-time
- Computer Science
- Hospital
- AWS
- Health insurance
- Dental insurance
Service Engineering Technical Support Specialist
Carrier —East Syracuse, NY
- $64,500 - $129,500 a year
- Full-time
- Mid-level
- Continuous improvement
- Associate's degree
- Wellness program
- Paid jury duty
3d
IT Service Desk Tier 2 (Hybrid)
U.S. Urology Partners —Syracuse, NY
- $15 - $22 an hour
- Full-time
- Surgery
- Mid-level
- Office
- Health savings account
- Health insurance
IT Infrastructure Engineer
CAR-FRESHNER Corporation —Syracuse, NY
- $90,000 - $130,000 a year
- On call
- 5 years
- Office
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Administrator, Desktop Systems
Le Moyne College —Syracuse, NY
- $25.50 - $27.00 an hour
- Full-time
- Google Workspace
- Inventory management
- Mid-level
- Health savings account
- AD&D insurance
Database Administrator (HYBRID)
Equitable —Syracuse, NY
- $100,000 - $115,000 a year
- Email
- Hybrid work
- Azure
- Writing skills
- Mid-level
- Health insurance
- Dental insurance

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network support jobs near syracuse, ny

IT Support Specialist

Rapid Response Monitoring -
Syracuse, NY

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Job Details

Full-time
$70,000 - $100,000 a year

Benefits

Wellness program
Health insurance
Dental insurance
401(k)
Vision insurance
Opportunities for advancement

Qualifications

Computer science
Mid-level

Full Job Description

Location

This position is 100% in-office and reports to our facility on site in Syracuse, NY (Must be local or willing to relocate at your own expense).

Job Summary

Rapid Response Monitoring is seeking a service-oriented IT Support Specialist to serve as part of 24x7 team maintaining 99.999% network and system uptime. Rapid Response Monitoring is a company driven by our tireless desire to protect lives and property by creating and leveraging the most cutting-edge technology possible. Supported by teams of experts in their respective fields, we provide best in class monitoring services for some of the biggest names in electronic and digital security, aging in place, and fire protection services.

As an IT Support Specialist, you will provide technical assistance to the team members of Rapid Response with their hardware and software support requests. We are looking for an individual who can use their analytical and problem-solving skills while providing exceptional internal and external customer service.

Salary Range

$70,000 - $100,000 per year, based on experience

Hours
Various (3:00pm-11:00pm; 11:00pm-7:00am Eastern Time)

Schedule
Sat-Wed OR Wed-Sun

Responsibilities

Function as the first-level contact for all Information Technology Help Desk issues received via Rapid Response’s Ticket System
Troubleshoot IT-related issues using best practices, internal tools, standard troubleshooting techniques, and external resources
Log all support requests in the ticket system and document all actions to include all follow up conversations, troubleshooting steps, and resolution
Upon escalation, work with Tier 2 support to learn further troubleshooting and resolution techniques
Recommend modifications to IT Support procedures to enhance the service provided by the department
Remain highly organized and detail oriented
Maintain a sense of urgency when completing tasks

Basic Qualifications

Minimum of two (2) year IT, Computer Science, Information Science, or related degree or equivalent Military Service
Ability to work in multiple systems concurrently while providing support services
Proficient computer skills (i.e., Word, Excel, Ticket Systems, Web Applications)
Many of our positions require an extra level of screening to obtain Department of Defense security clearance
Rapid Response prides itself in being a drug-free workplace

Preferred Qualifications

Experience in the alarm industry, including panel setup, configuration, and signal management
Bachelor's degree in IT, Computer Science, Information Science, or a related field of study
Familiarity with PowerShell for automation and system management
Experience navigating and managing Linux servers
CompTIA A+ certification or equivalent foundational IT knowledge
Knowledge of Microsoft Active Directory and domain-joined infrastructure
Experience working with Microsoft Office 365 administration and support

What awaits you at Rapid Response

Medical, Dental, Vision, and 401k
Paid Vacation and Sick Time
Wellness Program + Wellness DAYS OFF
Internal advancement opportunities
The opportunity to make an impact on communities across the country every day

About Rapid Response

Rapid Response Monitoring is a national leader in the monitoring of alarms and security systems. Designated as an Essential Business by the Department of Homeland Security, we are dedicated to protecting life and property. Founded and headquartered in Syracuse since 1992, with offices in California and Nevada. Our growing organization serves as a critical response center focused on protecting life, residences, and businesses. Whether it’s a kitchen fire, an intruder at a business, a family member experiencing a medical emergency, or preventative non-emergency customer service conversations, our heroes are here to serve every day - 24/7, 365 days a year. Supported by teams of experts in their respective fields, our highly trained specialists are the monitoring backbone for thousands of alarm companies across the country. If you are in search of a unique, rewarding career opportunity in an industry like no other, join #TeamRapid!

Located in Franklin Square, Rapid Response prides itself as a newly remodeled state-of-the-art facility containing ultra-modern technology. From touch-free entrances and continual sanitization to iPad break rooms and comfortable lounge areas, our employees enjoy a pristine and contemporary work environment.

Additional Information

Rapid Response offers a competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, view our website at https://www.rrms.com/careers/. Rapid Response is an Equal Opportunity Employer.

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Refine Your Search

network support jobs in syracuse, ny

IT Support Specialist

Business Intelligence Developer/Report Developer

Clinical Applications Support Administrator

Network Operations Center (NOC) Analyst - Syracuse, NY

Local Area Network Technician

IT Technology Support Analyst - Onondaga Community College

IT Field Technician

IT Helpdesk Technician

Level 3 Help Desk Technician

Military Service - U.S. Air National Guard, Cable and Antenna Defense Operations

Systems Application Associate

IT Field Service Support

SYSTEMS ANALYST

IT Support & Business Solutions Specialist

Senior Network Engineer

Service Engineering Technical Support Specialist

IT Service Desk Tier 2 (Hybrid)

IT Infrastructure Engineer

Administrator, Desktop Systems

Database Administrator (HYBRID)

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