Top 187 Client services specialist Jobs in Syracuse, Ny

Administrative and Customer Support Specialist
HealtheConnections —Syracuse, NY
- $48,000 - $62,500 a year
- Hybrid work
- Analysis skills
- Continuous improvement
- Senior level
- Health insurance
- 401(k) matching
Quick Apply
IT Support Specialist
Express IT Solutions —Fayetteville, NY
- $22 - $25 an hour
- Urgently hiring
- Google Workspace
- Mid-level
- Residential
- Health savings account
- Paid holidays
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9d
Licensed Mental Health Clinician - Outpatient Program
Helio Health —Syracuse, NY
- $30 - $35 an hour
- Full-time
- LMFT
- Licensed Clinical Social Worker
- Mid-level
- Paid holidays
- Disability insurance
Operations DocumentProcessor/ScannerOperator
Smart Data Solutions LLC —East Syracuse, NY
- $16 an hour
- Full-time
- Computer literacy
- Office
- Quality control
- Paid holidays
- Disability insurance
Quick Apply
4d
Leasing + Marketing Specialist
The United Group of Companies, Inc. —Syracuse, NY
- $25 - $28 an hour
- Urgently hiring
- Mid-level
- Residential
- Bachelor's degree
- Health savings account
- Paid holidays
Quick Apply
Medical Lead Opportunity at Quarryside Animal Hospital
Quarryside —Jamesville, NY
- $140,000 - $160,000 a year
- Full-time
- Microsoft Outlook
- Internal Medicine
- Senior level
- Paid parental leave
- Disability insurance
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Safety Specialist
O'Connell Electric Company —North Syracuse, NY
- $66,500 - $85,000 a year
- Weekends as needed
- Clean driving record
- Construction site
- Computer literacy
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Recreation Therapist
Loretto —Syracuse, NY
- $24 - $32 an hour
- Weekends as needed
- HIPAA
- Mid-level
- Driver's License
- Free parking
- Disability insurance
10d
Prevention Specialist
ACR HEALTH —Syracuse, NY
- $21.50 - $22.50 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
5d
Forensic Care Coordinator
Helio Health —Syracuse, NY
- $52,000 a year
- Full-time
- Bilingual
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Patient Access Representative
Liberty Resources —Fulton, NY
- $21 - $23 an hour
- Full-time
- High school diploma or GED
- Clinic
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
7d
Skill Building Specialist
Liberty Resources —Fulton, NY
- $50,000 - $55,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Clinic
- Health insurance
- Dental insurance
Quick Apply
7d
Legal Billing Appeals Specialist
C.R. Fletcher Associates —Syracuse, NY
- $50,000 - $60,000 a year
- Full-time
- Mid-level
- Analysis skills
- Organizational skills
Quick Apply
Cleaning Technician / Housekeeping
Home Sweet Home —East Syracuse, NY
- $18 - $23 an hour
- Full-time
- Background check
- No experience needed
- Driver's License
- Paid training
- Paid time off
Quick Apply
Cleaning Technician / Housekeeping
Home Sweet Home —Chittenango, NY
- $18 - $23 an hour
- Full-time
- Background check
- No experience needed
- Driver's License
- Paid training
- Paid time off
Quick Apply
Targeted Case Manager
Liberty Resources —Syracuse, NY
- $50,000 - $55,000 a year
- Full-time
- Mid-level
- Clinic
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Nurse Practitioner - PRN
Premise Health —Liverpool, NY
- $56.80 - $71.00 an hour
- Part-time
- Nursing
- RN License
- Certified Nurse Practitioner
- Wellness program
- Paid time off
Targeted Case Manager
Liberty Resources —Fulton, NY
- $50,000 - $55,000 a year
- Full-time
- Mid-level
- Clinic
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
3d
Bilingual Multi-Location Customer Service Specialist (Spanish)
Sherwin-Williams —Liverpool, NY
- $20.45 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
- Paid parental leave
- Disability insurance
10d
Construction Safety Manager
Actalent —Clay, NY
- $52.00 - $64.90 an hour
- Temporary
- Construction site
- Continuous improvement
- Mentoring
- Commuter assistance
- Health savings account
Quick Apply
2d

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client services specialist jobs near syracuse, ny

Administrative and Customer Support Specialist

HealtheConnections -
Syracuse, NY

Quick Apply

Job Details

$48,000 - $62,500 a year

Benefits

Health insurance
401(k) matching

Qualifications

Technical Proficiency

Full Job Description

Who: HealtheConnections, a respected national leader in providing health information exchange (HIE) services for 26 counties of NYS.

What: Hiring an experienced, customer-focused professional to provide advanced support and operational leadership through troubleshooting, workflow oversight, training support, special project execution, and more across HealtheConnections' technology services.

About the Job: In this role, you will use your experience and critical thinking skills to work closely with customers to understand their needs, provide guidance on our systems and services, manage important processes, and serve as a trusted resource.

This team supports one of the largest and most multi-faceted health information exchanges in the country and serves as a key resource for both customers and internal teams. Administrative and Customer Support Specialists have varied responsibilities. You will work closely with customers and team members to ensure a high-quality customer experience while supporting onboarding, compliance, customer service operations, and continuous improvement initiatives.

Primary Responsibilities:

Serve as a primary point of contact for customer inquiries, service requests, and support issues, delivering an exceptional customer experience through phone, email, and tickets
Be a subject matter expert for Customer Services processes and how HealtheConnections' services work.
Troubleshoot and resolve complex customer issues while ensuring timely follow-up and resolution.
Support the categorization, triage, escalation, and management of customer support tickets using our CRM and other business systems
Maintain accurate customer records, user accounts, and system documentation.
Support customer onboarding, credentialing, compliance, and customer experience initiatives.

Experience Needed:

Please send us a cover letter with your application.

5+ years of customer service, customer support, client services, or related experience.
Experience with CRM, ticketing, or customer support platforms.
Excellent written and verbal communication skills.
Strong analytical and problem-solving abilities.
Strong technical aptitude and ability to quickly learn new applications and systems.
Ability to work under pressure, meet deadlines, and ensure accuracy.
Proven ability to follow established procedures.
Experience working independently and collaboratively within a team environment.
Experience in healthcare, health information exchange, health IT, medical administration, or a technical support environment is a strong plus.
Associate's or higher degree in Business, Communications, Healthcare Administration, Information Technology, or equivalent experience strongly preferred

Not sure you meet all qualifications? Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

You're a great fit for us if you're good at…

Methodical, detail-oriented tasks
Being flexible and adaptable to shifting priorities
Following procedures carefully
Helping someone get to the root of a problem

We're a great fit for you if you're looking for…

A high-performance, high-energy, collaborative environment. One of the best things about working here is our team. They're smart, supportive, passionate, and among the best in the business.

A dynamic industry. Health information exchange has exciting opportunities on the horizon as the healthcare industry evolves, both within NYS and on the national stage.

Strong benefits. We cover the cost of medical insurance for employees along with a full suite of benefits, including 401k matching, generous vacation/holiday time, unlimited sick time, flexibility in work hours and hybrid/remote work, and more.

Work that makes a difference in your community. We're proud to make an impact on the daily lives of health professionals and support improved health outcomes for individuals right here in New York State.

We like to say that we're "casually competent" – we're not pretentious, but we know our stuff. Our people are talented, our culture is vibrant, and our work is at the top of its class. Even better, our customers genuinely like working with us, and we've seen firsthand how what we do has made a positive impact on our community.

$48,000-$62,500 is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but not limited to, the prevailing minimum wage for the location, relevant education, qualifications, certifications, experience, skills, and seniority.

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Refine Your Search

client services specialist jobs in syracuse, ny

Administrative and Customer Support Specialist

IT Support Specialist

Licensed Mental Health Clinician - Outpatient Program

Operations DocumentProcessor/ScannerOperator

Leasing + Marketing Specialist

Medical Lead Opportunity at Quarryside Animal Hospital

Safety Specialist

Recreation Therapist

Prevention Specialist

Forensic Care Coordinator

Patient Access Representative

Skill Building Specialist

Legal Billing Appeals Specialist

Cleaning Technician / Housekeeping

Cleaning Technician / Housekeeping

Targeted Case Manager

Nurse Practitioner - PRN

Targeted Case Manager

Bilingual Multi-Location Customer Service Specialist (Spanish)

Construction Safety Manager

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