Top 105 Service desk Jobs in Syracuse, Ny

IT Support Coordinator
Nascentia Health —Syracuse, NY
- $22.86 - $28.57 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Health savings account
- Paid holidays
Guest Services Representative
Towneplace Suites Liverpool/Clay —Liverpool, NY
- From $16.50 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Help Desk Analyst
SUNY Upstate Medical University —Syracuse, NY
- Full-time
- Mid-level
- Windows
- Associate's degree
Help Desk Specialist 1
Community Financial System, Inc. —Syracuse, NY
- $21.75 - $30.50 an hour
- Full-time
- 18 years or older
- Computer science
- Computer Science
- Paid holidays
- Health insurance
Computer Consultant II
Syracuse University —Syracuse, NY
- $62,500 - $63,000 a year
- Online Application
- Hybrid work
- Word processing
- Mid-level
- Windows
9d
IT Support Specialist - Syracuse, NY
SGI Global, LLC —Syracuse, NY
- $50,000 - $70,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
Quick Apply
Tier 1 Managed IT Technician
Usherwood Office Technology —Syracuse, NY
- $21 - $25 an hour
- Computer science
- Computer Science
- Research
Administrative & Operations Coordinator
Emerald Equipment Systems —Liverpool, NY
- $36 - $41 an hour
- Full-time
- Background check
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
18h
Assistant Director of Technology Support Services - Onondaga Community College
Onondaga Community College —Syracuse, NY
- $64,420 - $80,526 a year
- Full-time
- Spanish
- Inventory management
- 5 years
- Dental insurance
- Vision insurance
14d
Member Services Representative
Nascentia Health —Syracuse, NY
- $19.96 - $24.96 an hour
- Full-time
- Background check
- Pass drug screening
- Home Health
- Health savings account
- Paid holidays
20h
Technical Support Specialist
American Food & Vending —Liverpool, NY
- $23 - $25 an hour
- On call
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
18h
Patient Service Representative
OrthoNY —East Syracuse, NY
- $16.10 - $25.10 an hour
- Full-time
- High school diploma or GED
- Computer skills
- Medical terminology
Quick Apply
2d
Scheduling Coordinator
Basic Home Infusion —Syracuse, NY
- $26 - $30 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
8d
Customer Service Representative
SYR events —Syracuse, NY
- $800 - $1,200 a week
- Full-time
- Bilingual
- Computer literacy
- Office
Quick Apply
5d
Scheduling Coordinator
BHI, LLC —Syracuse, NY
- $26 - $30 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Inventory management
Quick Apply
Manager of IS Support
Hematology Oncology Associates of CNY —Syracuse, NY
- $39 - $57 an hour
- Full-time
- Mid-level
- Office
- Windows
- Free parking
- Paid holidays
7d
Patient Service Representative
SUNY Upstate Medical University —Syracuse, NY
- $18.75 - $28.40 an hour
- Full-time
- HIPAA
- Mid-level
- Administrative experience
- Paid holidays
- Health insurance
Front Desk Agents Full Time @Marriott Downtown
Marriott Syracuse Downtown —Syracuse, NY
- $18.54 an hour
- Weekends as needed
- Hotel
- Computer skills
- Negotiation
- Free parking
- Health insurance
Quick Apply
Patient Service Representative
Syracuse Orthopedic Specialists —Syracuse, NY
- $16.00 - $25.10 an hour
- Full-time
- High school diploma or GED
- Computer skills
- Medical terminology
Quick Apply
IT Administrator
Comfort Windows —Syracuse, NY
- $22 - $27 an hour
- Full-time
- Computer literacy
- Windows
- Data entry
Quick Apply

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IT Support Coordinator

Nascentia Health -
Syracuse, NY

Apply Now

Job Details

Full-time
$22.86 - $28.57 an hour

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
On-site gym
Dental insurance
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Mid-level
2 years
Communication skills

Full Job Description

Full-Time Onsite Role | Monday–Friday, 8:00 AM–4:30 PM

The IT Support Coordinator provides operational and coordination support for the information technology department and serves as a liaison between staff, vendors, technical teams, and end users. This role is responsible for assisting with day-to-day departmental operations, managing organizational and logistical tasks, supporting communication and coordination efforts, and helping ensure requests and initiatives move forward efficiently.

The ideal candidate is highly organized, adaptable, proactive, customer-service oriented, and comfortable handling a wide variety of responsibilities ranging from daily operations support to light technical assistance. This individual must be willing to support department initiatives, assist wherever needed, and support end users in a fast-paced environment.

Key Responsibilities

Provide day-to-day operational support for departmental activities and initiatives
Help facilitate communication, initial triage, issue tracking, and follow-up between users and technical staff
Facilitate vendor management procedures and update vendor management systems.
Support onboarding and offboarding activities including scheduling, equipment coordination, and documentation
Maintain and track departmental inventory including equipment, supplies, licenses, and related assets
Engage in vendor communications, service requests, purchasing activities, renewals, and deliveries
Assist with educational sessions, training programs, and staff communications
Help maintain departmental documentation, procedures, records, and operational materials
Perform light technical or operational tasks as assigned, including basic troubleshooting, equipment setup, account coordination, or assisting users with routine requests
Support departmental workflow management and assist in ensuring timely completion of operational tasks
Adapt to changing departmental needs and provide support wherever necessary to help the team operate effectively
Perform other duties as assigned

Qualifications

Associate’s degree or equivalent professional experience preferred
2+ years of administrative, operations, customer service, office management, or related experience preferred
Strong organizational, multitasking, and problem-solving abilities
Excellent interpersonal and communication skills
Strong customer service mindset with the ability to work effectively with individuals at all levels of the organization
Ability to manage multiple priorities in a fast-paced environment
Comfortable learning and assisting with basic operational or technical tasks
Proficiency with Microsoft Office Suite and standard business applications
Ability to maintain confidentiality and professionalism

Preferred Qualifications

Experience supporting operational or technical teams
Experience with scheduling, vendor coordination, inventory management, or training coordination
Familiarity with help desk environments, ticketing systems, or departmental operations
Experience working in healthcare or regulated environments preferred

Physical Requirements:

Ability to sit or stand at a desk 90% of the day. Frequent sitting, standing, walking.
Visual/hearing ability sufficient to comprehend written or verbal communication.
Ability to express oneself verbally and in writing.
Must be able to engage in real-time phone communication with clients, caregivers, and providers as a core job function.
Extended periods of computer use.
Ability to lift and move objects up to 40 pounds.
Bloodborne Pathogens Exposure Category III - Employee who rarely has contact with blood and body fluids

Compensation & Benefits

Competitive Salary [This position is an H08 non-exempt position with a min-max rate of: $22.86- $28.57/hour] with:

Retention Bonuses
Internal Mentoring Program
401K with generous Employer match
On-Site Gym (free for all employees)
Medical, Dental, Vision plans
Tuition Reimbursement
Partially funded HSA
Employee Recognition Platform
Paid Time Off, Holidays, Sick and Extended Sick Leave
Short/Long term Disability
Employee Assistance Program (EAP)
Much More!

________________________________________________
About Nascentia Health:

Nascentia Health is leading the way in home care, post acute care and long-term community health. A healthcare system without walls, Nascentia is an innovator in the concept of healthcare, truly focused on the patient as a whole. By serving people in their homes, Nascentia Health is able to provide true holistic care. We can address immediate needs, help support positive long term medical and lifestyle choices that provide for better outcomes, leverage cutting edge in-home care technologies, and help avoid unnecessary visits to busy healthcare facilities.

Our employees are our greatest asset. They work hard every day to make our system amazing and are dedicated to our mission of being the premier home and community-based care system for the regions we serve. We want everyone to love what they do, be excited about coming to work, and take pride in being part of our team.

________________________________________________

Nascentia Health is an Equal Opportunity Employer (EOE)

Employment is contingent upon negative results of a pre-hire drug screen and background check clearance.

INDHP

Apply Now

Refine Your Search

service desk jobs in syracuse, ny

IT Support Coordinator

Guest Services Representative

Help Desk Analyst

Help Desk Specialist 1

Computer Consultant II

IT Support Specialist - Syracuse, NY

Tier 1 Managed IT Technician

Administrative & Operations Coordinator

Assistant Director of Technology Support Services - Onondaga Community College

Member Services Representative

Technical Support Specialist

Patient Service Representative

Scheduling Coordinator

Customer Service Representative

Scheduling Coordinator

Manager of IS Support

Patient Service Representative

Front Desk Agents Full Time @Marriott Downtown

Patient Service Representative

IT Administrator

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