Top 124 Support analyst Jobs in Syracuse Ny

Business Data Analyst
PDS —East Syracuse, NY
- $21.50 an hour
- Monday to Friday
- Analysis skills
- Military encouraged
- Fair chance
- Commuter assistance
- Paid holidays
Quick Apply
Litigation Support Analyst
Harris Beach Murtha —Syracuse, NY
- $28.85 - $38.47 an hour
- Nights as needed
- Hybrid work
- Mid-level
- SQL
- Analysis skills
Business System Analyst
Oneida Health —Canastota, NY
- $32.00 - $41.60 an hour
- Full-time
- Research
- Mid-level
- Analysis skills
Decision Support Systems Analyst
SUNY Upstate Medical University —Syracuse, NY
- Weekends as needed
- Computer Science
- Mid-level
- 3 years
Clinical Data Quality Analyst
HealtheConnections —Syracuse, NY
- $60,000 - $72,000 a year
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Health insurance
- 401(k) matching
Quick Apply
Quality Analyst
Lockheed Martin Corporation —Liverpool, NY
- $60,600 - $120,750 a year
- Full-time
- Mid-level
- Manufacturing
- Communication skills
- Paid jury duty
- Paid holidays
Quality Analyst, Relief
Anheuser-Busch —Baldwinsville, NY
- $35.12 an hour
- Part-time
- Microsoft Word
- Mid-level
- Bachelor's degree
R204137 Finance Analyst - Syracuse
Sysco —Syracuse, NY
- $58,200 - $87,400 a year
- Full-time
- Office
- Finance
- Analysis skills
Quick Apply
Logistics Management Analyst
Lockheed Martin Corporation —Liverpool, NY
- $54,200 - $107,985 a year
- Full-time
- Microsoft Outlook
- Mid-level
- 3 years
- Paid jury duty
- Paid holidays
Program Finance Analyst
Lockheed Martin Corporation —Liverpool, NY
- $60,600 - $120,750 a year
- Full-time
- Microsoft Excel
- Mid-level
- Analysis skills
- Paid jury duty
- Paid holidays
Operational Analyst - Information Technology
Solvay Bank —Syracuse, NY
- $23 - $27 an hour
- Computer literacy
- Writing skills
- Ability to climb stairs
- Health insurance
- Dental insurance
Quick Apply
9h
Programmer Analyst
Le Moyne College —Syracuse, NY
- $70,000 - $75,000 a year
- Full-time
- Computer science
- Computer Science
- 5 years
- Health savings account
- AD&D insurance
Planning Analyst
OrganOx —Syracuse, NY
- $70,000 - $90,000 a year
- Full-time
- Remote
- 5 years
- Mid-level
- Analysis skills
- Paid holidays
- Disability insurance
Quick Apply
Lab Analyst - multiple opportunities available!
SGS —East Syracuse, NY
- $23.50 - $24.50 an hour
- Full-time
- Computer literacy
- Basic math
- English
- Paid holidays
- Paid sick time
Quick Apply
HRIS Data Analyst
SUNY Upstate Medical University —Syracuse, NY
- Full-time
- Hybrid work
- Mid-level
- 3 years
- SQL
7d
SYSTEMS ANALYST
Oneida Health —Oneida, NY
- $21 - $30 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
Functional Business Analyst I
Syracuse University —Syracuse, NY
- $62,400 - $63,697 a year
- Online Application
- Mid-level
- 3 years
- University
12d
Data Business Analyst
SUNY Upstate Medical University —Syracuse, NY
- Full-time
- Mid-level
- Office
- 3 years
Quality and Patient Safety Analyst
SUNY Upstate Medical University —Syracuse, NY
- Full-time
- Nursing
- RN License
- Hospital
Business Systems Analyst (ERP)
JMA Wireless —Syracuse, NY
- $90,000 - $110,000 a year
- Full-time
- Computer science
- Computer Science
- Bachelor's degree
- Health insurance
- Employee discount
Quick Apply

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support analyst jobs near syracuse ny

Business Data Analyst

PDS -
East Syracuse, NY

Quick Apply

Job Details

$21.50 an hour

Benefits

Commuter assistance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Employee assistance program
Vision insurance
Life insurance
Paid sick time

Qualifications

Analysis skills
Customer support
1 year
Communication skills
Entry level

Full Job Description

Turn Data Into Decisions – Join Us as a Business Data Analyst in the HVAC Industry!

Location: East Syracuse, NY | Pay Rate: $21.50/hr | Schedule: Mon-Fri (8am - 5pm)

Drive smarter operations. Deliver better customer outcomes.
PDS Tech Commercial is partnering with a leader in the HVAC industry to hire a Business Data Analyst who thrives at the intersection of data, customer experience, and operational excellence. In this role, you’ll transform data into actionable insights, improve warranty processes, and help elevate service performance across a global network.

Your Impact

As a Business Data Analyst, you’ll play a key role in analyzing business operations, identifying trends, and recommending data-driven solutions that improve efficiency and customer satisfaction. Your work will directly support warranty operations, enhance service delivery, and influence strategic decision-making.

What You’ll Do

In this dynamic, customer-focused role, your responsibilities will include:

Perform routine business analysis using statistical methods, data mining, and predictive modeling
Interpret and translate business data into actionable insights and recommendations
Analyze warranty claims, customer interactions, and operational workflows to identify trends and improvement opportunities
Support the development and implementation of systems to capture and track business operations data
Respond to customer inquiries related to product registration, warranty coverage, and claim status
Document and maintain accurate records of customer interactions, cases, and resolutions
Provide support to distributor networks, dealers, and end-users with timely and accurate information
Assist in triaging workflows and prioritizing technical and business support requests
Collaborate with cross-functional teams to improve processes and resolve customer challenges
Contribute to the creation and maintenance of Standard Work Instructions (SWIs) and operational documentation
Monitor performance metrics such as customer satisfaction, response time, and case resolution

What You Bring

Required Qualifications:

High school diploma or equivalent
At least 1 year of relevant experience in data analysis, customer support, or business operations
Proficiency with systems such as ServiceBench, Salesforce, and SAP
Strong analytical skills with the ability to interpret data and identify trends
Excellent verbal and written communication skills
Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications:

Experience with statistical analysis, predictive modeling, or data visualization tools
Knowledge of process improvement methodologies (Lean, Six Sigma, Kaizen)
Familiarity with HVAC products, warranty processes, or technical support environments
Experience working with cross-functional teams and external clients
Strong problem-solving skills and attention to detail

Ready to Make an Impact?

If you’re passionate about data, problem-solving, and improving business performance, this is your opportunity to make a difference.

Apply today and help shape smarter, data-driven operations with PDS Tech Co

Pay Details: $21.50 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.pdstech.com/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Quick Apply

Refine Your Search

support analyst jobs in syracuse ny

Business Data Analyst

Litigation Support Analyst

Business System Analyst

Decision Support Systems Analyst

Clinical Data Quality Analyst

Quality Analyst

Quality Analyst, Relief

R204137 Finance Analyst - Syracuse

Logistics Management Analyst

Program Finance Analyst

Operational Analyst - Information Technology

Programmer Analyst

Planning Analyst

Lab Analyst - multiple opportunities available!

HRIS Data Analyst

SYSTEMS ANALYST

Functional Business Analyst I

Data Business Analyst

Quality and Patient Safety Analyst

Business Systems Analyst (ERP)

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