Top 39 Collection agent Jobs in Tacoma, Wa

Collections & AR Manager (Remote, Seattle)
Zūm —Seattle, WA
- $102,000 - $129,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Organizational skills
- Health insurance
- Dental insurance
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Collection Management Specialist
Pierce County Library —Tacoma, WA
- $25.10 - $34.75 an hour
- Weekends as needed
- Customer service
- Research
- Mid-level
- Dental insurance
- Employee assistance program
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12d
Part-Time Doorstep Trash Collection Specialist - Mornings
Valet Living LLC —Kent, WA
- $22 - $25 an hour
- Part-time
- 18 years or older
- Ability to climb stairs
- Ability to lift 50 pounds
- Referral program
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Credit and Collections Associate
TOTE Resources —Tacoma, WA
- $39,449 - $66,560 a year
- Full-time
- Hybrid work
- Microsoft Word
- Spanish
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
5d
Collector I
GESA CREDIT UNION —Renton, WA
- $20.00 - $39.98 an hour
- Full-time
- Background check
- Microsoft Outlook
- 5 years
- Commuter assistance
- Paid holidays
1d
Data Collection Representative
RDSolutions —Seattle, WA
- Part-time
- 18 years or older
- Clean driving record
- High school diploma or GED
- Mileage reimbursement
- 401(k) matching
Manager I, District - Collection
WM —Bremerton, WA
- $95,700 - $135,000 a year
- Full-time
- Clean driving record
- Customer service
- Mid-level
- Employee stock purchase plan
- Paid holidays
14d
Part-Time Doorstep Trash Collection Specialist - Nights
Valet Living LLC —Tacoma, WA
- Up to $24 an hour
- Part-time
- 18 years or older
- Ability to climb stairs
- Ability to lift 50 pounds
- Referral program
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Revenue Agent 2 (in-training) - Seattle
State of Washington Dept. of Revenue —Seattle, WA
- $4,108 - $6,229 a month
- Online Application
- Background check
- Research
- Residential
- Paid training
- Wellness program
7d
Field Collection Specialist
RDSolutions —Seattle, WA
- Part-time
- 18 years or older
- Clean driving record
- High school diploma or GED
- Mileage reimbursement
- 401(k) matching
Credit and Collections Manager
NORTHSTAR ENERGY LLC —Seattle, WA
- $92,282 - $138,423 a year
- Full-time
- Hybrid work
- 5 years
- Mid-level
- Office
- Health insurance
- Dental insurance
Field Data Collection Technician
Citylogix —Seattle, WA
- 8 hour shift
- Background check
- Clean driving record
- Civil engineering
Quick Apply
14d
Oracle Functional Consultant Receivable and Collections 6373310
Accenture —Seattle, WA
- Full-time
- Remote
- Computer Science
- 5 years
- High school diploma or GED
- Disability insurance
- Health insurance
Senior Collections Financial Analyst
WillScot —Buckley, WA
- 5 years
- Office
- Microsoft Office
- Paid holidays
- Disability insurance
H&M Department Manager - The Outlet Collection
H&M —Auburn, WA
- $28.88 - $33.31 an hour
- Full-time
- Mid-level
- Communication skills
- Commercial
- Commuter assistance
- Paid holidays
Quick Apply
Seasonal Store Sales Associate, Levi's®, The Outlet Collection Seattle, Auburn, WA
Levi Strauss & Co. —Auburn, WA
- $15.15 - $25.25 an hour
- Part-time
- 16+ years old
- Cleaning
- Reliable transportation
- Disability insurance
- Health insurance
Quick Apply
10d
Vans: Seasonal Sales Associate - Outlet Collection - Seattle
Vans —Auburn, WA
- $18.13 - $24.00 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Organizational skills
Quick Apply
Digital Forensic Collection Specialist
Consilio LLC —Seattle, WA
- Full-time
- Hybrid work
- Laboratory
- Computer Science
- Mid-level
Sales Associate / Key Sales / Seasonal Opportunities - Banter by Piercing Pagoda - Outlet Collection Seattle - Auburn, WA
Signet Jewelers —Auburn, WA
- $20.82 - $21.00 an hour
- Part-time
- Background check
- Entry level
- Under 1 year
- Store discount
- Paid holidays
Quick Apply
Medical Insurance Collection Specialist
South Sound Behavioral Hospital —Lacey, WA
- $23 - $26 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Medical office experience
- Free parking
- Paid holidays
Quick Apply

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Collections & AR Manager (Remote, Seattle)

Zūm -
Seattle, WA

Quick Apply

Job Details

Full-time
$102,000 - $129,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Managing customer accounts
Accounts receivable optimization
Incident Escalation
Financial issue resolution
Invoice payment processing
Aged receivables report
Client management
Consumer dispute resolution
Financial data management
Document review
Relationship management
Billing issue inquiries
Escalation handling
Invoice dispute resolution
Collections account management

Full Job Description

About Zūm:

Zūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 6,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.

What You'll Do:

Own accounts receivable aging across all active district accounts — produce and distribute a comprehensive weekly AR aging report to the Sr. Manager and VP every Monday without exception
Execute a structured, proactive collections outreach program with defined touchpoints at Day 15, Day 30, and Day 45 for all outstanding invoices, maintaining professionalism and relationship continuity throughout
Identify and escalate accounts exceeding 60 days past due to the Sr. Manager, providing complete account history, payment correspondence, and a recommended course of action
Serve as the initial point of intake for all district billing inquiries and disputes — log, triage, and brief the Sr. Manager within 24 hours of receipt, ensuring no dispute goes unacknowledged
Facilitate payment method setup and onboarding for district accounts, including ACH enrollment, check processing coordination, and portal payment configuration
Provide investigative support to the Sr. Manager during dispute resolution, supplying payment history, prior dispute patterns, and client relationship context
Prepare and maintain complete documentation in support of Legal escalations, including payment history records, written correspondence, and account timelines
Identify potentially uncollectable balances and present findings to the Sr. Manager for Revenue Accounting bad debt write-off assessment
Produce the monthly AR aging summary for distribution to the CFO and senior leadership
Monitor field trip and charter payment status across all active accounts, proactively surfacing unpaid balances approaching service authorization thresholds

What You Bring To Zūm:

Requirements

3+ years of experience in collections, accounts receivable, or billing operations — prior experience working with government entities, public agencies, or school districts is a meaningful differentiator
A demonstrated track record of measurably reducing AR aging and improving collections rates through the consistent application of structured outreach processes and escalation frameworks
Experience managing a diverse portfolio of accounts with varying payment behaviors, AP structures, billing contacts, and escalation sensitivities — including clients with complex internal approval and payment authorization processes
Excellent written and verbal communication skills — the ability to follow up on past-due balances in a manner that is professional, firm, and relationship-preserving
Working proficiency in NetSuite or a comparable enterprise ERP — including AR reporting, invoice history review, open item management, and payment application tracking
Exceptional organizational discipline and attention to detail — the ability to manage a large volume of open items simultaneously without allowing anything to age unacknowledged
The ability to document a billing dispute thoroughly and accurately, providing the leadership with a complete, well-organized intake package that enables efficient investigation and resolution

Nice to Haves

Experience managing receivables for government-funded or regulated clients with complex internal payment authorization processes
Familiarity with multi-entity billing structures requiring collections outreach across multiple contacts within a single organization
Experience supporting Legal escalation processes including preparation of demand letter documentation and payment history packages
Background in both a structured corporate AR environment and a scaling organization where processes were being built simultaneously

The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of equity or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in US Seattle is: $102,000 to $129,000

Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Refine Your Search

collection agent jobs in tacoma, wa

Collections & AR Manager (Remote, Seattle)

Collection Management Specialist

Part-Time Doorstep Trash Collection Specialist - Mornings

Credit and Collections Associate

Collector I

Data Collection Representative

Manager I, District - Collection

Part-Time Doorstep Trash Collection Specialist - Nights

Revenue Agent 2 (in-training) - Seattle

Field Collection Specialist

Credit and Collections Manager

Field Data Collection Technician

Oracle Functional Consultant Receivable and Collections 6373310

Senior Collections Financial Analyst

H&M Department Manager - The Outlet Collection

Seasonal Store Sales Associate, Levi's®, The Outlet Collection Seattle, Auburn, WA

Vans: Seasonal Sales Associate - Outlet Collection - Seattle

Digital Forensic Collection Specialist

Sales Associate / Key Sales / Seasonal Opportunities - Banter by Piercing Pagoda - Outlet Collection Seattle - Auburn, WA

Medical Insurance Collection Specialist

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