Top 248 Customer relations representative Jobs in Tacoma, Wa

Patient Relations Specialist
Franciscan Medical Group —Tacoma, WA
- $26.76 - $44.16 an hour
- Full-time
- 5 years
- Data analysis skills
- Mid-level
12d
Data/Attendance Secretary - Elementary
Federal Way Public Schools —Federal Way, WA
- 8 hour shift
- Microsoft Excel
- Computer literacy
- Office
- Health insurance
- Dental insurance
Library Assistant - Elementary
Federal Way Public Schools —Federal Way, WA
- Full-time
- Bilingual
- Microsoft Word
- School experience
- Health insurance
- Dental insurance
Attendance Secretary - Secondary
Federal Way Public Schools —Federal Way, WA
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Health insurance
- Dental insurance
10d
Community Education Representative
Heart'n Soul Hospice —Tacoma, WA
- $80,000 - $110,000 a year
- Full-time
- Skilled nursing facility
- Mid-level
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
Member Services Representative
YMCA of Pierce and Kitsap Counties —Tacoma, WA
- $17.51 - $20.70 an hour
- Part-time
- Sales
- Fair chance
- Communication skills
- Wellness program
- Dental insurance
9d
Assistant Teacher
Federal Way Public Schools —Federal Way, WA
- 8 hour shift
- School experience
- Classroom
- CPR Certification
- Health insurance
- Dental insurance
Customer Service Representative - No Weekends!
Murray's Group - CARSTAR/Fix —Gig Harbor, WA
- $21 - $24 an hour
- Full-time
- Computer literacy
- Office
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
2d
Customer Relations Representative - State Farm Agent Team Member
Barry Grimmett - State Farm Agent —University Place, WA
- $3,400 - $5,000 a month
- Full-time
- Office
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Customer Service Representative II - Lakewood, WA - FT 40
Mechanics Bank —Lakewood, WA
- $20.00 - $25.19 an hour
- Full-time
- Word processing
- Mid-level
- Office
- Free parking
- Commuter assistance
9d
Librarian I - Children's Services
City of Puyallup —Puyallup, WA
- $76,789.44 - $99,820.56 a year
- Weekends as needed
- Writing skills
- Maintenance
- English
- Wellness program
- Paid holidays
9d
Customer Experience Manager
Oldcastle APG —Tacoma, WA
- $80,000 - $100,000 a year
- Management
- Research
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Guest Nutrition Services Assistant 2026-27
Federal Way Public Schools —Federal Way, WA
- $23.21 an hour
- Monday to Friday
- High school diploma or GED
- Driving
- Reliable transportation
Paraeducator – Restorative Practices and In-School Suspension
Federal Way Public Schools —Federal Way, WA
- Classroom
- High school
- Experience working with individuals with disabilities
- Health insurance
- Dental insurance
Customer Relations Representative - State Farm Agent Team Member
Michael Lewis - State Farm Agent —Lakewood, WA
- $19 - $26 an hour
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Assistant Teacher 2
Federal Way Public Schools —Federal Way, WA
- 8 hour shift
- School experience
- Classroom
- CPR Certification
- Health insurance
- Dental insurance
Secretary Generalist - Elementary School
Federal Way Public Schools —Federal Way, WA
- Bilingual
- Microsoft Word
- Microsoft Excel
10d
Administrator in Training (AIT)
Hallmark Manor (WA) —Federal Way, WA
- $85,000 a year
- Full-time
- Customer service
- English
- Mid-level
Quick Apply
Account Representative - State Farm Agent Team Member
Michael Lewis - State Farm Agent —Lakewood, WA
- $45,000 - $65,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Health insurance
- Paid time off
Quick Apply
Member Services Representative (Morning Shift)
YMCA of Pierce and Kitsap Counties —Tacoma, WA
- $17.51 - $20.70 an hour
- Part-time
- Sales
- Fair chance
- Communication skills
- Wellness program
- Dental insurance

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customer relations representative jobs near tacoma, wa

Patient Relations Specialist

Franciscan Medical Group -
Tacoma, WA

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Job Details

Full-time
$26.76 - $44.16 an hour
12 days ago

Qualifications

Customer communication
Team management

Full Job Description

Job Summary and Responsibilities

As our Patient Relations Specialist, you will be the primary liaison between patients, families, and providers, addressing concerns and ensuring a positive, compassionate experience. Your role upholds patient satisfaction and quality care.

Every day you will listen to feedback, investigate issues, and facilitate communication for timely resolutions. You will also provide information, clarify policies, and advocate for patient rights, ensuring their needs are met with empathy.

To be successful in this role, you need exceptional interpersonal and conflict resolution skills, plus a deep understanding of patient rights and policies. Your ability to communicate effectively, maintain composure, and champion a patient-centered approach will be essential for fostering trust and enhancing the patient experience.

Addresses patient concerns/complaints by interviewing patients or their representatives and the staff, investigating, analyzing, and facilitating the resolution of customer complaints and concerns. Collaborates with patient care staff to identify and resolve issues early and to the extent possible, at the point of care. Conducts follow-up to ensure customer satisfaction and to reduce risk. Reviews patient survey results to identify complaints or problems that require attention. Resolves issues before they become major sources of concern. Documents complaints, suggestions, and compliments in a timely manner.
Responds to patient and family grievances by listening to patient and/or family, determines the appropriate investigation and works toward a positive resolution. Acts as an intermediary between patients, staff and family to provide clear communication between all parties regarding any outstanding issues. Submits the appropriate response letters to the patient in accordance with state and federal regulations and internal policy and procedures.
Works with Patient Safety and others to identify and address potential liability issues as well as facilitates resolution of missing property claims.
Participates in the review, analysis, and evaluation of patient/family service and complaint management data (assigning tasks through electronic system, monitoring completion within guidelines, and appropriate intervention and resolution by managers(s) assigned);recommends innovative solutions to customer service issues including systems problems and gaps in customer relations skills in assigned areas. Generates reports for documented complaints and grievances.

Job Requirements

Required

Bachelors Other or five (5) years of related job or industry experience in lieu of degree, upon hire and
Minimum of three (3) years of risk management, patient safety and/or other related professional experience and
minimum of two (2) years of experiencemanaging/supervising employees and/or vendors

Where You'll Work

Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area.

Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person – body, mind, and spirit – in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth.

Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care.

We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose.

Pay Range
$26.76 - $44.16 /hour

Apply Now

Refine Your Search

customer relations representative jobs in tacoma, wa

Patient Relations Specialist

Data/Attendance Secretary - Elementary

Library Assistant - Elementary

Attendance Secretary - Secondary

Community Education Representative

Member Services Representative

Assistant Teacher

Customer Service Representative - No Weekends!

Customer Relations Representative - State Farm Agent Team Member

Customer Service Representative II - Lakewood, WA - FT 40

Librarian I - Children's Services

Customer Experience Manager

Guest Nutrition Services Assistant 2026-27

Paraeducator – Restorative Practices and In-School Suspension

Customer Relations Representative - State Farm Agent Team Member

Assistant Teacher 2

Secretary Generalist - Elementary School

Administrator in Training (AIT)

Account Representative - State Farm Agent Team Member

Member Services Representative (Morning Shift)

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