Top 38 Guest service agent Jobs in Tacoma, Wa

Front Desk Supervisor - Marriott Tacoma
Coury Hospitality —Tacoma, WA
- $23 an hour
- Weekends as needed
- Mid-level
- Hotel
- Supervising experience
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Front Desk Associate
La Quinta Inns & Suites —Tacoma, WA
- From $17.13 an hour
- Part-time
- Bilingual
- Customer service
- Hotel
- Paid time off
- Employee discount
Quick Apply
11d
Full-Time Front Desk Agent (HIEx)
IHG Army Hotels —Joint Base Lewis McChord, WA
- $17.13 - $26.38 an hour
- Full-time
- Basic math
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
6d
Guest Service Agent
Puyallup Homewood Suites by Hilton —Puyallup, WA
- $17 - $20 an hour
- Sales
- Hotel
- High school diploma or GED
- Profit sharing
- Health insurance
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Guest Services Representative (Front Desk Agent) - WoodSpring Suites
J&P Hospitality Management, LLC —Lakewood, WA
- $17 - $19 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
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Manager Guest Services
Alaska Airlines —Seattle, WA
- $95,450 - $143,200 a year
- Full-time
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
7d
Meet & Greet Agent
SMS INTERNATIONAL SHORE OPERATIONS INC —Seattle, WA
- $25 an hour
- Part-time
- Experience working with individuals with disabilities
- English
- High school diploma or GED
- Flexible schedule
Part-Time Front Desk Agent (CWS)
IHG Army Hotels —Joint Base Lewis McChord, WA
- $18.40 an hour
- Part-time
- Basic math
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
14d
Hotel Front Desk Attendant
The Inn at Gig Harbor —Gig Harbor, WA
- $19 an hour
- Hotel
- High school diploma or GED
- Organizational skills
- Dental insurance
- Paid time off
Quick Apply
8d
Hotel Front Desk Clerk
The Inn at Gig Harbor —Gig Harbor, WA
- $19.50 an hour
- Hotel
- High school diploma or GED
- Organizational skills
- Dental insurance
- Paid time off
Quick Apply
8d
Front Desk Agent
Four Points By Sheraton Seattle Airport South —Des Moines, WA
- $20 an hour
- Weekends as needed
- Microsoft Excel
- Writing skills
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Assistant Guest Services Manager
Marriott Seattle Airport —Seattle, WA
- $27.84 an hour
- Inventory management
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
14d
Guest Service Agent
Marriott Seattle Airport —Seattle, WA
- $22.01 an hour
- Hotel
- High school diploma or GED
- Organizational skills
- Health savings account
- Health insurance
Quick Apply
Seatac Hotel Front Desk Associate
Seahotel Management LLC —Seattle, WA
- $20.74 - $22.00 an hour
- Part-time
- Inventory management
- Hotel
- High school diploma or GED
- Employee discount
Quick Apply
Night Auditor
Puyallup Tacoma Homewood Suites by Hilton —Puyallup, WA
- $18.50 - $20.00 an hour
- Overnight shift
- Hotel
- Entry level
- Profit sharing
- Health insurance
Quick Apply
7d
Front Desk Agent
Best Western Seattle Airport —SeaTac, WA
- $20.74 - $21.00 an hour
- Part-time
- Bilingual
- Hotel
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
4d
Front Desk Agent - PM Shift
The Renaissance Seattle Hotel —Seattle, WA
- $25.50 an hour
- Email
- Background check
- Computer literacy
- English
- AD&D insurance
- Disability insurance
Quick Apply
Front Desk Agent - Full-Time/Seasonal
Kimpton Hotel Monaco Seattle —Seattle, WA
- $23.45 an hour
- Seasonal
- Hotel
- Entry level
- Commuter assistance
- Health savings account
Quick Apply
15h
Hotel Night Auditor
Marriott Seattle Airport —Seattle, WA
- $23.01 an hour
- Overnight shift
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Delighted to Serve Night Auditor
Renaissance Seattle Hotel —Seattle, WA
- $26 an hour
- Overtime
- Experience working with individuals with disabilities
- Computer literacy
- English
- AD&D insurance
- Disability insurance
Quick Apply

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guest service agent jobs near tacoma, wa

Front Desk Supervisor - Marriott Tacoma

Coury Hospitality -
Tacoma, WA

Quick Apply

Job Details

Full-time
$23 an hour

Qualifications

Customer communication

Full Job Description

Why Work at Marriott Tacoma Downtown?
At Marriott Tacoma Downtown, we don’t just offer jobs. We create opportunities to grow, connect, and thrive in a contemporary, people-first hospitality environment. Located in the heart of downtown Tacoma and connected to the Greater Tacoma Convention Center, our modern hotel places Curators at the center of the city’s vibrant arts, culture, dining, and entertainment scene.
Curators help create memorable experiences throughout the hotel, from welcoming guest rooms and locally inspired dining at The Greatroom to sophisticated meeting and celebration spaces, including the Chambers Bay Ballroom. With 13 event venues and the energy of downtown Tacoma just outside our doors, Marriott Tacoma Downtown offers an exciting setting to build a rewarding hospitality career while creating meaningful moments for every guest.

POSITION SUMMARY:
The Front Desk Supervisor supports the Front Desk Manager in overseeing daily front desk operations while actively performing front desk agent duties. This non-exempt role assists with training, coaching, and service oversight but does not carry full managerial responsibility. The Front Desk Supervisor, leads by example, ensures service standards are upheld and aligned with Coury Hospitality’s culture of service excellence, integrity, and authentic hospitality.

PRIMARY JOB DUTIES:
Supervise front desk operations during assigned shifts to ensure smooth guest service.

Perform all Front Desk Agent duties, including check-in, check-out, and guest communication.

Assist the Front Desk Manager with training, coaching, and onboarding of front desk team members.

Serve as the first point of contact for guest concerns and assist with service recovery, escalating issues as needed.

Support scheduling coverage, shift assignments, and break coordination as directed.

Ensure adherence to front desk procedures, cash-handling policies, and service standards.

Assist in coordinating and ensuring timely delivery of guest amenities, welcome gifts, and special requests during assigned shifts.

Monitor amenity delivery execution on shift and address delays or issues, escalating concerns to the Front Desk Manager as needed.

Monitor lobby and front desk presentation, ensuring a polished and professional environment.

Assist with daily reports, audits, and operational checklists.

Communicate effectively with housekeeping, bell services, and maintenance to support guest needs.

Provide guidance and support to front desk agents while maintaining non-exempt work responsibilities.

Follow all hotel security, privacy, safety, and emergency procedures.

Additional tasks and responsibilities may be assigned at the discretion of the manager. Furthermore, tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time.

KNOWLEDGE, SKILLS AND ABILITIES:
Prior front desk experience in a luxury or boutique hotel, with supervisory experience preferred.

Strong communication and interpersonal skills.

Ability to lead by example while remaining hands-on in daily operations.

Strong problem-solving skills and attention to detail.

Ability to multitask in a fast-paced environment.

Strong working knowledge of property management systems.

Professional appearance and service-oriented demeanor.

Ability to work collaboratively with management and team members.

Flexibility to work weekends, holidays, and varying shifts.

PHYSICAL DEMANDS:
Ability to stand for extended periods.

Ability to use computers, phones, and standard office equipment.

Ability to move throughout the property as needed.

Must wear required personal protective equipment per job responsibilities

This job description is not intended to create a contract of employment. Employment with the Company is at-will and may be terminated by either the employee or the Company at any time, with or without cause or notice, in accordance with applicable law.

Quick Apply

Refine Your Search

guest service agent jobs in tacoma, wa

Front Desk Supervisor - Marriott Tacoma

Front Desk Associate

Full-Time Front Desk Agent (HIEx)

Guest Service Agent

Guest Services Representative (Front Desk Agent) - WoodSpring Suites

Manager Guest Services

Meet & Greet Agent

Part-Time Front Desk Agent (CWS)

Hotel Front Desk Attendant

Hotel Front Desk Clerk

Front Desk Agent

Assistant Guest Services Manager

Guest Service Agent

Seatac Hotel Front Desk Associate

Night Auditor

Front Desk Agent

Front Desk Agent - PM Shift

Front Desk Agent - Full-Time/Seasonal

Hotel Night Auditor

Delighted to Serve Night Auditor

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