Community Association Manager – HOA & Condominium Portfolio
Association Services | Puyallup, WA
Full-time | $60,000–$70,000 per year, based on experience and credentials
Lead communities—with a strong team behind you
Association Services is seeking an experienced Community Association Manager who excels at advising boards, building trusted relationships, and helping communities thrive.
Our Community Managers are not expected to do everything alone. You will be supported by a dedicated Assistant Community Manager, a professional Accounting Team, and our Community Care Help Center, which handles many routine homeowner questions and service requests.
This collaborative structure allows you to focus on what you do best: advising boards, managing projects, solving problems, and providing proactive community leadership.
About Association Services
Association Services is a locally owned community association management company serving homeowner and condominium associations throughout Western Washington.
We use the Entrepreneurial Operating System (EOS) to create clear expectations, accountability, measurable goals, and opportunities for professional growth.
We also invest in technology that makes our team more effective. Through Vantaca, AI-enabled tools, and streamlined workflows, we continually improve how we support our employees and serve our communities.
Our goal is simple: create an environment where exceptional Community Managers can do their best work.
Your role
As the Community Association Manager for an assigned portfolio, you will serve as a trusted advisor to boards of directors and a professional resource for homeowners, vendors, and internal team members.
You will guide your communities with sound judgment, proactive communication, and consistent follow-through while working alongside a dedicated support team.
What you’ll do
- Serve as the primary Community Association Manager for an assigned portfolio of homeowner and condominium associations
- Build professional, trusted relationships with board members and homeowners
- Prepare for and lead board meetings and annual membership meetings
- Advise boards on governance, governing documents, policies, and community association best practices
- Guide boards through budgeting, reserve planning, financial decisions, and long-term community priorities
- Partner with the Accounting Team to support accurate reporting and healthy association finances
- Coordinate vendors, service contracts, maintenance projects, and reserve projects
- Track board decisions and ensure commitments are completed on time
- Communicate proactively with boards, homeowners, vendors, and internal team members
- Identify risks, recommend practical solutions, and help boards make informed decisions
- Maintain organized and accurate community records using Vantaca
- Participate in EOS Level 10 meetings, Rocks, scorecards, and quarterly conversations
A portfolio designed for quality service
We believe exceptional service begins with realistic expectations.
Portfolio assignments are based on each association’s complexity, service requirements, meeting demands, and operational needs—not simply the number of homes or units.
Our objective is to give every Community Manager the capacity to develop meaningful board relationships, manage proactively, and consistently deliver excellent service.
A collaborative support model
Successful community management is a team effort. Every Community Manager is supported by:
- A dedicated Assistant Community Manager assigned to the portfolio
- A professional Accounting Team
- Our Community Care Help Center, which handles many routine homeowner questions and service requests
- Modern technology and streamlined operating systems
- Leadership that provides coaching, removes obstacles, and supports professional growth
We create teams that allow employees to focus on the work where they contribute the greatest value.
Association Services | Puyallup, WA
Full-time | $60,000–$70,000 per year, based on experience and credentials
- At least two years of professional HOA and/or condominium association management experience required (not property management but association management)
- Experience preparing for and leading board meetings
- Working knowledge of association governance, budgeting, vendor management, and community operations
- Strong written and verbal communication skills
- Excellent organizational and time-management abilities
- Sound professional judgment and the ability to manage competing priorities
- A proactive, solutions-oriented approach
- Personal accountability and consistent follow-through
- Confidence working with boards, homeowners, vendors, and internal teams
- Comfort using technology and learning new systems
- Valid driver’s license and reliable transportation for community visits and meetings
Preferred qualifications
- CMCA®, AMS®, or PCAM® designation
- Experience using Vantaca or similar community association management software
- Familiarity with Washington community association laws and governance practices
- Experience coordinating reserve, maintenance, or capital improvement projects
Professional designations are welcomed but not required. Association Services supports continuing education and professional credential development.
What success looks like
Successful Community Managers at Association Services:
- Build trust through clear communication and reliable follow-through
- Anticipate needs and address concerns before they become larger problems
- Take ownership and recommend thoughtful solutions
- Stay organized while balancing multiple communities and priorities
- Lead board meetings with confidence and professionalism
- Embrace technology and continuous improvement
- Collaborate generously with teammates
- Act with integrity, respect, and sound judgment
Compensation and benefits
- Annual salary of $60,000–$70,000, based on relevant experience, credentials, and portfolio-management expertise
- Medical, dental, and vision insurance
- 401(k) matching and retirement benefits
- Paid time off and paid holidays
- Life insurance
- Parental leave
- Mileage reimbursement
- Company-paid CAI membership
- Company-supported continuing education and professional development
- Employee referral program
- Flexible scheduling, subject to community and meeting requirements
- Potential eligibility for a four-day workweek after demonstrated success and completion of the company’s performance and readiness evaluation
Our core values
Team Player
We collaborate, support one another, and succeed together.
Strive for Excellence
We continuously improve and take pride in our work.
Just Do It
We take ownership, solve problems, and follow through.
Ignite Positive Impact
We bring optimism, energy, and solutions.
Do the Right Thing
Integrity, honesty, and kindness guide our decisions.
Build your career with a better support system
If you are an experienced Community Association Manager who wants to lead communities, develop lasting board relationships, and work with a capable team behind you, we would like to meet you.
Please submit your résumé and briefly describe the homeowner or condominium association portfolios you have managed.
Apply today to join Association Services.
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
- Vision insurance
Experience:
- HOA/Condo Association Management: 2 years (Required)
Work Location: In person
