Top 137 Data analyst Jobs in Tampa Fl

Contact Center Data Analyst
Suncoast Credit Union —Tampa, FL
- $55,000 - $70,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Finance
- Paid parental leave
- Paid holidays
Sr. Data Analyst
CBRE —Tampa, FL
- Full-time
- Microsoft Outlook
- Mid-level
- Master's degree
PATIENT EXPERIENCE DATA ANALYST
Moffitt Cancer Center —Tampa, FL
- $78,990.60 - $120,351.40 a year
- Full-time
- 7 years
- Research
- Master's degree
Distributor Data Analyst
Financial Information Technologies LLC —Tampa, FL
- Full-time
- Hybrid work
- Mid-level
- Office
- In-person
Data Analyst
MANTECH —Tampa, FL
- Full-time
- Computer science
- Computer Science
- Mid-level
Data Support Analyst
TECO Partners —Tampa, FL
- 8 hour shift
- Microsoft Word
- Marketing
- Mid-level
Senior Data Analyst
Philip Morris International U.S. —Tampa, FL
- $104,000 - $130,000 a year
- Full-time
- 5 years
- English
- Analysis skills
- Commuter assistance
- Health insurance
Data Services - File Analyst
WTW —Tampa, FL
- Full-time
- Continuous improvement
- Organizational skills
- Fair chance
- Paid jury duty
- Health savings account
Building Data Analyst, Facility Operations
McKinstry —Tampa, FL
- $76,320 - $109,980 a year
- Data analysis skills
- Mid-level
- 3 years
- Profit sharing
- Commuter assistance
Data & I.T. System Analyst
BOLEY CENTER —Saint Petersburg, FL
- $28 - $29 an hour
- Full-time
- Background check
- Computer science
- Computer Science
Quick Apply
Workday Fin Reporting Analyst
Shriners Hospitals for Children —Tampa, FL
- Online Application
- 18 years or older
- Mid-level
- Finance
1d
Data Analyst
Paid.MD —Tampa, FL
- $70,000 - $80,000 a year
- Full-time
- Computer Science
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
3d
Advisor, Associate Experience Analytics
Raymond James Financial, Inc. —Saint Petersburg, FL
- Full-time
- Hybrid work
- Computer science
- Microsoft Access
- Computer Science
- Paid holidays
- Health insurance
10d
Business Intelligence Specialist
United Soccer League —Tampa, FL
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- SQL
- Paid parental leave
- Health savings account
Business Analyst - US Remote
RELQ TECHNOLOGIES LLC —Tampa, FL
- Full-time
- Remote
- Management
- ERP systems
- SQL
Quick Apply
Analyst, Business - SQL (Remote in Florida)
Molina Healthcare —Tampa, FL
- $49,930 - $97,363 a year
- Full-time
- Remote
- Microsoft Outlook
- Mid-level
- SQL
- Health insurance
Global Marketing Data Analyst
CONMED —Largo, FL
- $85,000 - $148,000 a year
- Full-time
- Remote
- Marketing
- 5 years
- Analysis skills
- Employee stock purchase plan
- Disability insurance
Quick Apply
Data & Customer Insights Analyst, Client Experience
Osaic —Saint Petersburg, FL
- $80,000 - $90,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Computer Science
- Office
- Health insurance
- Dental insurance
Reporting Business Analyst
Avalon Administrative Services LLC —Tampa, FL
- Full-time
- Remote
- Computer Science
- HIPAA
- Mid-level
- Health insurance
Marketing Data Analyst II
Team Velocity —Tampa, FL
- Online Application
- Remote
- Bachelor of Science
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
5h

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Contact Center Data Analyst

Suncoast Credit Union -
Tampa, FL

Apply Now

Job Details

Full-time
$55,000 - $70,000 a year

Benefits

Paid parental leave
401(k) 8% Match
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching

Qualifications

Performance dashboard reports
VLOOKUP function
Data model design
Statistics
Dashboard development
Data visualization software proficiency
Data modeling projects
Visual Studio
Business intelligence report generation
Dashboard creation support
Stored procedures
SQL
Business intelligence tools
SharePoint
Regression analysis
Financial services
Financial data analysis tools
Data analysis software

Full Job Description

Overview:

Compensation: $55,000 - $70,000 based on experience and credentials

Work Environment: Hybrid

Schedule: Monday through Friday between the hours of 8:00 AM – 6:00 PM (flexible hybrid)

The Contact Center Data Analyst plays a pivotal role in advancing operational excellence through data-driven insights, process optimization, and technology enablement. This position collaborates closely with Workforce Management (WFM), Contact Center leadership, and cross-functional teams to uncover opportunities for automation, streamline operations, and elevate the member experience. The Contact Center Data Analyst combines strong analytical capabilities with a strategic mindset to influence staffing strategies, guide technology investments, and refine business processes.

Responsibilities:

Collaborate with WFM, Contact Center leadership, and cross-functional teams (Data Analytics, Technology, Finance, Member Experience) to identify opportunities for automation, process improvement, and data-driven solutions
Define, manage, and implement Data Governance standards to ensure accuracy, consistency, and trust in all reporting and analytics
Develop and build a centralized analytics function that integrates data from multiple systems to deliver insights into member behavior, contact drivers, and operational outcomes
Design, maintain, and deliver dashboards, scorecards, and reporting tools that enhance decision-making by highlighting trends, risks, and opportunities for action, with a strong emphasis on driving user adoption
Translate analytics into clear, actionable recommendations that guide staffing strategies, technology investments, and process improvements
Support forecasting, scheduling, and capacity planning through data collection, analysis, and reporting
Leverage AI and automation to enhance forecasting, scheduling, and real-time decision-making while reducing manual intervention
Continuously optimize workforce and analytics platforms, ensuring tools are configured, integrated, and fully utilized
Contribute to application strategy and product roadmaps for Contact Center operations
Partner with Data Analytics and IT teams to ensure integration of WFM systems and data sources
Evaluate and implement emerging technologies that strengthen workforce efficiency, predictive insights, and reporting automation
Gather, document, and validate business requirements for WFM-related projects and technology solutions
Provide project support, including scope definition, documentation, and testing for MCC initiatives

Qualifications:

Bachelor’s degree in business, finance, economics, or other data science discipline, graduate degree preferred (A comparable combination of work experience and training may be substituted for education requirements.)
Minimum of 2 years of experience in data analysis
Minimum of 2 years in the financial services industry
Working knowledge of Workforce Management and Contact Center Communication concepts and applications (Verint and Genesys preferred)
Experience writing complex queries, views, and stored procedures to extract data
Able to troubleshoot and analyze tables to establish knowledge of data for accurate retrieval and use in report writing
Must have working knowledge and experience with data analysis, statistical modeling, and regression analysis, preferably in a contact center space
Advanced knowledge of Microsoft Power BI: Capable of building dashboards, data models, and interactive reports for business insights
Power User of Microsoft Excel: Expert in data analysis, pivot tables, VLOOKUP, conditional formatting, advanced formulas, and Power Queries
Basic understanding and ability to build proficiency in Visual Studio, Microsoft SQL Server 2012, SQL Server Reporting/ Report Builder, SQL Server Integration Service, and Microsoft SharePoint

Benefits

Financial Well-Being: Bonus Program up to 12%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts
Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage
Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO
Community Involvement: Paid Volunteer Hours
Growth: Degree Assistance up to $5,000 per year

For more information, including additional benefits, please visit our benefits website at https://careers.suncoastcreditunion.com/benefits

Company Overview

Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community.

For more information, please visit our careers site at https://careers.suncoastcreditunion.com/

Apply Now

Refine Your Search

data analyst jobs in tampa fl

Contact Center Data Analyst

Sr. Data Analyst

PATIENT EXPERIENCE DATA ANALYST

Distributor Data Analyst

Data Analyst

Data Support Analyst

Senior Data Analyst

Data Services - File Analyst

Building Data Analyst, Facility Operations

Data & I.T. System Analyst

Workday Fin Reporting Analyst

Data Analyst

Advisor, Associate Experience Analytics

Business Intelligence Specialist

Business Analyst - US Remote

Analyst, Business - SQL (Remote in Florida)

Global Marketing Data Analyst

Data & Customer Insights Analyst, Client Experience

Reporting Business Analyst

Marketing Data Analyst II

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