Top 633 Support analyst Jobs in Tampa Fl

Service Desk Analyst
University of Tampa —Tampa, FL
- Weekends as needed
- Background check
- Azure
- Research
- Free parking
- Disability insurance
Technical Support Analyst - Valrico Academy
Riverview Academy of Math and Science —Riverview, FL
- Weekends as needed
- Classroom
- Microsoft Excel
- Microsoft Outlook
Quick Apply
8d
Desktop Support Associate Analyst
Raymond James Financial, Inc. —Saint Petersburg, FL
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- Windows
- Paid holidays
- Health insurance
IT Support Analyst I
D&H —Clearwater, FL
- Windows
- Analysis skills
- Trade school
- Health insurance
- Dental insurance
9d
Service Desk Analyst
MUFG —Tampa, FL
- $38 - $55 an hour
- Full-time
- Hybrid work
- Background check
- Microsoft Outlook
- Computer Science
- Paid parental leave
- Paid holidays
Data Support Analyst
TECO Partners —Tampa, FL
- 8 hour shift
- Microsoft Word
- Marketing
- Mid-level
Budget & Coverage Analyst - Clinical Research
Tampa General Hospital —Tampa, FL
- $31.41 an hour
- Day shift
- Remote
- Hospital
- Mid-level
- Bachelor's degree
4d
Systems Analyst
Meriplex —Tampa, FL
- $28 - $31 an hour
- Azure
- Writing skills
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
4d
Board-Certified Behavior Analyst
Action Behavior Centers —Tampa, FL
- $80,000 - $117,000 a year
- Full-time
- Background check
- Master's degree
- Clinic
- Continuing education credits
- Paid parental leave
Quick Apply
3d
Behavior Analyst BCBA
Healthpro Heritage, LLC —Tampa, FL
- $85,000 - $102,000 a year
- Full-time
- Mid-level
- Clinic
- Experience working with children
- Relocation assistance
- Paid time off
11d
Behavior Analyst BCBA
Healthpro Heritage, LLC —Brandon, FL
- $85,000 - $102,000 a year
- Full-time
- Mid-level
- Clinic
- Experience working with children
- Relocation assistance
- Paid time off
Board Certified Behavior Analyst
Bridging the Gap Therapy Solutions —Tampa, FL
- $88,000 - $120,000 a year
- Full-time
- Experience working with individuals with developmental disabilities
- Clinic
- Experience working with children
- Continuing education credits
- Health insurance
Quick Apply
Behavior Analyst BCBA
Healthpro Heritage, LLC —Riverview, FL
- $85,000 - $102,000 a year
- Full-time
- Mid-level
- Clinic
- Experience working with children
- Relocation assistance
- Paid time off
Sr. Payroll Analyst
GenServe —Tampa, FL
- Mid-level
- Continuous improvement
- 2 years
Quick Apply
Board Certified Behavior Analyst
Acorn Health —Riverview, FL
- $78,000 - $93,500 a year
- Background check
- Writing skills
- English
- Continuing education credits
- Paid holidays
Quick Apply
Behavior Analyst BCBA
Healthpro Heritage, LLC —Tampa, FL
- $85,000 - $102,000 a year
- Full-time
- Mid-level
- Clinic
- Experience working with children
- Relocation assistance
- Paid time off
Board Certified Behavior Analyst
BASS ABA Therapy —Clearwater, FL
- Monday to Friday
- Background check
- Mid-level
- Master's degree
- Health insurance
- Dental insurance
Quick Apply
2d
Financial Analyst (Private Equity Environment)
Green Courte Residential Holdings LLC —Clearwater, FL
- $75,000 - $90,000 a year
- Full-time
- Mid-level
- Office
- Residential
- Paid training
- Paid parental leave
Quick Apply
Board Certified Behavior Analyst
H2 Health —Riverview, FL
- $80,000 - $82,000 a year
- Full-time
- Management
- Data analysis skills
- Mid-level
- Continuing education credits
- Health savings account
Quick Apply
Board Certified Behavior Analyst
H2 Health —Valrico, FL
- $80,000 - $82,000 a year
- Full-time
- Management
- Data analysis skills
- Mid-level
- Continuing education credits
- Health savings account
Quick Apply

I want to receive the latest job alert for support analyst in tampa fl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

support analyst jobs near tampa fl

Service Desk Analyst

University of Tampa -
Tampa, FL

Apply Now

Job Details

Full-time

Benefits

Free parking
Disability insurance
Flexible spending account
Employee assistance program
Pet insurance

Qualifications

High school diploma or GED
Managing clients in a customer support role
Computer hardware
Desktop (troubleshooting support)
HR systems

Full Job Description

Position Details

Information Technology and Security at The University of Tampa has an opening for a Service Desk Analyst. This position provides comprehensive technical support and customer service for University-supported applications, accounts, devices, peripherals, and technology platforms. This position responds to support requests in person, by phone, electronically, and through ticketing workflows; diagnoses and resolves hardware, software, account, access, and connectivity issues; documents resolutions; escalates urgent or specialized matters to the appropriate resource; and communicates clearly with customers throughout the support process. The position also supports endpoint configuration, device lifecycle activities, standards-based PC/Mac deployment, student employee guidance, service documentation, and operational improvements for the User Services team.

Responsibilities

Customer Support and Ticket Ownership

Respond to requests for technical assistance in person, by phone, and electronically.
Provide user support and customer service for University-supported applications, platforms, accounts, devices, and peripheral equipment.
Log, manage, track, route, and document service requests, incidents, problems, and resolutions in the designated ticketing system.
Advise users on appropriate next steps, maintain clear communication, and ensure customers are informed throughout the support process.
Identify urgent issues, escalate appropriately, and inform management of recurring or high-impact problems.

Technical Troubleshooting and Endpoint Support

Diagnose and resolve technical hardware, software, application, account, and equipment issues.
Install, configure, upgrade, maintain, and troubleshoot end-user computers, applications, and peripherals.
Configure PC and Mac computers to meet University security standards and policies.
Connect computers to the campus network and perform first-level diagnostics for connection issues from the wall jack to the user endpoint.
Repair or replace malfunctioning equipment when appropriate and coordinate escalation for issues requiring specialized resources.

Identity, Access, and Microsoft 365 Administration

Create student employee accounts within approved role-based access boundaries.
Reset Active Directory passwords; enable or disable accounts; move, delete, or manage objects in Active Directory as authorized.
Use assigned Microsoft 365, Azure, Exchange, Intune, group-management, licensing, BitLocker, and LAPS access for support activities.
Support shared mailbox access, shared mailbox conversion/reversion activities, distribution list or group membership changes, and Microsoft 365 license assignment or removal.
Delete devices from Intune and view BitLocker or LAPS information as needed to resolve approved support requests.

Asset Lifecycle and Hardware Operations

Maintain accurate hardware inventory records and assist with annual computer lease exchange or similar endpoint refresh initiatives.
Coordinate data sanitation prior to disposal in accordance with University procedures and applicable technology standards.

Documentation, Training, and Continuous Improvement

Research questions using available information resources and stay current with system information, changes, and updates.
Assist with training and guidance for student Service Desk employees.
Assist in developing and maintaining departmental and end-user computer procedures and documentation.
Contribute to service desk procedure adherence, knowledge-sharing, and process improvement across User Services.

Miscellaneous

Service Desk staff member may receive other duties as assigned.

Requirements

High school diploma or equivalent required. Bachelor’s degree preferred

• Working knowledge of fundamental operations of relevant software, hardware and other equipment • knowledge and experience of customer service practices • Related experience and training in troubleshooting and providing service desk support • Some training experience preferred • Knowledge of or the ability to learn quickly The University of Tampa software programs such as Workday and Microsoft Office • Willingness to embrace new technologies and innovative organization practices

Competencies

Excellent oral and written communication skills.
Strong customer service focus and end-user orientation.
Ability to explain technical concepts clearly to non-technical users.
Problem analysis, troubleshooting methodology, and solution-oriented judgment.
Attention to detail, planning and organizing, adaptability, and stress tolerance.
Team interaction, collaboration with technical staff, and ability to develop joint solutions.
Leadership and coaching ability when guiding student employees or supporting team documentation and procedures.
Willingness to embrace new technologies and improved organizational practices.

Required Attachments

Please be sure to attach all required documents listed below in the attachment box at the bottom of the "My Experience" page of the application before continuing through the application. Though the attachment box is labeled as “CV/Resume”, more than one attachment may be uploaded.

1. Cover letter

2. Resume

The University of Tampa offers great benefits to include:

FREE Tuition
Generous paid leave
Wellness initiatives
100% Employer-Funded Health Reimbursement Account
100% Employer-Paid Short & Long Term Disability Insurance
100% Employer-Funded Employee Assistance Program
Discounted On-Campus Dining Meal Plans
FREE On-Campus Parking
FREE Access to Campus Amenities (pool, library, campus events and more)
Fitness Center
Pet Insurance
Flexible Spending Accounts
And more!

Work Schedule

Regular schedule: 7:30AM – 4:00PM
Summer schedule: 8:00AM – 5:30PM

Work schedule may rotate to cover Service Desk hours of operation and may include evenings and weekends.

Background Check Requirement

Finalists may be required to submit to a criminal background check. Some positions may also require a motor vehicle report and/or a credit report.

Apply Now

Refine Your Search

support analyst jobs in tampa fl

Service Desk Analyst

Technical Support Analyst - Valrico Academy

Desktop Support Associate Analyst

IT Support Analyst I

Service Desk Analyst

Data Support Analyst

Budget & Coverage Analyst - Clinical Research

Systems Analyst

Board-Certified Behavior Analyst

Behavior Analyst BCBA

Behavior Analyst BCBA

Board Certified Behavior Analyst

Behavior Analyst BCBA

Sr. Payroll Analyst

Board Certified Behavior Analyst

Behavior Analyst BCBA

Board Certified Behavior Analyst

Financial Analyst (Private Equity Environment)

Board Certified Behavior Analyst

Board Certified Behavior Analyst

I want to receive the latest job alert for support analyst in tampa fl

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected