Top 6 Front desk agent Jobs in Tamuning Gu

Onboarding Coordinator / Front Desk
Title Guaranty of Guam —Hagåtña, GU
- $11 - $15 an hour
- Full-time
- Mid-level
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Receptionist
Ace Auto Port —Yigo, GU
- From $10 an hour
- Part-time
- High school diploma or GED
- Organizational skills
- In-person
- Paid time off
- Employee discount
Quick Apply
15h
Front Desk Administrative Assistant
MACKS Realty —Tamuning, GU
- $20,000 - $50,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Office
Quick Apply
7d
Guest Service Agent FT- Graveyard Shift-8hrs in 22:30-7:00
Hoshino Resorts RISONARE Guam —Tamuning, GU
- Nights as needed
- Hotel
- Fair chance
- In-person
Quick Apply
10d
Harper Veterinary Hospital: Front Desk
Harper Valley Kennels Inc. —Asan, GU
- From $10 an hour
- Full-time
- Customer service
- Computer literacy
- Administrative experience
Quick Apply
1d
Front Desk Agent - Japanese or Chinese Speaking
Crowne Plaza Hotels & Resorts —Tamuning, GU
- $13 an hour
- Weekends as needed
- Basic math
- High school diploma or GED
- Computer skills
- Health insurance
- Dental insurance
2d

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Guest Service Agent FT- Graveyard Shift-8hrs in 22:30-7:00
Hoshino Resorts RISONARE Guam —Tamuning, GU
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10d
Member Relations Associate
COAST360 FEDERAL CREDIT UNION —Maite, GU
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front desk agent jobs near tamuning gu

Onboarding Coordinator / Front Desk

Title Guaranty of Guam -
Hagåtña, GU

Quick Apply

Job Details

Full-time
$11 - $15 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
401(k) matching
Professional development assistance
Life insurance
Retirement plan

Qualifications

Escrow
Title processing
Email customer support
Phone communication
Spreadsheets
In-person customer service
Managing clients in a customer support role
Legal administrative experience
Attention to detail
Problem-solving
CRM system proficiency
Client interaction via phone calls

Full Job Description

About the Role

Title Guaranty is hiring a Client Onboarding Coordinator to be the front-end point of contact for new title and escrow requests while also owning key internal business functions tied to pipeline tracking, revenue accuracy, and operational reporting.

This role is ideal for someone who enjoys customer service and professional client interaction. If you’re organized, confident in communicating with professionals, and you like roles where your work creates measurable results, we’d love to meet you.

What You’ll Do

Client Onboarding & Intake

Receive new title and escrow requests and confirm required information is complete
Open new files and send onboarding communications and next-step instructions
Gather information from agents, lenders, attorneys, buyers, sellers, and other stakeholders
Ensure all intake details are captured accurately from the beginning
Analyze service requests and make product recommendations
Follow up on missing items to keep requests moving

Customer Service & Product Guidance

Answer questions about our services, process steps, timelines, and requirements (training provided)
Communicate clearly and professionally by phone, email, and in person
Provide updates so clients and partners always know what’s next
Escalate complex questions appropriately while owning follow-through

Revenue & Fee Quality Control (Internal)

Verify correct service selections and fee items are logged on each file
Maintain a checklist to ensure key billing elements are not missed
Track invoice/payment status by file (as applicable to our process)
Identify missing charges or inconsistencies and flag for correction
Maintain a monthly internal log of revenue leakage risks (missed fees, exceptions, overrides)

Pipeline Metrics & Weekly Reporting (“Closings Board”)

Track open files, stage of progress, and expected closings
Produce weekly reporting on active files for leadership teams.
Identify bottlenecks and recurring delays
Maintain a dashboard that leadership can use to forecast workload and revenue

Process Improvement

Help refine scripts, templates, and onboarding workflows
Recommend improvements that reduce confusion and internal rework
Strengthen consistency in how requests are captured and tracked

What We’re Looking For

Required

Strong customer service experience (phone/email/in-person)
High attention to detail and strong follow-through
Comfort working with numbers and checklists (accuracy-focused, not heavy accounting)
Excellent written and verbal communication
Comfort using digital tools (spreadsheets, email, CRMs, or task systems)

Preferred (Not Required)

Experience in real estate, escrow, banking, lending, legal admin, or office operations
Experience tracking pipelines, reporting metrics, or managing workflows
Familiarity with billing/invoicing or fee tracking

(We provide training on our workflow, services, and systems.)

Skills That Help You Thrive Here

Clear communication and professionalism
Strong organization and prioritization
Accountability and consistency
Comfort tracking details across multiple files
Ability to spot problems early and take initiative to resolve them

What Success Looks Like

Within your first 60–90 days, you will:

Onboard new requests confidently and reduce intake errors
Maintain a clean pipeline dashboard leadership can trust
Identify and prevent revenue leakage by catching missed fee items early
Improve efficiency by flagging recurring bottlenecks
Provide a smooth, reliable experience for clients and referral partners

Job Type: Full-time

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Professional development assistance

Work Location: In person

Pay: $11.00 - $15.00 per hour

Benefits:

401(k)
401(k) matching
Health insurance
Life insurance
Paid time off
Retirement plan

Work Location: In person

Quick Apply

Refine Your Search

front desk agent jobs in tamuning gu

Onboarding Coordinator / Front Desk

Front Desk Receptionist

Front Desk Administrative Assistant

Guest Service Agent FT- Graveyard Shift-8hrs in 22:30-7:00

Harper Veterinary Hospital: Front Desk

Front Desk Agent - Japanese or Chinese Speaking

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