Top 658 Service dispatcher Jobs in Tarentum Pa

SR CUSTOMER SERVICE REP - CHESWICK, PA
Packaging Corporation of America —Cheswick, PA
- $60,000 - $75,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Paid holidays
5d
Dispatcher
Confidential —Pittsburgh, PA
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Profit sharing
- Health insurance
Quick Apply
Customer Service Representative
Spang & Company —Pittsburgh, PA
- Hybrid work
- Marketing
- ERP systems
- Mid-level
- 401(k) matching
Quick Apply
LICENSED INSURANCE AGENT/CUSTOMER SERVICE REPRESENTATIVE
Pasquinelli Insurance Agency —Gibsonia, PA
- $40,000 - $50,000 a year
- Part-time
- Background check
- Sales
- Customer service
- 401(k) matching
Quick Apply
HVAC Service Technician
Bolster-DeHart Inc. —Wexford, PA
- $18 - $25 an hour
- Full-time
- Background check
- Mid-level
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
HVAC Service Tech
PELLES HEATING & COOLING SERVICES INC —Mars, PA
- $60,000 - $100,000 a year
- Overtime
- Clean driving record
- Mid-level
- 3 years
- Paid training
- Paid holidays
Quick Apply
9d
HVAC Service Tech Hiring Event
ARS-Rescue Rooter —Pittsburgh, PA
- Full-time
- Clean driving record
- Pass drug screening
- Mid-level
- Paid holidays
- Disability insurance
5d
HVAC Service Technician
Restano —Pittsburgh, PA
- $50,000 - $120,000 a year
- Full-time
- Clean driving record
- Customer service
- 5 years
- Fuel card
- Health insurance
Quick Apply
9d
HVAC Service Technician
Lane Valente Industries —Pittsburgh, PA
- Full-time
- Mid-level
- Hand tools
- Health insurance
- Dental insurance
Quick Apply
Dispatcher
Builders FirstSource —Greensburg, PA
- Full-time
- Background check
- Basic math
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
6d
Certified Dietary Manager and Food Services Director
Confidential —Westmoreland County, PA
- $25 - $30 an hour
- Full-time
- Background check
- Mid-level
- Quality control
- Health insurance
- Dental insurance
Quick Apply
Automotive Customer Service Advisor - 1459
Jiffy Lube —Wexford, PA
- $15 - $19 an hour
- No experience needed
- Ability to climb stairs
- Ability to lift 50 pounds
- AD&D insurance
- Health insurance
Quick Apply
6d
Commercial HVAC Service Technician
CaptiveAire —Pittsburgh, PA
- $55,000 - $85,000 a year
- Customer service
- Mid-level
- Ability to lift 50 pounds
- Fuel card
- Paid holidays
Quick Apply
Food Services Manager
LIFE Pittsburgh —Greentree, PA
- $50,000 - $62,000 a year
- Full-time
- ServSafe
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Customer Service Associate
Par Mar Stores —Oakdale, PA
- High school diploma or GED
- 16+ years old
- Guest services
- Opportunities for advancement
- Flexible schedule
Quick Apply
Service Maintenance Manager
The Community Builders —Pittsburgh, PA
- Weekends as needed
- Mid-level
- Leadership
- Communication skills
- 403(b) matching
- Health savings account
Quick Apply
Customer Service Associate
Par Mar Stores —Sarver, PA
- High school diploma or GED
- 16+ years old
- Guest services
- Opportunities for advancement
- Flexible schedule
Quick Apply
HVAC Service Technician at Confidential
HireAligned —Greensburg, PA
- $25 - $40 an hour
- Overtime
- Clean driving record
- Customer service
- Mid-level
- Fuel card
- Paid holidays
Quick Apply
Senior HVAC Service Technician
ARS-Rescue Rooter —Butler, PA
- $32 - $38 an hour
- Full-time
- Background check
- Clean driving record
- Customer service
- Fuel card
- Health savings account
9d
Customer Service - Self Storage Manager
Public Storage —Pittsburgh, PA
- $15 an hour
- Full-time
- Entry level
- Mileage reimbursement
- Health insurance
Quick Apply
12d

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SR CUSTOMER SERVICE REP - CHESWICK, PA

Packaging Corporation of America -
Cheswick, PA

Apply Now

Job Details

Full-time
$60,000 - $75,000 a year
5 days ago

Benefits

AD&D insurance
Paid holidays
Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Microsoft Word
Microsoft Excel
Customer relationship building
Microsoft Outlook
Customer order taking
Sales order data entry
High school diploma or GED
Managing clients in a customer support role

Full Job Description

As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers — large and small — package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility.

People • Customers • Trust

The Senior Customer Service Representative is responsible for providing superior service to customers. This includes responding to customer inquiries regarding product availability, pricing, freight rates, allocations, and delivery dates, receiving new orders, and monitoring status of current orders. Additionally, the Senior Customer Service Representative is responsible for resolving complaints and requests for billing adjustments. The Senior Customer Service Representative normally handles larger and more complicated customer accounts and orders.

PRINCIPLE ACCOUNTABILITIES:

Receive, process, and track assigned orders through to scheduling. Consult with various internal departments to ensure order completeness, on-time delivery and accurate invoicing.

Communicate significant information regarding customer accounts/orders to appropriate internal departments including ensuring Sales Representatives are informed of pertinent activity regarding individual accounts.

Coordinate customer requests for product specifications, availability, shipping, quotations and estimates, samples.

Serve as a link between the customer and the design, sales and production teams to meet customer requirements including scheduling production, securing delivery dates, addressing order changes, and resolving complaints.

Maintain organized customer files.

Investigate and resolve customer complaints including billing issues and escalates to Manager or appropriate internal departments when needed.

Manage on-hand inventory levels and reconciles to customer orders, forecasts and just in time schedules; this includes taking physical inventory at month end.

May provide direction and support to other customer service representatives and/or provide back up to Customer Service Manager as needed.

BASIC REQUIREMENTS:

Education equivalent to high school diploma required.

Five (5) years’ previous work experience in a customer service role with experience handling customer orders on an order entry system, and maintaining / building strong positive customer business relationships.

Strong working knowledge of computer systems including experience with Microsoft Word, Excel, and Outlook

PREFERRED REQUIREMENTS:

Associates degree or college accounting coursework.

Two (2) years’ previous work experience in the manufacturing sector, containerboard and corrugated packaging industry.

Previous experience using an automated order entry system.

KNOWLEDGE, SKILLS & ABILITIES:

Strong attention to meeting and exceeding customer expectations.

The ability to network and build relationships with individuals of various experience and corporate positions.

Strong active listening and evaluating skills.

Strong analytical skills with the ability to handle detail oriented tasks and review multiple documents and reports.

Able to work in a fast paced, deadline-oriented environment, prioritize assignments, and handle multiple tasks.

Above average written and verbal communication skills with the ability to communicate to multiple audiences and purposes, and to effectively communicate with customers over the phone.

Strong organizational skills with the ability to handle numerous details, deadlines, and requests.

Previous experience working in a team environment preferred, or a strong understanding of the importance of open communication and information sharing among co-workers.

Able to work flexible hours or overtime as needed.

COMPENSATION AND BENEFITS

Starting salary range for position: $60,000 - $75,000
Bonus: Annual – Based upon individual contribution and overall, Company performance.
Paid Vacation: Three (3) weeks per calendar year. Pro-rata Vacation during the initial year of hire based upon start date within the calendar year.

Paid Holidays.
- medical, dental, and vision – and are automatically enrolled in life, AD&D, and disability coverages.
Upon hire, an employee is automatically enrolled in the 401k plan. The plan offers both pre-tax and Roth contribution options along with employer provided matching contributions.
Disclaimer: The Compensation and Benefits information in this posting represents PCA’s good faith and reasonable estimate of what it may pay for this position. The Company reserves the right to modify this information at any time, subject to applicable law.

PCA is an Equal Opportunity Employer

Qualified Applicants must apply at careers.packagingcorp.com to be considered.

Apply Now

Refine Your Search

service dispatcher jobs in tarentum pa

SR CUSTOMER SERVICE REP - CHESWICK, PA

Dispatcher

Customer Service Representative

LICENSED INSURANCE AGENT/CUSTOMER SERVICE REPRESENTATIVE

HVAC Service Technician

HVAC Service Tech

HVAC Service Tech Hiring Event

HVAC Service Technician

HVAC Service Technician

Dispatcher

Certified Dietary Manager and Food Services Director

Automotive Customer Service Advisor - 1459

Commercial HVAC Service Technician

Food Services Manager

Customer Service Associate

Service Maintenance Manager

Customer Service Associate

HVAC Service Technician at Confidential

Senior HVAC Service Technician

Customer Service - Self Storage Manager

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