Top 413 Customer quality engineer Jobs in Taylor, Tx

Customer Quality Engineer
Compal USA Technologies —Georgetown, TX
- $104,000 - $122,000 a year
- Full-time
- Engineering
- Mid-level
- 3 years
- Health savings account
- Relocation assistance
Quick Apply
3d
Material Quality Engineer
Samsung Electronics —Taylor, TX
- $106,000 - $174,500 a year
- Full-time
- 7 years
- Bachelor of Science
- Senior level
- Wellness program
- Paid parental leave
Nuclear Med Tech
Baylor Scott & White Health —Round Rock, TX
- Patient monitoring
- Hospital
- Computer literacy
- Health insurance
- Tuition reimbursement
8d
Field Service Engineer
Koehler Instrument Co., Inc. —Texas
- $75,000 - $95,000 a year
- 8 hour shift
- 5 years
- Bachelor of Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Multimodality Tech
Baylor Scott & White Health —Pflugerville, TX
- Full-time
- Hospital
- Inventory management
- Customer service
- Health insurance
- Tuition reimbursement
Interventional Rad Tech
Baylor Scott & White Health —Round Rock, TX
- Hospital
- Inventory management
- Mid-level
- Health insurance
- Tuition reimbursement
1d
Sonar Operator
Socon Sonar Well Services —Texas
- $65,000 - $95,000 a year
- Full-time
- CDL B
- Background check
- DOT physical examination
- Health insurance
- Dental insurance
Quick Apply
Regional Asphalt Field Services Technician - Southwest
Ingevity —Texas
- Full-time
- Up to 50% travel
- Construction site
- Mid-level
Upgrade Install and Relocation Engineer
ASML —Austin, TX
- Weekends as needed
- Heavy equipment operation
- Assembly
- Travel
Refrigeration Technician
Cargill —Round Rock, TX
- $27.20 - $38.55 an hour
- Full-time
- 18 years or older
- Computer literacy
- English
- Wellness program
- Paid holidays
Multimodality Tech
Baylor Scott & White Health —Pflugerville, TX
- Full-time
- Hospital
- Inventory management
- Customer service
- Health insurance
- Tuition reimbursement
Heavy Civil Project Manager
Thalle Construction Company —Texas
- Civil engineering
- Construction site
- Bachelor of Science
- Paid holidays
- Disability insurance
Quick Apply
Technical Lead
Morson Talent (Canada & USA) —Austin, TX
- $72 an hour
- Contract
- Hybrid work
- 8 years
- Analysis skills
- Bachelor's degree
Quick Apply
Manufacturing–Industrial Engineer
Paradigm Manufacturing —Hutto, TX
- $70,000 - $75,000 a year
- Full-time
- Background check
- CAD
- ERP systems
- Health insurance
- Dental insurance
Quick Apply
Maintenance Technician III - Glenhaven Star Ranch
Simpson Housing LLLP —Hutto, TX
- $20.98 - $25.28 an hour
- Overtime
- Carpentry
- Microsoft Outlook
- Mid-level
- AD&D insurance
- Paid holidays
9d
Electronics Production Technician
Crucial Link Group —Taylor, TX
- $20 an hour
- 8 hour shift
- Microsoft Word
- Background check
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Mechanical Engineer
Paradigm Manufacturing —Hutto, TX
- $70,000 - $75,000 a year
- Full-time
- Background check
- ERP systems
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Director of Engineering
Paradigm Manufacturing —Hutto, TX
- Full-time
- Background check
- 5 years
- Windows
- Health insurance
- Dental insurance
Quick Apply
Journeyman Electrician
AUI Partners —Texas
- Full-time
- Background check
- Construction site
- Mid-level
Quick Apply
Staff Software Engineer
Neubus —Round Rock, TX
- $130,000 - $160,000 a year
- Full-time
- Hybrid work
- 8 years
- SQL
- AWS
- Free parking
- Health savings account
Quick Apply

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customer quality engineer jobs near taylor, tx

Customer Quality Engineer

Compal USA Technologies
Georgetown, TX

Quick Apply

Job Details

Full-time
$104,000 - $122,000 a year
3 days ago

Benefits

Health savings account
Relocation assistance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
IPC 610
Supplier quality engineering experience within electronics industry
Defect resolution root cause analysis
Customer returns handling
Engineering
PCB
Bachelor's degree in engineering
Industrial Engineering
Quality control experience within electronics industry
Customer relationship management
Technical troubleshooting support
Quality audits
Electrical Engineering
Failure analysis
Production troubleshooting

Full Job Description

Compal USA Technology is a leading advanced manufacturing company specializing in the production of next-generation AI servers, cloud infrastructure, and enterprise technology solutions.

With rapidly expanding operations in Taylor and Georgetown TX, we are investing more than $235 million in manufacturing infrastructure and creating up to 1,500 careers in Central Texas. Guided by our commitment to Building Tomorrow, we combine innovation, operational excellence, and a high-performance culture to shape the future of technology manufacturing.

The Customer Quality Engineer (CQE) is responsible for managing customer quality performance, ensuring alignment between customer expectations, manufacturing execution, and field performance across SMT, server assembly, and repair (RMA) operations.

This role owns the customer quality lifecycle—from issue containment to corrective action and audit readiness—driving defect prevention, rapid response, and continuous improvement.

The CQE serves as the primary quality interface with customers, ensuring transparency, responsiveness, and sustained quality performance.

The CQE directly impacts:

Customer satisfaction and trust

· Field return (RMA) reduction and reliability improvement

· Audit readiness and compliance performance

· On-time delivery and product quality performance

· High-reliability execution of AI server and GPU systems

LEVEL I – Customer Quality Engineer I

(Entry to Intermediate Level)

Key Responsibilities

· Support customer quality communication and issue tracking:

· Customer complaints and defect notifications

· Field return (RMA) intake and documentation

· Coordinate initial containment actions:

o Work with Manufacturing, IQC, and SQE teams

o Ensure immediate response to customer-reported issues

· Maintain and track:

o Customer quality metrics (RMA, defects, response time)

o Corrective action status (SCAR / 8D support)

· Support failure analysis coordination:

o Collect data from repair/depot operations

o Ensure proper documentation and traceability

· Assist in customer reporting:

o Weekly/monthly quality reports

o KPI dashboards

o Ensure ESD, handling, and process compliance aligned with customer requirements

Qualifications

Bachelor’s degree in Engineering (Electrical, Industrial, Quality, or related)

1–3 years in electronics manufacturing, customer quality, or repair operations

Basic understanding of SMT, PCBA, and server assembly processes

LEVEL II – Customer Quality Engineer II

(Intermediate Level)

Additional Responsibilities

· Own customer complaint management process:

o Lead 8D / corrective action response to customers

o Ensure containment, root cause validation, and effectiveness

o Analyze and drive improvements on:

o Field return (RMA) trends

o SMT and assembly-related defects

o System-level failures in server builds

· Lead root cause analysis (RCA):

o Cross-functional coordination with Engineering, SQE, and Repair teams

· Manage customer communication:

o Provide timely updates, technical explanations, and action plans

o Ensure alignment with customer expectations and SLAs

· Support New Product Introduction (NPI):

o Customer quality readiness

o Validation of quality requirements and acceptance criteria

· Support and participate in:

o Customer audits and internal audits

o Compliance to ISO 9001 and customer-specific requirements

· Qualifications

o 3–6 years in customer quality, manufacturing quality, or repair operations

o Strong knowledge of IPC-A-610 and system-level defect analysis

o Experience with failure analysis and RMA troubleshooting

o Strong communication and problem-solving skills (8D, 5-Why, Fishbone)

LEVEL III – Senior Customer Quality Engineer (CQE III)

(Advanced / Technical Lead)

Additional Responsibilities

· Define and drive customer quality strategy aligned to:

o AI server platforms and GPU systems

o High-reliability and hyperscale customer expectations

· Own customer relationship from a quality perspective:

o Executive-level communication

o Escalation management

o Customer satisfaction improvement plans

· Lead customer audits and technical reviews:

o Prepare site for audits (ISO, customer-specific)

o Ensure full audit readiness and compliance

· Analyze field failure data and RMA trends:

o Identify systemic issues across manufacturing and suppliers

o Drive permanent corrective actions across functions

· Drive Cost of Poor Quality (COPQ) reduction:

o Focus on field failures, warranty, and returns

o Lead high-impact issue escalation:

o Affecting customer shipments or field performance

o Coordinate rapid response across global teams

o Integrate customer feedback into manufacturing and supplier improvements

o Mentor and develop CQE and cross-functional quality teams

Qualifications

· 6–10+ years in high-reliability electronics/server manufacturing

· Strong experience managing customer relationships and escalations

· Deep understanding of:

· System-level failure analysis

· Server integration and repair processes

· Experience in:

· AI server / GPU manufacturing (preferred)

· Customer audits and compliance

· RMA / field return lifecycle management

EXECUTIVE VALUE STATEMENT

The CQE function ensures end-to-end customer quality excellence, enabling:

o Strong customer trust and satisfaction

o Rapid response and resolution of field issues

o Reduced RMA and improved product reliability

o Full alignment between customer expectations and manufacturing execution

o Scalable quality performance for AI server production

Pay: $104,000.00 - $122,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Relocation assistance
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer quality engineer jobs in taylor, tx

Customer Quality Engineer

Material Quality Engineer

Nuclear Med Tech

Field Service Engineer

Multimodality Tech

Interventional Rad Tech

Sonar Operator

Regional Asphalt Field Services Technician - Southwest

Upgrade Install and Relocation Engineer

Refrigeration Technician

Multimodality Tech

Heavy Civil Project Manager

Technical Lead

Manufacturing–Industrial Engineer

Maintenance Technician III - Glenhaven Star Ranch

Electronics Production Technician

Mechanical Engineer

Director of Engineering

Journeyman Electrician

Staff Software Engineer

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