Top 3 Front desk manager Jobs in Telluride, Co

Front Dest Supervisor
The Peaks Resort and Spa —Telluride, CO
- $23 - $25 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Mid-level
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Assistant Front Office Manager
The Peaks Resort and Spa —Telluride, CO
- $50,000 - $60,000 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Inventory management
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Reservation Agent
MOUNTAIN LODGE RENTAL MANAGEMENT LLC —Telluride, CO
- $20.00 - $22.50 an hour
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
- Paid time off
- 401(k) matching
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Account Representative
Latitude Insurance —Telluride, CO
Professionally answer and triage inbound calls, emails, and walk-in client inquiries. Obtain your Colorado insurance license and transition into a fully active…
$60,000 - $70,000 a year
Quick Apply
Reservations & Guest Services Coordinator
Lodging In Telluride —Telluride, CO
Answer phone calls and inquiries, field questions and escalate to other team members as needed. Field incoming guest requests, escalate to appropriate team for…
$23 - $27 an hour
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9d

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Hotel General Manager
Confidential —Columbus, OH
Enhance guest services by overseeing front desk operations, multi-line phone systems, phone etiquette standards, and resolving guest issues efficiently.
$65,000 - $70,000 a year
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7d
General Manager
Courtyard - Columbus Airport —Columbus, OH
Oversee all hotel operations, including front desk, housekeeping, maintenance, and food and beverage (if applicable).
$75,000 - $90,000 a year
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Front Dest Supervisor

The Peaks Resort and Spa -
Telluride, CO

Quick Apply

Job Details

$23 - $25 an hour

Qualifications

Hospitality reservation systems
Microsoft Excel
Microsoft Outlook
Managing teams in a customer support role
Phone communication
Client inquiry handling
Managing hospitality teams
Customer relationship management
Team motivation (leadership skill)
Technical Proficiency
Client interaction via phone calls

Full Job Description

Description:

Position Summary: In addition to direct guest interaction, supervise the front desk team, offering real-time coaching and training to ensure every agent meets our service standards. Understanding business operations create and manage shift schedules and assist with complex follow-ups and guest needs.

Essential Duties and Responsibilities: Other duties may be assigned.

Lead the full employee lifecycle for front desk and bell staff, including hiring, orientation, scheduling, payroll via Kronos, and conducting seasonal performance reviews.
Provide daily supervision, motivation, and delegation to staff while ensuring strict adherence to departmental procedures, professional appearance, and work ethic.
Develop and implement ongoing training programs and orientations to enhance the team's guest service skills, technical proficiency, and regional product knowledge.
Monitor and manage departmental finances, including budgets, labor costs, revenue goals, and long-term planning, while ensuring essential supplies and guest resources are maintained.
Coordinate daily operations through shift briefings, am/pm logs, and accurate occupancy reporting to ensure seamless transitions and VIP service.
Champion exceptional guest experiences by resolving issues professionally, supporting concierge functions, and performing front desk duties alongside the team as needed.
Foster a positive work environment by recognizing and rewarding high performance and addressing disciplinary matters immediately.
Collaborate closely with the Manager to execute delegated tasks and attend weekly operations meetings to represent the department.

Supervisory Responsibilities:

In conjunction with the Front Desk Manager, supervise front desk, bell, and concierge staff.

Requirements:

Knowledge, Skills and Abilities:

Effectively communicate information and respond to inquiries from clients, and the public using professional telephone etiquette and interpersonal skills.
Maintain a friendly, professional, cheerful, and courteous demeanor
Ability to multitask and solve problems quickly in a fast-paced environment.
Apply common sense and reasoning to carry out complex instructions and resolve problems involving multiple variables in standardized situations.
Expertly use Microsoft Office (Outlook, Excel, Word), and hotel reservation systems.
Maintain deep familiarity with Telluride region to assist guests effectively.
Apply management experience to lead, train, and motivate staff toward excellence in customer relations.
Must be able to work nights, weekends, holidays and overtime as the job requires

Education and/or Experience:

High School diploma/GED or 2 -3 years supervisory experience in a front office or guest services hospitality industry
Experience working in a high-volume seasonal resort environment a plus

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand for long periods of time; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to sit. The employee must be able to lift up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

While performing the duties of this Job, the noise level is moderate to high during peak periods. Although temperature controlled the employee may be exposed to outside weather conditions. Activity level typically requires a high level of standing/walking per shift, occasional lifting and bending. Employee should be able to function effectively at elevations of 10,000 feet or higher.

Compensation and Benefits

The hourly range for this position is between $23-25

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front desk manager jobs in telluride, co

Front Dest Supervisor

Assistant Front Office Manager

Reservation Agent

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