Top 1224 Patient services representative Jobs in Temple City Ca

Customer Service Representative (Bilingual Korean)
Clever Care Health Plan —Arcadia, CA
- $20 - $23 an hour
- Weekends as needed
- Hybrid work
- Background check
- Spanish
- Microsoft Excel
Dental Receptionist
El Monte Dental Office —El Monte, CA
- From $17 an hour
- Part-time
- Spanish
- Dental office
- Customer service
- Paid time off
Quick Apply
Medical Receptionist
Stafford, Shapiro, Yee & Polonsky —Arcadia, CA
- $17 - $23 an hour
- Full-time
- Background check
- Spanish
- Medical office experience
- Health insurance
- Dental insurance
Quick Apply
Admissions Coordinator (SNF)
Confidential —San Gabriel Valley, CA
- $25 - $28 an hour
- Full-time
- Skilled nursing facility
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
10d
Patient Service Advocate II
AltaMed Health Services Corporation —El Monte, CA
- $25.00 - $29.38 an hour
- Full-time
- Background check
- Spanish
- BLS Certification
- 403(b) matching
- Paid holidays
Patient Access Rep-ED - Registration ED - Full Time 8 Hours Evenings (3:00PM to 11:30PM) (Union, Non-Exempt)
USC —Arcadia, CA
- $25.75 - $34.65 an hour
- 8 hour shift
- BLS Certification
- HIPAA
- Inpatient
Patient Access Representative III - Duarte
City of Hope —Duarte, CA
- $25.78 - $36.09 an hour
- Full-time
- Hospital
- Medical office experience
- Mid-level
4d
Patient Access Rep II - Patient Access Contact Center - Breast Center - Full-Time, Remote Eligible, Days
Cedars-Sinai —Los Angeles, CA
- $25.00 - $37.74 an hour
- 8 hour shift
- Remote
- Hospital
- HIPAA
- Mid-level
13d
Receptionist - Primary Care - Full Time - Days - 8hr West Covina (Pavilion)
Emanate Health —West Covina, CA
- $23.00 - $34.50 an hour
- 8 hour shift
- Primary Care
- High school diploma or GED
- Clinic
Quick Apply
5d
Patient Access Rep-ED - Registration ED - Full Time 8 Hours Evenings (3:00PM to 11:30PM) (Union, Non-Exempt)
Keck Medical Center of USC —Arcadia, CA
- $25.75 - $34.65 an hour
- 8 hour shift
- Background check
- BLS Certification
- HIPAA
Medicals Records/Front Desk Receptionist/Scheduling
Medical Imaging Partners —Arcadia, CA
- $19 - $21 an hour
- Full-time
- Computer literacy
- HIPAA
- English
- Health insurance
- Dental insurance
Quick Apply
Patient Services Advocate II - Dental
AltaMed Health Services Corporation —El Monte, CA
- $25.00 - $29.38 an hour
- Full-time
- Background check
- Spanish
- Dental office
- 403(b) matching
- Paid holidays
Patient Access Representative, PAS (0.75 FTE)
Shriners Hospitals for Children —Pasadena, CA
- $21.63 - $30.54 an hour
- Part-time
- 18 years or older
- Spanish
- English
Quick Apply
12d
Patient Services Advocate II - Dental - Temp
AltaMed Health Services Corporation —El Monte, CA
- $25.00 - $29.38 an hour
- Full-time
- Background check
- Spanish
- Dental office
- 403(b) matching
- Paid holidays
12d
Senior Patient Service Rep - Fair Oaks (Pasadena)
Cedars-Sinai —Pasadena, CA
- $25.17 - $39.01 an hour
- 8 hour shift
- Mid-level
- Outpatient experience
- High school diploma or GED
Patient Service Rep - Ear, Nose & Throat (Pasadena)
Cedars-Sinai —Pasadena, CA
- $25.00 - $33.68 an hour
- 8 hour shift
- Mid-level
- Outpatient experience
- High school diploma or GED
Support Coordinator II - Arcadia Multispecialty - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
USC —Arcadia, CA
- $26.00 - $41.28 an hour
- 8 hour shift
- Spanish
- Microsoft Outlook
- Word processing
Patient Access Rep-ED - Registration ED - Per Diem 8 Hours Evening (11AM to 7:30PM)(Union, Non-Exempt)
USC —Arcadia, CA
- $25.75 - $34.65 an hour
- 8 hour shift
- BLS Certification
- HIPAA
- Inpatient
Patient Access Rep - ED Registration - Per Diem 8 Hours Nights (11:00PM to 7:30AM) (Union, Non-Exempt)
USC —Arcadia, CA
- $25.75 - $34.65 an hour
- 8 hour shift
- BLS Certification
- HIPAA
- No high school diploma
Call Center Scheduler - OB/GYN Clinic - Full Time - Days - 8hr West Covina
Emanate Health —West Covina, CA
- $23.00 - $34.50 an hour
- 8 hour shift
- Spanish
- Computer literacy
- Medical office experience
Quick Apply
5d

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Customer Service Representative (Bilingual Korean)

Clever Care Health Plan -
Arcadia, CA

Apply Now

Job Details

Full-time
$20 - $23 an hour

Qualifications

High school diploma or GED

Full Job Description

Must be available to work from 11:30AM to 8:00PM.
This position operates on a hybrid work schedule. Candidate must reside in Los Angeles or Orange County.

Are you ready to make a lasting impact and transform the healthcare space? We are one of Southern California’s fastest-growing Medicare Advantage plans with an incredible 112% year-over-year membership growth.

Who Are We? ✨

Clever Care was created to meet the unique needs of the diverse communities we serve. Our innovative benefit plans combine Western medicine with holistic Eastern practices, offering benefits that align with our members’ culture and values.

Why Join Us?

We’re on a mission! Our rapid growth reflects our commitment to making healthcare accessible for underserved communities. At Clever Care, you’ll have the opportunity to make a real difference, shape the future of healthcare, and be part of a fast-moving, game-changing organization that celebrates diversity and innovation.

Job Summary

Member Advocates are the main point of contact at Clever Care; interfacing with members, prospective members, providers, brokers, and vendors. Serves members by being the main point of contact at Clever Care for member questions and concerns regarding benefits, eligibility, referrals, claims, and any other aspects of plan benefits and services. A successful Member Advocate I ensures member satisfaction by providing superior customer service and displaying a willingness to help at all times while maintaining a professional demeanor.

Member Services Representatives are expected to assess the needs of the caller and determine, based on strong operational understanding, the most appropriate and effective course of action.

Functions & Job Responsibilities

Educates members, family, providers and caregivers regarding benefits and plan options.
Accurately explains benefits and plan options in person, via email, fax, or telephonically.
Provides follow-up with members by clarifying the customer’s issue, determining the cause, and identifying and explaining the solution. Escalates appropriate member issues to management or other departments as required.
Provides follow-up with members by clarifying the customer’s issue, determining the cause, and identifying and explaining the solution. Escalates appropriate member issues to management or other departments as required.
Participates in member calling projects as assigned by management to support the overall Clever Care goal of membership retention.
Follows policies and procedures and job aids in order to maintain efficient and complaint operations; communicates suggestions for improvement and efficiencies to management; identifies and reports problems with workflows following proper departmental procedures; actively participates in departmental staff meetings and training sessions.
Follows all appropriate Federal and State regulatory requirements and guidelines applicable to Clever Care Health Plan operations, as documented I company policies and procedures. Follows all HIPAA requirements.
Documents transactions by completing applicable member forms and summarizing actions taken in appropriate computer system and following standards set by the department or by other authorized individuals.
Ability to work in an environment where continuous coaching and feedback is the standard practice.

Other duties as assigned

Qualifications

Education and Experience:

High School Diploma or equivalent required.
Bachelor’s Degree or equivalent work experience preferred
Two (2) years Customer Service experience preferably in healthcare management and/or a call center setting

Skills:

Familiarity with Centers for Medicare and Medicaid Services (CMS) regulations
Bilingual in Cantonese, Mandarin, Vietnamese, Korean, Spanish, Thai, Khmer, Japanese may be required.
Exceptional customer service skills, including verbal and written communication
Strong active listening skills
Ability to collaborate and be a team player
Must be a quick learner
Ability to remain calm and courteous when handling upset members and offering solutions to their problems and knowing when to escalate the call
Ability to listen, talk, and type at the same time.
Proficiency with Microsoft Office (Word, Excel, Outlook)
Type 40 wpm. 60 wpm preferred

Other:

Must be willing and able to work some weekends from October-March

Wage Range: $20.00 to $23.00 per hour

Physical & Working Environment.

Physical requirements needed to perform the essential functions of the job, with or without reasonable accommodation:

Must be able to travel when needed or required
Ability to operate a keyboard, mouse, phone and perform repetitive motion (keyboard); writing (note-taking)
Ability to sit for long periods; stand, sit, reach, bend, lift up to fifteen (15) lbs.

Ability to express or exchange ideas to impart information to the public and to convey detailed instructions to staff accurately and quickly.

Work is performed in an office environment and/or remotely. The job involves frequent contact with staff and public. May occasionally be required to work irregular hours based on the needs of the business.

Physical & Working Environment.

Physical requirements needed to perform the essential functions of the job, with or without reasonable accommodation:

Must be able to travel when needed or required
Ability to operate a keyboard, mouse, phone and perform repetitive motion (keyboard); writing (note-taking)
Ability to sit for long periods; stand, sit, reach, bend, lift up to fifteen (15) lbs.

Ability to express or exchange ideas to impart information to the public and to convey detailed instructions to staff accurately and quickly.

Clever Care Health Plan is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

Salary ranges posted on the job posting are based on California wages. Salary may be higher or lower depending on the candidate’s state residency.

#LI-Hybrid

Apply Now

Refine Your Search

patient services representative jobs in temple city ca

Customer Service Representative (Bilingual Korean)

Dental Receptionist

Medical Receptionist

Admissions Coordinator (SNF)

Patient Service Advocate II

Patient Access Rep-ED - Registration ED - Full Time 8 Hours Evenings (3:00PM to 11:30PM) (Union, Non-Exempt)

Patient Access Representative III - Duarte

Patient Access Rep II - Patient Access Contact Center - Breast Center - Full-Time, Remote Eligible, Days

Receptionist - Primary Care - Full Time - Days - 8hr West Covina (Pavilion)

Patient Access Rep-ED - Registration ED - Full Time 8 Hours Evenings (3:00PM to 11:30PM) (Union, Non-Exempt)

Medicals Records/Front Desk Receptionist/Scheduling

Patient Services Advocate II - Dental

Patient Access Representative, PAS (0.75 FTE)

Patient Services Advocate II - Dental - Temp

Senior Patient Service Rep - Fair Oaks (Pasadena)

Patient Service Rep - Ear, Nose & Throat (Pasadena)

Support Coordinator II - Arcadia Multispecialty - Full Time 8 Hour Days (Non-Exempt) (Non-Union)

Patient Access Rep-ED - Registration ED - Per Diem 8 Hours Evening (11AM to 7:30PM)(Union, Non-Exempt)

Patient Access Rep - ED Registration - Per Diem 8 Hours Nights (11:00PM to 7:30AM) (Union, Non-Exempt)

Call Center Scheduler - OB/GYN Clinic - Full Time - Days - 8hr West Covina

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