Top 9 Helpdesk engineer Jobs in Tennessee

IT SYSTEM ENGINEER
CISO Global Inc —Tennessee
- $55,000 - $70,000 a year
- 8 hour shift
- Remote
- Mid-level
- Office
- Windows
- Disability insurance
- Health insurance
Quick Apply
Senior Helpdesk Engineer
Volunteer Corporate Credit Union —Nashville, TN
- Full-time
- Hybrid work
- 5 years
- Bachelor's degree
- Senior level
- Health savings account
- Disability insurance
Quick Apply
Network Administrator or Network Engineer
Luciq and Logicant —Midway, TN
- $75 - $100 a year
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
Quick Apply
7d
Solutions Engineer - Remote
Siena AI —Nashville, TN
- Full-time
- Remote
- Mid-level
- 3 years
Systems Administrator Lead- Cameras/ VMS
City of Chattanooga, TN —Chattanooga, TN
- $64,024 - $77,348 a year
- Full-time
- Background check
- Computer Science
- Office
- Health insurance
- Paid time off
Senior Network Engineer
Aegis Sciences Corp —Nashville, TN
- Full-time
- 7 years
- Computer Science
- Office
5d
Waste Acceptance Engineer - Oak Ridge, TN
RSI EnTech, LLC —Oak Ridge, TN
- Bachelor of Science
- Research
- Mid-level
Quick Apply
IT Engineer- Venue
Opry Entertainment Group & Ryman Hospitality Properties —Nashville, TN
- On call
- Computer science
- Computer Science
- Computer literacy
Quick Apply
3h

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helpdesk engineer jobs near tennessee

IT SYSTEM ENGINEER

CISO Global Inc
Tennessee

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Job Details

Full-time
$55,000 - $70,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Work from home
Vision insurance
Life insurance

Qualifications

Customer communication
Wireless Access Point implementation
VoIP administration
Wireless network configuration
Microsoft Exchange
Public Cloud
Network infrastructure
Virtualization tools
VLAN
Email configuration (technical support)
Cloud service support
Remote access management
Azure AD
Server virtualization
Networking equipment (troubleshooting support)
Network security appliance implementation
Telephone systems
VPN management
Active Directory management

Full Job Description

Candidate must be in or near Nashville, TN

General Duties / Responsibilities:

Utilize RMM tools to remotely manage equipment.

Utilize the ticket system to track customer requests and work tasks.

Assist Level I IT Systems Technicians.

Accept Level II IT support tickets from customers and manage ticket to resolution.

Escalate Level III IT support tickets to Systems Admins and assist with resolution.

End user support for desktops, laptops, and mobile devices (Windows, Apple, and Android).

Provide basic hardware troubleshooting in the event of equipment failures.

Provide support for Microsoft Windows Server roles (AD, DHCP, DNS, File, and Print Sharing).

Manage enhanced email security tools for customers.

Manage and maintain device encryption.

Maintain images and deploy equipment for new employees.

Assist with remediation of detected device vulnerabilities.

Troubleshoot Microsoft Office 365 application issues.

Maintain customer equipment stock and submit requests for new equipment when needed.

Provide Level I incident response on security incidents.

Manage Identity MFA for various platforms.

Required knowledge, Experience, and or understanding of:

IP, DNS, DHCP, Subnets, Vlans, and VPN’s.

Firewall, Router, Switch, and Wireless Access Point management.

Supporting both on prem and cloud server environments.

Managing virtualization technologies.

Microsoft Entra tenant configuration and management.

VOIP technologies and solutions.

Microsoft Exchange mailbox management

Expected Skillset:

Strong emphasis on security for all solutions and actions for customers.

Strong customer service and interpersonal skills.

Ability to quickly learn new technologies and environments.

Excellent verbal and written communication skills.

Excellent organizational skills and the ability to work independently.

Ability to troubleshoot technical problems, identify root causes, and find solutions.

Strong attention to detail.

Additional Requirements:

Minimum 3 years of experience supporting Level I or II helpdesk IT support.

Familiar with MSP and Internal IT support for SMB and Enterprise organizations.

Preferred relevant education or certifications.

50% work from home / 50% onsite or at corporate office.

Benefits:

Competitive salary package.

Comprehensive health and wellness benefits.

Continuous learning and professional development opportunities.

Collaborative and innovative work environment.

Compensation:

- $55,000 - $70,000 per year.

Health, dental, vision, disability, and life insurance.

Job Type: Full-time

Pay: $55,000.00 - $70,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance

Experience level:

2 years
3 years

Schedule:

8 hour shift

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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helpdesk engineer jobs in tennessee

IT SYSTEM ENGINEER

Senior Helpdesk Engineer

Network Administrator or Network Engineer

Solutions Engineer - Remote

Systems Administrator Lead- Cameras/ VMS

Senior Network Engineer

Waste Acceptance Engineer - Oak Ridge, TN

IT Engineer- Venue

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