Top 34 Service desk technician Jobs in Tennessee

Help Desk Analyst I
Robert Half —Franklin, TN
- $28.50 - $33.00 an hour
- Temporary
- Computer Science
- Mid-level
- Bachelor's degree
- Disability insurance
- Dental insurance
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17h
Level 1 Help Desk Engineer
Inceed —Brentwood, TN
- $20 - $24 an hour
- Mid-level
- Windows
- Analysis skills
- Paid holidays
- Disability insurance
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3d
IT Service Desk Support
Knoxville Utilities Board —Knoxville, TN
- $45,000 - $67,400 a year
- Overtime
- Hybrid work
- Azure
- Computer literacy
- Pass drug screening
- Paid holidays
- Health insurance
10d
Help Desk Technician
Net3 IT —Knoxville, TN
- $35,000 - $45,000 a year
- Full-time
- Windows
- Ability to lift 50 pounds
- Driver's License
- Profit sharing
- Health savings account
Quick Apply
6d
IT Help Desk Technician
PYA P C —Knoxville, TN
- Full-time
- Computer Science
- Office
- Microsoft Office
- Opportunities for advancement
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6d
Desktop Support Technician
Forward Air —Greeneville, TN
- Full-time
- Computer literacy
- Office
- Windows
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8d
IT Support Specialist
Hub Orion —Tennessee
- $60,000 - $65,000 a year
- Full-time
- Remote
- Research
- Mid-level
- Windows
- Health savings account
- Disability insurance
Quick Apply
20h
Help Desk Analyst
Altar'd State —Knoxville, TN
- Full-time
- Mid-level
- Office
- POS
IT Help Desk Support Specialist
Tele-Optics, Inc. —Kingsport, TN
- From $15 an hour
- Full-time
- Background check
- Customer service
- Pass drug screening
- Health insurance
- Dental insurance
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IT Systems Technician (On Site)
Enable Resource Group LLC —Brentwood, TN
- Full-time
- Background check
- Google Workspace
- Windows
- Health insurance
- Paid time off
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End-User Support Technician
Stewart Title Guaranty Company —Brentwood, TN
- Online Application
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Employee stock purchase plan
- Health insurance
IT Help Desk Technician
ORNL Federal Credit Union —Oak Ridge, TN
- Hybrid work
- Google Workspace
- Computer Science
- Mid-level
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Sr IT Service Desk Technician
Techmer PM, LLC —Clinton, TN
- $100,000 - $125,000 a year
- Computer science
- Computer Science
- 5 years
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Desktop Support Technician
Ovation Workplace Services Inc —Murfreesboro, TN
- $21 - $23 an hour
- Weekends as needed
- Computer Science
- Office
- Master's degree
Quick Apply
Temporary - Computer Lab/Help Desk Technician (Pool)
Nashville State Community College —Nashville, TN
- $20 an hour
- Temporary
- Background check
- Classroom
- Computer literacy
IT Support Specialist
ADDA Infusion —Nashville, TN
- $55,000 - $80,000 a year
- Full-time
- Google Workspace
- 1 year
- Communication skills
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IT Operations Center Technician
BlueCross BlueShield of Tennessee —Chattanooga, TN
- Overtime
- Computer science
- Microsoft Excel
- Microsoft Outlook
1d
Help Desk Technician
AdvancedHEALTH —Goodlettsville, TN
- $50,000 - $55,000 a year
- HIPAA
- High school diploma or GED
- Reliable transportation
- Mileage reimbursement
- Health savings account
Quick Apply
Service Technician
Software Technology Inc —Nashville, TN
- Entry level
Quick Apply
Technical Assistance Technician
Integracon Technologies —Knoxville, TN
- Mid-level
- Communication skills
- Health insurance
- 401(k) 4% Match

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service desk technician jobs near tennessee

Help Desk Analyst I

Robert Half -
Franklin, TN

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Job Details

Temporary | Contract
$28.50 - $33.00 an hour
17 hours ago

Benefits

Disability insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Desktop computer repair
Technology purchasing
Network troubleshooting
Defect resolution root cause analysis
Computer Science
Smartphone (troubleshooting support)
IT user and group management
Incident report management
Improving system uptime or availability
Laptop (troubleshooting support)
IT system monitoring
Incident management software
Hardware maintenance
Operating system updates
Information Systems
Mid-level
Incident Escalation
IT infrastructure
Bachelor's degree
Internal employee customer service
Cloud service support
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Computer management
Hardware configuration
Customer support ticket management
Vendor relationship management
Vendor communication
Computer Information Systems

Full Job Description

We are looking for a Help Desk Analyst I to provide hands-on technical support across desktop systems, user access, and core infrastructure in Franklin, Tennessee. This Long-term Contract position is ideal for someone who enjoys solving day-to-day technology issues while contributing to stable, well-supported IT operations. Working closely with the broader infrastructure team and reporting to the Infrastructure Manager, this role will help maintain reliable service for end users and internal systems.

Responsibilities:

Investigate hardware, software, and system-related issues by gathering details from users, diagnosing root causes, and documenting findings clearly.
Deliver front-line support for desktops, laptops, and basic mobile device concerns, including setup, configuration, maintenance, and routine updates.
Troubleshoot common problems involving Microsoft 365, Office 365, Microsoft Windows 10, connectivity, and related end-user technologies.
Administer user accounts and access within Active Directory and other internal business applications to support day-to-day operations.
Monitor network and server performance, respond to alerts, and help reduce outages by addressing recurring technical problems proactively.
Record incidents, service requests, and completed work accurately within the designated ticketing system while managing priorities and escalation paths.
Partner with infrastructure staff to support network operations in a mid-sized environment and contribute to improvement efforts for system reliability.
Coordinate with external vendors and service providers to help maintain dependable performance across supported technologies.
Assist with equipment deployment activities, including preparing and delivering computers and laptops for new or existing users.
Recommend needed technology purchases based on user demand, support trends, and operational requirements.
Bachelor’s degree in Computer Science, Information Systems, or a related field is preferred.
Prior experience in help desk, desktop support, computer technician, or general IT support work is preferred.
Working knowledge of Active Directory, Microsoft Windows, Windows 10, and service desk ticketing practices.
Ability to troubleshoot multiple technical issues efficiently and determine when escalation is required.
Familiarity with network and server support in a business environment.
Strong verbal and written communication skills with the ability to support users clearly and professionally.
Proven ability to stay organized, manage competing priorities, and perform effectively in a fast-paced team setting.
Ability to stand, bend, squat, and lift IT equipment as needed for deployment and support tasks.

Technology Doesn't Change the World, People Do. ®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice .

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service desk technician jobs in tennessee

Help Desk Analyst I

Level 1 Help Desk Engineer

IT Service Desk Support

Help Desk Technician

IT Help Desk Technician

Desktop Support Technician

IT Support Specialist

Help Desk Analyst

IT Help Desk Support Specialist

IT Systems Technician (On Site)

End-User Support Technician

IT Help Desk Technician

Sr IT Service Desk Technician

Desktop Support Technician

Temporary - Computer Lab/Help Desk Technician (Pool)

IT Support Specialist

IT Operations Center Technician

Help Desk Technician

Service Technician

Technical Assistance Technician

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