Top 16 Desktop support Jobs in Texarkana, Tx

IT Specialist
City of Texarkana —Texarkana, TX
- $44,158.40 a year
- Part-time
- Pass drug screening
- Mid-level
- Microsoft Office
- Paid holidays
- Dental insurance
9d
IT Systems Specialist
ITNS —Texarkana, TX
- $40,000 - $55,000 a year
- Full-time
- Mid-level
- Office
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
Software Support Services Specialist
Basic Software Systems —Texarkana, TX
- 8 hour shift
- Mid-level
- Microsoft Office
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Dynamic Server Support
Worldwide TechServices —Texarkana, TX
- Part-time
- Ability to lift 50 pounds
- Driver's License
- Driving
Quick Apply
Customer Success Specialist - Entry level
Basic Software Systems —Texarkana, TX
- 8 hour shift
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply

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12d
IT Specialist
City of Texarkana —Texarkana, TX
Must have valid driver’s license in state of residence, and insurance on personal vehicle for use on official business. High school diploma or GED.
$44,158.40 a year
9d

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IT Specialist

City of Texarkana -
Texarkana, TX

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Job Details

Part-time
$44,158.40 a year
9 days ago

Benefits

Paid holidays
Dental insurance
Vision insurance
Life insurance
Paid sick time

Qualifications

Desktop computer repair
Network troubleshooting
Hardware maintenance
Software installation
Driver's License
Internal employee customer service
Computer hardware
Desktop (troubleshooting support)
IP networking
Desktop administration
Peripheral hardware support
IT department experience

Full Job Description

GENERAL PURPOSE

This position supports all aspects of user-facing technology for city employees. This position requires the technician to follow the scheduled daily job assignments. The technician must have good communications and have direct communications with the end users throughout the city. The IT Specialist will be required to travel on-site throughout the city and county. The IT Specialist will work under the supervision of the IT Specialist II – Team Lead and will immediately inform the IT Specialist II – Team Lead, or their designee, of all computer related problems/issues.

SUPERVISION RECEIVED

Work is performed under the general direction of the IT Specialist II – Team Lead and the Senior Systems Administrator.

SUPERVISION EXERCISED

This is a non-supervisory position

SAFETY SENSITIVE DESIGNATION

This position is designed as a safety sensitive position and is subject to random drug screening.

The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

Troubleshoots incoming technical issues and requests for technical assistance related to computers, software, and standard office equipment; identifies and logs the type of problem; monitors the status to ensure a timely resolution.
Complete updates to computer systems; completes and/or sets up equipment for employee use, and performs or ensures proper installation of cables, operating systems, or appropriate software.
Provides routine technical assistance and troubleshooting software and hardware problems, as well as problems involving computers, phones, printers, and all other technology used in municipal government; recognizes and escalates difficult problems to a higher level of support.
Assigns logons and rights, print queues, and directory structures; resets passwords; creates departmental groups; and runs security software.
Maintains records of daily data communication transactions, problems, remedial actions taken, and installation activities.

Maintains inventory of information technology assets.
Common examples of technology supported include but are not limited to:
Windows operating systems
Microsoft 365 ecosystem
Active Directory
DNS/DHCP/DFS
Endpoint Protection and Response
Utility Billing Software
SCADA systems
GIS software
AutoCAD
Work Order Systems/Asset Management Systems
Financial systems
iPad/MDM
Computer and printer hardware

Education and Experience:

High school diploma or GED
20 college hours in computer related subjects or an equivalent combination of college hours, technical school, and continuing education programs. Any equivalent combination of education, certification, training, and workplace experience which provides the required knowledge, skills, and abilities may be considered.
2 years of Information Technology support and computer repair.

Necessary Knowledge, Skills, and Abilities:

Troubleshooting hardware and software components of computers
Troubleshooting TCP/IP and network issues
Install/upgrade software packages
Supporting end users remotely and on site
Assist other members of the IT department when called upon
All other duties as assigned

SPECIAL REQUIREMENTS

Must have valid driver’s license in state of residence, and insurance on personal vehicle for use on official business.

This position is required to pass background checks from both Texas and Arkansas state agencies, as well as Federal agencies with an additional requirement to maintain security clearance as required by agencies associated with and working for the Cities of Texarkana

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.

The employee must occasionally lift and/or move up to 50 pounds.

Be able to assist the Infrastructure Team with field work in an austere environment as needed.

Specific vision abilities required by this job include close vision and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately quiet, though exposure to loud noises may be experienced.

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desktop support jobs in texarkana, tx

IT Specialist

IT Systems Specialist

Software Support Services Specialist

Dynamic Server Support

Customer Success Specialist - Entry level

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