Fast Facts
Location: Dallas-Fort Worth metro
Reports to: Regional Manager
Role Type: Succession planning role for future Regional Manager
Industry: Insurance and insurance-related services
Associates: 350+
Founded: 70+ years serving clients Kansas City-based, family-owned national provider of insurance and financial solutions
Mission: Specialty insurance solutions with personalized expertise and responsiveness.
Forrest T. Jones & Company, Inc., and its affiliates (“FTJ”), provide insurance and insurance-related services to clients, corporations, employers, members of associations, and individuals. These services include benefits through innovative life and health insurance plans, financial services, and customized insurance products for niche markets. FTJ operates with a specialty insurance model grounded in personalized expertise, responsiveness, and relationship-driven service. The organization’s work requires leaders who can balance growth, service quality, compliance, and operational consistency while building trusted relationships with clients, carrier partners, and internal teams. FTJ’s values emphasize integrity, entrepreneurial spirit, results-driven performance, commitment to promises and people, and stewardship of the people and resources entrusted to the organization.
The Position
Based in the Dallas-Fort Worth metro area, the Assistant Regional Sale Manager will support the overall performance, service delivery, and day-to-day operations of the region while developing the leadership capabilities necessary to assume a future Regional Manager role. This position partners closely with the Regional Manager to strengthen client relationships, support team development, drive operational consistency, and contribute to business growth. The role is designed as a succession planning opportunity, providing progressive exposure to leadership responsibilities, strategic decision-making, and regional oversight. The Assistant Regional Manager will support regional operations, service standards, business development and sales goals, client and carrier relationships, performance reporting, compliance, and team execution across professional liability and related cyber and business insurance products and programs. The Ideal Candidate The ideal candidate is a relationship-driven insurance and business development professional with demonstrated leadership potential, strong judgment, and the ability to influence, coach, and develop others. A successful candidate will bring business-to-business sales experience, a customer focused approach, strong communication skills, and the ability to balance operational priorities, service expectations, and growth objectives. Professional liability sales experience, property and casualty licensure, and insurance industry designations are strong pluses. Just as important, the successful candidate will model integrity, professionalism, accountability, and stewardship while preparing for broader regional leadership responsibility. This leader should be comfortable working independently, collaborating across teams, handling sensitive business matters, and supporting change in a practical, positive way.
The Opportunity
This is a meaningful succession planning opportunity for a leader who wants to grow into broader regional management responsibility. The Assistant Regional Manager will gain progressive exposure to regional leadership, strategic planning, business development, performance management, team coaching, and client relationship leadership. The role offers the opportunity to help strengthen regional consistency, expand market presence, improve service delivery, and support long-term business success while working closely with an experienced Regional Manager
Key Responsibilities
- Regional operations leadership: Partner with the Regional Manager to support regional operations, service standards, business development and sales goals, and overall team performance.
- Workflow and execution: Assist in overseeing daily workflow, resolving operational issues, and promoting consistent execution of regional processes and procedures.
- Team coaching and development: Support the Regional Manager in coaching, developing, and motivating team members to achieve performance, service, and business growth objectives.
- Client and carrier relationships: Build and maintain strong relationships with clients, carrier partners, and internal stakeholders to support retention, responsiveness, and long-term business success.
- Business development: Participate in business development efforts by identifying and pursuing growth opportunities, supporting sales and service initiatives, and helping expand regional market presence.
- Performance analysis: Analyze regional performance metrics, prepare reports, and provide recommendations to improve productivity, service quality, and operational effectiveness.
- Delegated leadership: Assume delegated leadership responsibilities in the absence of the Regional Manager and demonstrate sound judgment in decision making and issue escalation.
- Workforce planning and succession readiness: Collaborate with the Regional Manager on workforce planning, mutually agreed KPIs and sales targets, talent development, and succession readiness for key regional roles.
- Compliance and controls: Model and reinforce compliance with company policies, regulatory requirements, and internal controls across all regional activities.
- Leadership development: Gain progressive exposure to budgeting, strategic planning, and regional leadership responsibilities in preparation for advancement to Regional Manager.
- Cross-functional representation: Represent the region in meetings, initiatives, and cross-functional projects, communicating professionally and effectively with leadership and business partners.
- Other duties: Perform other related duties as assigned in support of regional leadership and business objectives.
Qualifications
- Bachelor’s degree in insurance, marketing, business, communications, or equivalent experience.
- 5+ years of business-to-business sales experience.
- Professional liability sales experience is a plus.
- Property and casualty licensure, existing insurance licensure, and/or insurance industry designations preferred.
- Demonstrated leadership potential with the ability to influence, coach, and develop others.
- Strong interpersonal and relationship-building skills with a customer-focused approach.
- Exceptional verbal and written communication skills, including the ability to present information clearly and professionally to varied audiences.
- Business acumen with the ability to balance operational priorities, service expectations, and growth objectives.
- Analytical and problem-solving skills with the ability to interpret performance data and identify practical solutions.
- Adaptability and resilience in a changing business environment, with the ability to manage multiple priorities effectively.
- Initiative, accountability, and sound judgment in handling confidential and sensitive business matters.
- Ability to travel as business opportunities and client needs require.
Key Success Metrics
- Achievement of mutually agreed regional KPIs, sales targets, and business development goals.
- Client retention, responsiveness, and relationship strength.
- Growth in regional market presence and quality of new business opportunities.
- Consistency of service delivery, workflow execution, and operational follow through.
- Improved productivity, service quality, and practical use of performance reporting.
- Team development, engagement, and readiness for future regional leadership needs.
- Compliance with company policies, regulatory requirements, and internal controls.
- Progressive readiness to assume future Regional Manager responsibilities. Additional
Expectations
- Be based in the Dallas-Fort Worth metro area and remain visible and accessible to regional team members, clients, carrier partners, and business partners.
- Travel as business opportunities and client needs require.
- Lead with integrity, professionalism, discretion, and ethical conduct at all times.
- Model FTJ’s core values: integrity, entrepreneurial spirit, results-driven performance, commitment to promises and people, and stewardship of entrusted people and resources.
- Work is generally performed in an office environment.
- The incumbent must have the ability to stand and sit frequently throughout an eight-hour period and reach vertically for overhead use as well as horizontally.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Pay: From $135,000.00 per year
Benefits:
Work Location: In person
