Top 3297 Bilingual customer support manager Jobs in Texas

Team Manager Customer Experience - Temporary - Bilingual Spanish
Alorica —Humble, TX
- Full-time
- Remote
- Spanish
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Customer Service / Tech Support Rep (Bilingual: English / Spanish) Remote
Concentrix —Texas
- $18.31 an hour
- Urgently hiring
- Remote
- Spanish
- Computer literacy
- English
- Paid training
- Paid holidays
Customer Success Manager - Bilingual: English/Spanish
VusionGroup —Coppell, TX
- Full-time
- Hybrid work
- Spanish
- Computer Science
- Bachelor of Science
- Paid time off
- Benefits from day one
Patient Navigator
Susan G. Komen —Dallas, TX
- $22.05 - $28.72 an hour
- Full-time
- Remote
- Spanish
- Computer literacy
- English
- Dental insurance
- Tuition reimbursement
9d
Call for Release - CDS Remote Customer Service Representive
Copart —Dallas, TX
- $16.04 - $24.00 an hour
- Overtime
- Remote
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Employee stock purchase plan
Quick Apply
Team Assistant - San Antonio, TX
Siemens —San Antonio, TX
- $52,836 - $90,576 a year
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health insurance
2d
Customer Success Manager - Bilingual: English/Spanish
Vusion —Coppell, TX
- Full-time
- Hybrid work
- Spanish
- Computer Science
- Bachelor of Science
- Paid time off
- Benefits from day one
Quick Apply
Customer Service Executive- Global First Call Desk
International SOS —San Antonio, TX
- $20 an hour
- Rotating weekends
- Computer literacy
- HIPAA
- Research
- On-the-job training
2d
Sr Manager, Audit (Bilingual - Spanish)
paypal —Austin, TX
- $130,500 - $212,850 a year
- Full-time
- Hybrid work
- Spanish
- Office
- 8 years
- Health insurance
- Paid time off
Senior Customer Success Manager (Bilingual – English & Spanish)
Brevo —Austin, TX
- Full-time
- Hybrid work
- Office
- 3 years
- Project management
- Paid parental leave
- Paid holidays
Quick Apply
Care Coordinator - Bilingual Spanish - Mon-Fri 8-5 Central Time - REMOTE!
EK Health Services Inc. —Dallas, TX
- $19 - $22 an hour
- Full-time
- Remote
- Computer literacy
- Medical office experience
- Administrative experience
- Paid holidays
- Health insurance
8d
Regional Manager I
Gopuff —Dallas, TX
- $96,900 - $115,000 a year
- Full-time
- Hybrid work
- Travel
- Recruiting
- Organizational skills
- Health savings account
- Disability insurance
Quick Apply
Senior Manager, Student Outreach and Recruitment
Dallas College —Farmers Branch, TX
- From $77,200 a year
- Full-time
- Hybrid work
- Bilingual
- Customer service
- Writing skills
4d
Bilingual People and Culture Specialist
Renewable Energy Systems Limited —Houston, TX
- $71,800 - $89,700 a year
- Full-time
- Remote
- Spanish
- Up to 50% travel
- Construction site
- Paid parental leave
- Health savings account
2d
Office Administrator
Performance Contracting —Dallas, TX
- $27 - $29 an hour
- Full-time
- Bilingual
- Mid-level
- Office
Quick Apply
Bilingual Spanish Pharmacist
Blink Health —Pflugerville, TX
- Full-time
- Spanish
- English
- Data entry
- Paid parental leave
- Paid holidays
Quick Apply
Assistant Store Manager (Bilingual)
Community Choice Financial Family of Brands —Tyler, TX
- $16 an hour
- Weekends as needed
- Background check
- 18 years or older
- Spanish
- Paid training
- Health savings account
Sales & Account Manager – Plumbing / HVAC / Fire Protection Products
Easyflex Texas, Inc. —Lewisville, TX
- $65,000 - $75,000 a year
- Full-time
- English
- Mid-level
- Office
- Paid training
- Mileage reimbursement
Quick Apply
Sales Associate ( Bilingual in Vietnamese)
WHALE SPA INC —Houston, TX
- $20 - $25 an hour
- Full-time
- English
- Organizational skills
- In-person
- 401(k)
- On-the-job training
Quick Apply
Leasing Consultant (bilingual) - Orbit
ResProp Management —Austin, TX
- Weekends as needed
- Background check
- Spanish
- English
- Profit sharing
- Health insurance

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bilingual customer support manager jobs near texas

Team Manager Customer Experience - Temporary - Bilingual Spanish

Alorica -
Humble, TX

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Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Employee assistance program
Vision insurance

Qualifications

Customer communication
Computer literacy
High school diploma or GED

Full Job Description

Team Manager Customer Experience - Temporary - Bilingual Spanish

Location : Remote

Employment Type : Temporary

ABOUT US

At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.

We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges—and we do it better than anyone else.

As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do.

HERE’S WHAT THE JOB REALLY LOOKS LIKE

Performs moderate level supervisory work coordinating the operations of a call-service team. Regular supervision is exercised over 20 – 24 subordinate personnel.

You'll keep the engine running, making sure projects stay on track, processes work the way they should, and teams have what they need to deliver exceptional results. You're the person who sees around corners, anticipates problems, and implements solutions that make everyone's job easier. Your attention to detail and ability to coordinate across teams keeps Alorica operating at the highest level.

HOW YOU’LL MAKE AN IMPACT

Provides regular supervision and mentorship over subordinate staff
Ensure regular and effective communication with subordinate staff on performance, goals, and coaching
Meet metrics and goals to ensure client satisfaction

WHAT YOU’LL ACTUALLY DO

Facilitates daily agent coaching and development sessions in both written and verbal format
Participates in client related activities to include client calibration sessions and project planning
Identify and address agent training needs
Manage team’s time entry to ensure 0% discrepancy rate
Manage program specific performance standards (i.e. AHT, Quality Scores, Sales, etc)
Manage financial implications of attrition and attendance by maintaining program-specific goals
Manage staffing in accordance with program specific workflow (i.e. down-staffing, up-staffing)
Completion of weekly Team Manager Scorecard for review with Operations Manager
Diffuse irate customer calls as applicable
Provide agent support via handling escalated calls, as needed
Maintain up-to-date employee files and documentation
Ensure high level customer service is being practiced by all subordinate staff

WHAT’LL SET YOU UP FOR SUCCESS

High School Diploma or GED required
Completion of Team Manager Onboarding
Considerable experience managing 15 or more employees either in a supervisory role
Excellent oral and written communication skills
Strong interpersonal skills including the ability to provide constructive feedback in a manner that results in improved performance
Establish a team environment by coordinating/cooperating with peers, sharing recognition, supporting interdepartmental and company-wide objectives
Successful completion of two management level interview
Time management skills and computer proficiency
Objectivity, professionalism and maturity
Flexibility and demonstrated ability to adapt well in a changing environment
Bachelor’s degree desirable

WHY ALORICA?

Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.

TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture—we build it, live it, and keep making lives better every day.

What We Offer:

Competitive base pay with performance-driven incentives
Comprehensive benefits including medical, dental, vision, and 401(k)
Career development through Alorica Academy's open-access courses
Real opportunities to grow within a global organization
Access to our employee assistance program
A collaborative, inclusive culture where innovation happens

Our Values

Bold – We challenge conventions and take smart risks

Relentless – We deliver results, no matter what it takes

Connected – We work as One Alorica because we're stronger together

True – We show up as our authentic selves, every single day

Ready to Join Us?

If you're looking for a place where your expertise matters, your voice is heard, and your work drives real impact, let's talk.

Apply today!

Location Note: We're currently hiring for this position in: “Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Mississippi, Missouri, Nebraska, North Carolina, Oklahoma, Tennessee, Texas, Utah, and West Virginia”.

Equal Opportunity Employer – Veterans/Disabled

DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification.

#AloricaUSA #AloricaJobs

Apply Now

Refine Your Search

bilingual customer support manager jobs in texas

Team Manager Customer Experience - Temporary - Bilingual Spanish

Customer Service / Tech Support Rep (Bilingual: English / Spanish) Remote

Customer Success Manager - Bilingual: English/Spanish

Patient Navigator

Call for Release - CDS Remote Customer Service Representive

Team Assistant - San Antonio, TX

Customer Success Manager - Bilingual: English/Spanish

Customer Service Executive- Global First Call Desk

Sr Manager, Audit (Bilingual - Spanish)

Senior Customer Success Manager (Bilingual – English & Spanish)

Care Coordinator - Bilingual Spanish - Mon-Fri 8-5 Central Time - REMOTE!

Regional Manager I

Senior Manager, Student Outreach and Recruitment

Bilingual People and Culture Specialist

Office Administrator

Bilingual Spanish Pharmacist

Assistant Store Manager (Bilingual)

Sales & Account Manager – Plumbing / HVAC / Fire Protection Products

Sales Associate ( Bilingual in Vietnamese)

Leasing Consultant (bilingual) - Orbit

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