Top 383 Direct support manager Jobs in Texas

Patient Success Supervisor
Cadence Health —Dallas, TX
- $70,000 - $90,000 a year
- Weekends as needed
- Remote
- Mid-level
- High school diploma or GED
- Recruiting
- Paid parental leave
- Health insurance
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4d
Manager, Benefit Operations Testing & QA
SmithRx —Plano, TX
- Overtime
- Remote
- Bachelor's degree
- Continuous improvement
- Mentoring
- Commuter assistance
- Paid parental leave
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Client Relationship Manager
HUB International —Irving, TX
- $31.25 - $40.86 an hour
- Full-time
- Remote
- High school diploma or GED
- Organizational skills
- 1 year
- Paid parental leave
- Health savings account
Senior Manager, Member Services
Wider Circle —San Antonio, TX
- $90,000 - $115,000 a year
- Full-time
- Remote
- Google Workspace
- 7 years
- HIPAA
- Health insurance
- Dental insurance
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Customer Success Manager
DomainTools —Austin, TX
- $150,000 a year
- Full-time
- Remote
- 3 years
- Travel
- Senior level
- Health insurance
- Dental insurance
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5d
Strategic Customer Success Manager
Yoodli AI Roleplays —Austin, TX
- $150,000 - $180,000 a year
- Remote
- 7 years
- Office
- Senior level
- Health insurance
- Dental insurance
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Care Manager LSW- PRN
Longview Regional Medical Center —Longview, TX
- Part-time
- Hospital
- Licensed Clinical Social Worker
- Inpatient
- 401(k) matching
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BCBA Clinical Supervisor - Alliance, Fort Worth
THRIVE BEHAVIOR CENTERS LLC —Willow Park, TX
- $85,000 - $95,000 a year
- Full-time
- CPR Certification
- BLS Certification
- Mid-level
- Continuing education credits
- Paid parental leave
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HCS Area Supervisor (IDD Group Home Supervisor)
MISSION ROAD MINISTRIES —San Antonio, TX
- Up to $43,888 a year
- Overtime
- Background check
- Clean driving record
- Mid-level
- Health insurance
- Dental insurance
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Campus Life Supervisor
Cal Farley's Boys Ranch —Boys Ranch, TX
- $47,000 - $55,000 a year
- Full-time
- Mid-level
- Residential
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
12d
BCBA Clinical Supervisor
Protouch Staffing —Rosenberg, TX
- $75,000 - $86,000 a year
- Full-time
- Management
- Data analysis skills
- Mid-level
- Travel reimbursement
- Continuing education credits
Quick Apply
11d
Program Supervisor
Sevita —Wichita Falls, TX
- $12 an hour
- Overtime
- 18 years or older
- Computer literacy
- Mid-level
- Flexible schedule
Enrichment Leader
Belmont Village Turtle Creek —Dallas, TX
- $19 an hour
- Part-time
- Hospitality
- Experience working with individuals with disabilities
- English
- Disability insurance
- Health insurance
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Program Supervisor
Sevita —Longview, TX
- $11.50 an hour
- Overtime
- 18 years or older
- Clean driving record
- Computer literacy
- Flexible schedule
Program Supervisor
Sevita —Longview, TX
- $11.50 an hour
- Overtime
- 18 years or older
- Clean driving record
- Computer literacy
- Flexible schedule
Memory Care Program Manager
Brookdale Senior Living Inc. —Amarillo, TX
- $19.77 - $24.72 an hour
- Full-time
- Mid-level
- Residential
- Supervising experience
- Health savings account
- Paid holidays
Quick Apply
Program Supervisor
Sevita —Corpus Christi, TX
- Overtime
- 18 years or older
- Computer literacy
- Mid-level
- Flexible schedule
Route Service Manager - UniFirst
UniFirst —San Antonio, TX
- Full-time
- Computer literacy
- DOT physical examination
- Mid-level
- Profit sharing
- Health insurance
Route Service Manager - UniFirst
UniFirst —Marion, TX
- Full-time
- Computer literacy
- DOT physical examination
- Mid-level
- Profit sharing
- Health insurance
Customer Success Manager
Prospyr —Austin, TX
- $75,000 - $125,000 a year
- Full-time
- Mid-level
- POS
- Communication skills
Quick Apply

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Patient Success Supervisor

Cadence Health -
Dallas, TX

Quick Apply

Job Details

Full-time
$70,000 - $90,000 a year
4 days ago

Benefits

Work from home stipend
Paid parental leave
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching

Qualifications

Customer communication
Staff supervision
Team member evaluation
Managing teams in a customer support role
Tooling
Coaching
Performance feedback (performance evaluation method)
Metrics Reporting
Communication platforms
Healthcare practice team management
High school diploma or GED
Team development
Documentation tools
Clinical performance metrics
Collaborative technology platforms
Leading team collaboration initiatives
Working with individuals from diverse cultural backgrounds
Management reporting
AI-driven automation
Healthcare performance metrics analysis
General management

Full Job Description

Cadence is the clinical AI company automating the treatment of chronic disease. Its Clinical Intelligence takes on the routine, high-volume work of chronic care – monitoring patients, surfacing risks, and coordinating action – so clinicians can focus on the decisions that require them. Grounded in partnerships with more than 20 leading health systems, deep EMR integrations, dedicated medical group, and experience serving a population of more than 100,000 patients, the system learns from real-world care delivery, improving as it scales. Cadence has been recognized by TIME as one of the Top 100 HealthTech Companies and by LinkedIn as a Top Startup (#4, 2025).

The Role

We're hiring a Patient Success Supervisor to lead and develop a team of Patient Success Advocates and Senior Patient Success Advocates who support patients participating in the Cadence remote monitoring program. You will oversee day-to-day patient-facing operations, support team performance, manage escalations, and help drive strong patient experience outcomes.

This is a full-time, remote position with scheduled hours Monday through Friday from 10:00AM to 7:00PM Eastern Standard Time, with a preference for candidates who have flexibility to cover weekend days as needed.

What You'll Do

Provide direct supervision, coaching, and performance management for Patient Success Advocates and Senior Patient Success Advocates, fostering accountability, engagement, and professional growth.
Monitor team performance metrics including volume, response times, schedule adherence, documentation quality, and patient satisfaction; identify trends and implement process improvements to enhance access, efficiency, and patient experience.
Serve as the primary escalation point for complex or challenging patient interactions and ensure accurate and timely documentation of all patient interactions in applicable systems.
Own daily channel assignment and coverage decisions, proactively shifting resources in response to SLA performance, volume fluctuations, and staffing changes.
Conduct regular team meetings, one-on-ones, and training sessions to develop staff skills and communicate operational updates; participate in recruitment, onboarding, and performance evaluations for Patient Success team members as needed.
Collaborate with cross-functional departments to address service-related concerns and process improvements, promoting a positive, inclusive, and team-oriented work environment aligned with Cadence's mission and values.
Build and implement AI-supported tools and workflows to increase team efficiency, streamline reporting, and support day-to-day management of the Patient Success team.

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What You Need

High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
Minimum 2 years of experience in a patient-facing or customer service environment, with experience in a healthcare setting strongly preferred, and minimum 1 year of supervisory, lead, or team-lead experience required.
Strong leadership, communication, and interpersonal skills with a demonstrated ability to coach and develop team members; experience managing performance, giving feedback, and supporting team accountability in a fast-paced environment.
Ability to manage multiple priorities in a high-volume environment while maintaining quality and attention to detail; strong problem-solving skills and sound judgment under pressure.
Experience working with performance metrics such as volume, response time, schedule adherence, documentation quality, or patient/customer satisfaction; commitment to delivering compassionate, culturally responsive service to a diverse patient population.
Knowledge of medical terminology and chronic disease management preferred. Prior experience working in a remote work environment; home office setups must have consistently stable wifi with strong upload and download speeds, and a wifi speed test is required before participating in the interview process to verify that these standards are met. Remote patient monitoring support experience is a plus.
Fluency with AI productivity tools (such as Gemini, Notion AI, or comparable platforms) and comfort applying them to structured workflows, reporting, and process documentation.

Compensation

The anticipated OTE range for this role is $70,000 - $90,000 salary, which is based on role scope, level, and location. In addition to base compensation, this role may be eligible for incentive compensation as part of the overall total rewards package. This position is remote and based in the United States. Actual compensation will be determined based on factors including experience, skills, internal equity, and applicable law.

Benefits & Perks

Competitive pay & equity*
Fully remote
Comprehensive health coverage: Medical, dental & vision
Paid time off
401k plan + matching
Paid parental leave
Home office stipend

benefit offerings may vary depending on job profile, job level and worker type

Cadence is committed to equal opportunity and fairness regardless of race, color, religion, sex, gender identity, sexual orientation, nation of origin, ancestry, age, physical or mental disability, country of citizenship, medical condition, marital or domestic partner status, family status, family care status, military or veteran status or any other basis protected by local, state or federal laws.

A notice to Cadence applicants: Our Talent team only directs candidates to apply through our official careers page at https://www.cadence.care/our-team. Cadence will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. We receive all applications through our website and anyone suggesting otherwise is not with Cadence.

If you require a reasonable accommodation during the hiring process, please contact [email protected]

Quick Apply

Refine Your Search

direct support manager jobs in texas

Patient Success Supervisor

Manager, Benefit Operations Testing & QA

Client Relationship Manager

Senior Manager, Member Services

Customer Success Manager

Strategic Customer Success Manager

Care Manager LSW- PRN

BCBA Clinical Supervisor - Alliance, Fort Worth

HCS Area Supervisor (IDD Group Home Supervisor)

Campus Life Supervisor

BCBA Clinical Supervisor

Program Supervisor

Enrichment Leader

Program Supervisor

Program Supervisor

Memory Care Program Manager

Program Supervisor

Route Service Manager - UniFirst

Route Service Manager - UniFirst

Customer Success Manager

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