Top 54 Entry level remote help desk Jobs in Texas

IT Helpdesk Associate - REMOTE
NTT Ltd —Fort Worth, TX
- $34,387 - $56,188 a year
- Weekends as needed
- Remote
- Writing skills
- English
- Mid-level
- Health savings account
- AD&D insurance
7d
IT Support Technician
The Core Technology Group —Spring, TX
- $24 - $26 an hour
- Full-time
- Microsoft Outlook
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
23h
Helpdesk Specialist
Adams Clinical —Dallas, TX
- $60,000 - $65,000 a year
- Hybrid work
- Mid-level
- Windows
- Bachelor's degree
- Health savings account
- Health insurance
Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role
NTT DATA —Fort Worth, TX
- $25 an hour
- Weekends as needed
- Remote
- Writing skills
- English
- High school diploma or GED
Quick Apply
5d
Jr. Help Desk Technician (Entry Level)
Cyber One Solutions, LLC. —Lufkin, TX
- $15 - $20 an hour
- Full-time
- Background check
- No experience needed
- Computer skills
- Health savings account
- Health insurance
Quick Apply
6d
Representative, Help Desk I
Mclane Company, Inc. —Temple, TX
- $19 - $22 an hour
- Full-time
- Office
- High school diploma or GED
- 1 year
- Profit sharing
- Health savings account
Bank IT Help Desk Specialist
SOUTHWEST BANK —Odessa, TX
- Full-time
- Office
- Microsoft Office
- High school diploma or GED
12d
Help Desk Technician (Entry Level)
JOHNSON BROS BAKERY SUPPLY INC —San Antonio, TX
- $17 - $20 an hour
- ERP systems
- Computer networking
- Data entry
- AD&D insurance
- Disability insurance
Quick Apply
Restaurant POS Service Analyst
FoodTec Solutions —Dallas, TX
- $22.00 - $30.25 an hour
- Full-time
- Remote
- Mid-level
- Continuous improvement
- Organizational skills
- Profit sharing
- Paid holidays
Quick Apply
IT Help Desk
Ensign Services —Dallas, TX
- $20 - $22 an hour
- Full-time
- Office
- Windows
- Criminal background check
- Health insurance
- Dental insurance
Quick Apply
Help Desk Analyst
HARRIS & HARRIS LTD —Coppell, TX
- $40,000 - $55,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
- Travel reimbursement
- Commuter assistance
Quick Apply
Service Desk Administrator I (IT)
HR Green —Houston, TX
- $50,500 - $87,200 a year
- On call
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
AI Operations Analyst
Industrial Electric Manufacturing —Austin, TX
- $106,000 - $132,000 a year
- Mid-level
- Travel
- Scripting
Quick Apply
IT Support Technician
Fidelity TalentSource —Westlake, TX
- Email
- Windows
- Organizational skills
- Experience equivalent to degree accepted
11d
Remote Customer Service Representative
TechOp Solutions International —Austin, TX
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- 1 year
Quick Apply
Managed Services Help Desk Technician
Hub Orion —Texas
- $60,000 - $65,000 a year
- Full-time
- Remote
- Research
- Mid-level
- Windows
- Health savings account
- Disability insurance
Quick Apply
3d
After-Hours IT Support Desk Technician
The 20 —Plano, TX
- Part-time
- Hybrid work
- 1 year
- Entry level
- Health savings account
- Health insurance
Quick Apply
18h
Desktop Support
Tekvana Inc —Irving, TX
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Work from home
Quick Apply
3d
Service Desk Technician
Jack Henry —Allen, TX
- $34,400 - $45,000 a year
- Weekends as needed
- Remote
- Computer Science
- Bachelor's degree
- 1 year
IT Technician I - Service Desk
IES Holdings, Inc. —Sugar Land, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Disability insurance
- Health insurance

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entry level remote help desk jobs near texas

IT Helpdesk Associate - REMOTE

NTT Ltd -
Fort Worth, TX

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Job Details

Full-time
$34,387 - $56,188 a year
7 days ago

Benefits

Health savings account
AD&D insurance
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Phone communication
High school diploma or GED

Full Job Description

Req ID: 383144

NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be required depending on business requirements.

NTT DATA Services is committed to improving patient outcomes by creating efficiencies across the healthcare ecosystem. A recognized leader in the healthcare space, the company delivers targeted segment solutions including patient engagement, predictive analytics, healthcare cloud hosting, integration and interoperability, clinical and claims application implementation, revenue cycle management and policy administration, in addition to core managed infrastructure, application and business process services. Clients include more than 1,800 hospitals, 2,200 long-term care facilities, 225 acute care facilities, 43,000 clinicians, 1,000 physician practices and 50 insurance providers in support of 65 million policy holders.

Job Responsibilities Include:

This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls. This is a call center environment in which we support our customers 24x7x365
All candidates will have to be shift flexible. Shift work is required including nights, weekends, and/or holidays. Account specific training is conducted during day shift hours, regardless of assigned shift.
Respond to incoming service desk calls from healthcare customers regarding the clinical aspects of various clinical applications such as Epic, Cerner, McKesson and Meditech. Incidents may include, but are not limited to workflow issues, application errors, user access, and functionality
Track and document the appropriate comments, and close or escalate the incident tickets and related issues in a timely manner
Responsible for driving resolution of incidents on a 24/7 desk
Read text on computer screens for the duration of the shift
Remain at designated workspace and in the phone queue for an 8 to10-hour period with scheduled breaks
Ensure a quiet, private workspace with high speed, wired internet
Travel up to 10% of the time, if required
Lift up to 25 lbs. if needed for equipment setup
Have a working cell phone for manager communication and Two-Factor Authentication

Preferred Qualifications:

Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education and technical troubleshooting experience (i.e., 2 years of work experience and 2 years of technical education)
Minimum of 1 year of technical troubleshooting experience
High school diploma or equivalent required

Preferred Skills:

Experience in a call center environment
Demonstrate a service philosophy in all interactions with clinicians and colleagues
Effective communication and interpersonal skills
Proficient typing and English language skills (both verbally and in writing)
Strong listening capabilities to fully understand caller’s needs / requests
Exceptional ability to work optimally in a fast-paced environment

Basic Qualifications

Minimum 1 year Call Center Customer Service experience

This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc., or its subsidiaries. Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.

#LI-NorthAmerica

#INDHCLSMC

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this remote role is $34,387-$56,188. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications.

This position may also be eligible for incentive compensation based on individual and/or company performance.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and ADD insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

About NTT DATA Services

 

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure, and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

 

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more, please visit https://us.nttdata.com/en/about-us/content/diversity-and-inclusion . Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email [email protected] for assistance.

Apply Now

Refine Your Search

entry level remote help desk jobs in texas

IT Helpdesk Associate - REMOTE

IT Support Technician

Helpdesk Specialist

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

Jr. Help Desk Technician (Entry Level)

Representative, Help Desk I

Bank IT Help Desk Specialist

Help Desk Technician (Entry Level)

Restaurant POS Service Analyst

IT Help Desk

Help Desk Analyst

Service Desk Administrator I (IT)

AI Operations Analyst

IT Support Technician

Remote Customer Service Representative

Managed Services Help Desk Technician

After-Hours IT Support Desk Technician

Desktop Support

Service Desk Technician

IT Technician I - Service Desk

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