Top 803 Helpdesk support Jobs in Texas

IT Help Desk Support Specialist
Prototype IT —Lewisville, TX
- $20 - $22 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
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Junior Engineer - Tier 1 Helpdesk Support (FedD156/FedD157)
Defense Unicorns —San Antonio, TX
- $102,000 - $138,000 a year
- On call
- Remote
- Azure
- Windows
- AWS
- Paid parental leave
- Health savings account
Remote Help Desk Specialist
Qureos Inc —Houston, TX
- Part-time
- Remote
- Mid-level
- Windows
- High school diploma or GED
7d
Remote Solutions Support
iMetroTechnologies INC —Houston, TX
- From $29.38 an hour
- Part-time
- Google Workspace
- Organizational skills
- Experience equivalent to degree accepted
- Health insurance
- Work from home
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8d
Patient Success Advocate - Weekdays
Cadence Health —Dallas, TX
- $20 - $22 an hour
- Monday to Friday
- Remote
- Entry level
- Paid parental leave
- Health insurance
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2d
IT Support Specialist
Augment Professional Services —Cypress, TX
- $40,000 - $60,000 a year
- Remote
- Computer science
- Azure
- Computer Science
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Help Desk Support II
Genpact —Richardson, TX
- Mid-level
- Bachelor's degree
- 2 years
Technical Support Representative
CVS Health —Texas
- $17.00 - $34.15 an hour
- Full-time
- High school diploma or GED
- Fair chance
- Entry level
- Health insurance
- Dental insurance
2d
Senior Helpdesk Specialist (Remote)
Neumo Holdings LLC —Texas
- Full-time
- Remote
- 5 years
- Data analysis skills
- Senior level
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7d
Information Technology Support Specialist
The King's University —Southlake, TX
- Part-time
- Classroom
- Mid-level
- Windows
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Senior Help Desk Technician
Contact Government Services, LLC —Dallas, TX
- $40,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
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Customer Service Rep (TX, ID, NV)
REVOLVE —Texas
- $18 - $20 an hour
- Overtime
- Remote
- Spanish
- Microsoft Excel
- English
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IT Support Specialist (Tier 1 Helpdesk)
HDL Research Lab Inc —Brenham, TX
- Full-time
- ERP systems
- Microsoft Office
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Help Desk / IT Support
Pearl Co Services —Houston, TX
- $23.33 - $28.09 an hour
- Full-time
- Mid-level
- Windows
- In-person
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Jr IT Analyst (part-time)
Osano —Austin, TX
- Part-time
- Remote
- Google Workspace
- Communication skills
- Python
- Paid parental leave
- Health insurance
14d
Service Desk Technician
National Veterinary Associates —Texas
- $25 an hour
- Full-time
- Azure
- Mid-level
- Windows
- Health insurance
- Dental insurance
Senior Help Desk Technician II
Contact Government Services, LLC —Austin, TX
- $108,000 - $156,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
Quick Apply
IT Support - IB4
Foxconn Industrial Internet - FII —Houston, TX
- Full-time
- Computer science
- Computer Science
- Research
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IT Help Desk Specialist
Qureos Inc —Plano, TX
- $28 - $33 an hour
- Part-time
- Mid-level
- Windows
- Communication skills
6d
Helpdesk Technician
Your Business Solutions —The Woodlands, TX
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance

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helpdesk support jobs near texas

IT Help Desk Support Specialist

Prototype IT -
Lewisville, TX

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Job Details

Full-time
$20 - $22 an hour

Qualifications

Remote access software
Productivity software
Desktop administration

Full Job Description

prototype:IT is seeking an IT Help Desk Support Specialist who is a problem-solver with a desire to grow their IT knowledge in a challenging and fast-paced environment. You will have the opportunity to support clients in a variety of industries, using the most current technologies, in a culture that puts their employees first. Our IT Help Desk Support Specialists provide technical support to customers by installing, configuring, repairing, and troubleshooting hardware and software problems.
Requirements:

Minimum of 2 years’ experience in a technical support role.
A degree in Information Technology, Computer Science, or equivalent experience.
Strong technical skills in Windows and/or Mac operating systems, Microsoft Office Suite, networking, and remote desktop support.

Excellent communication skills, both written and verbal.
Ability to work effectively with users at all levels of the organization.
Strong problem-solving skills and ability to think creatively to find solutions.
Ability to work independently and as part of a team.
IT industry certifications, such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP), are a plus.

Essential Duties & Functions:

Provide remote technical assistance to clients who are experiencing software or hardware issues.
Respond to IT-related incidents and requests in a timely and efficient manner.
Troubleshoot and diagnose technical problems, including hardware and software issues, network connectivity, and printing problems.
Escalate complex technical issues to appropriate IT staff as needed.

Assist with installing and configuring software and hardware for employees.
Act as a liaison with 3rd-party vendors to resolve technical issues or coordinate maintenance activities.
Maintain accurate records of IT-related incidents, requests, and solutions using a help desk ticketing system.
Contribute to the development and maintenance of IT documentation and procedures.
Keep up-to-date with emerging trends and technologies in IT support.
Assist with on-site appointments as needed to support business and client needs.
Approach all encounters with customers and fellow employees in a friendly, service-oriented manner.
Maintain compliance with prototype:IT standards, including regular attendance, grooming, and security guidelines.

About Prototype:IT:
prototype:IT is one of the largest Managed Service Providers in the Dallas-Fort Worth metroplex, located in Lewisville, TX. Founded in 2005, prototype:IT has been delivering custom IT management services to a growing number of clients throughout the country. With our team of experienced IT technologists, we provide quality support and services that enables them to focus attention away from day-to-day IT challenges and back to their core business.
Why prototype:IT?
At prototype:IT, we are committed to putting our employees first and offer a culture built on our core values: Collaborative, Honest, Agile, Loyal and Knowledge Seeking. Check out how we how we “CHALK IT Up”!

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Refine Your Search

helpdesk support jobs in texas

IT Help Desk Support Specialist

Junior Engineer - Tier 1 Helpdesk Support (FedD156/FedD157)

Remote Help Desk Specialist

Remote Solutions Support

Patient Success Advocate - Weekdays

IT Support Specialist

Help Desk Support II

Technical Support Representative

Senior Helpdesk Specialist (Remote)

Information Technology Support Specialist

Senior Help Desk Technician

Customer Service Rep (TX, ID, NV)

IT Support Specialist (Tier 1 Helpdesk)

Help Desk / IT Support

Jr IT Analyst (part-time)

Service Desk Technician

Senior Help Desk Technician II

IT Support - IB4

IT Help Desk Specialist

Helpdesk Technician

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