Top 139 it help desk supervisor Jobs in texas

Project Manager, IT Help Desk Support Services
Matlock —Fort Bliss, TX
- $65,000 - $95,000 a year
- Email
- Background check
- Windows
- Team management
- Health insurance
- Dental insurance
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Service Desk Manager – Plano, TX
O'Neil Digital Solutions, LLC —Plano, TX
- $115,000 - $130,000 a year
- Full-time
- Computer science
- Computer Science
- Office
- Health savings account
- Health insurance
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Systems Administrator
URANIUM ENERGY CORP —Corpus Christi, TX
- Full-time
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
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Manager of Information Technology
Kings III Emergency Communications —Coppell, TX
- $125,000 - $145,000 a year
- Full-time
- 7 years
- Azure
- SQL
- Wellness program
- Health savings account
Sr. Enterprise Operations Manager (IT) / Release Train Engineer (RTE)
General Dynamics Mission Systems, Inc —San Antonio, TX
- $172,563 - $191,438 a year
- Full-time
- 6 years
- Engineering
- Master's degree
IT Technical Account Manager | vCISO
The HT Group —Austin, TX
- Azure
- Mid-level
- Presentation skills
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2d
Computer Technician - Technology
Tomball Independent School District —Tomball, TX
- $26.27 an hour
- Full-time
- Mid-level
- Windows
- Warehouse
Service Desk Supervisor (Helpdesk Supervisor)
M3 Networks —Southlake, TX
- $70,000 - $85,000 a year
- Full-time
- Hybrid work
- 5 years
- Supervising experience
- Senior level
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Information Technology Support Specialist
The King's University —Southlake, TX
- Part-time
- Classroom
- Mid-level
- Windows
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IT Service Desk Manager
Reliant Rehabilitation —Plano, TX
- $90,000 - $95,000 a year
- Mid-level
- Office
- Experience equivalent to degree accepted
IT Support Technician
Orbital Engineering, Inc. —Houston, TX
- $40,000 - $60,000 a year
- Hybrid work
- Inventory management
- Mid-level
- Office
- AD&D insurance
- Disability insurance
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IT Support Specialist (In Office - Plano, TX)
PowerSchool Group LLC —Dallas, TX
- $66,700 - $83,400 a year
- Hybrid work
- Computer Science
- 5 years
- Bachelor of Science
- Wellness program
- Health savings account
IT Support Specialist
CARS Protection Plus Inc —San Antonio, TX
- $26 - $32 an hour
- Full-time
- Mid-level
- Office
- Windows
- Paid holidays
- Health insurance
Quick Apply
IT Technician
The Pro-Vision Academy —Houston, TX
- Overtime
- School experience
- Google Workspace
- English
IT User Support Specialist
Greenberg Traurig —Houston, TX
- Full-time
- Microsoft Outlook
- Mid-level
- High school diploma or GED
Desktop Support Analyst
ED&F Man —Houston, TX
- Mid-level
- 3 years
- Communication skills
IT Help Desk Specialist
TransCore, LP —Houston, TX
- Full-time
- Computer Science
- Research
- Mid-level
Quick Apply
Support Desk Specialist
XPERTECHS —Bellaire, TX
- $44,900 - $67,600 a year
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- 401(k)
Quick Apply
IT Service Desk Lead
Digital Consultants, LLC —San Antonio, TX
- $90,000 - $115,000 a year
- Full-time
- 7 years
- Office
- Travel
- Health savings account
- Health insurance
Quick Apply
Manager - Technology Support Services (2025-2026)
Keller ISD —Fort Worth, TX
- Full-time
- Heavy lifting
- Office
- 3 years

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it help desk supervisor jobs near texas

Project Manager, IT Help Desk Support Services

Matlock
Fort Bliss, TX

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Job Details

Full-time | Contract
$65,000 - $95,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

System administration
Operations management
Windows
DoD experience
IT
CompTIA Security+
Project leadership
CompTIA A+

Full Job Description

Job Overview
We are seeking a highly qualified, detail oriented Project Manager to lead IT Help Desk Support Services in a Department of Defense environment at Fort Bliss, TX. This role is contingent upon contract award and will be submitted as key personnel as part of a federal proposal.

This is a time sensitive, proposal driven role requiring immediate availability. Only fully qualified candidates who meet all clearance, certification, and experience requirements at the time of application will be considered. No exceptions.

The Project Manager will serve as the primary point of contact for the Government and will be responsible for all technical, administrative, and contractual aspects of performance. This role requires hands on leadership of IT Help Desk operations, ensuring a stable, secure, and operational IT environment. A second candidate may be designated as Alternate Project Manager, and all candidates must meet identical qualification standards.

Duties

Lead day to day IT Help Desk operations including ticket intake, prioritization, escalation, and resolution across phone, email, and in person channels
Serve as the primary point of contact for Government stakeholders across all technical, administrative, and contractual matters
Provide leadership, direction, and supervision of all assigned personnel including workforce planning, staffing, performance management, and professional development
Ensure adequate coverage, manage surge requirements, and maintain a fully qualified and certified workforce aligned with contract requirements
Oversee support for desktop systems, network connectivity, telephony, and peripheral devices
Establish, monitor, and report on performance metrics and service level objectives to ensure high quality service delivery and continuous process improvement
Implement quality assurance measures, identify trends, and drive corrective actions as needed
Oversee support for both existing and newly deployed hardware and software environments
Administer and maintain Microsoft Windows operating systems, Microsoft Office applications, email configuration, and common enterprise software tools
Ensure all personnel maintain required certifications and technical proficiency consistent with Department of Defense requirements
Ensure delivery of services that maintain a stable, secure, and operational IT environment with timely response and resolution of service requests
Oversee ticket management processes, quality assurance, and continuous service improvement initiatives

Qualifications

Active Secret Security Clearance required and must be in place at time of application
CompTIA A+ certification required, active and current at time of application
CompTIA Security+ certification required, active and current at time of application
Windows based computing environment certification required and must be current at time of application
Microsoft Certified Technology Specialist in Windows 10 or equivalent required
Certifications are not flexible and must be active at time of submission and day one of performance
Demonstrated experience supporting Department of Defense environments required, Army experience preferred
Proven leadership experience managing IT Help Desk operations and technical teams in a DoD environment
Strong working knowledge of Microsoft operating systems, Microsoft Office products, and Adobe tools

Additional Requirements

Must be located in or able to work on site at Fort Bliss, TX
Remote or telework is not permitted on a routine basis
Must be available immediately to support proposal timelines and interview process
Must be willing and able to support proposal submission requirements, including resume submission as part of key personnel package
Travel required approximately 7 days per month, primarily CONUS, with potential for OCONUS travel
Standard schedule Monday through Friday, 8am to 5pm

Compensation
Estimated salary range is $70,000 to $90,000 depending on experience, clearance, and final contract pricing structure. Final compensation will align with a firm fixed price, lowest price technically acceptable contract model.

Application Instructions
Only candidates who fully meet all clearance and certification requirements at the time of application should apply. No exceptions will be made.

Apply directly through Indeed and also email your resume immediately to [email protected]. Candidates who do not meet clearance and certification requirements will not be considered

Pay: $65,000.00 - $95,000.00 per year

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

it help desk supervisor jobs in texas

Project Manager, IT Help Desk Support Services

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Manager - Technology Support Services (2025-2026)

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