Top 424 Remote triage Jobs in Texas

Service Desk Analyst
Global Data Consultants —McKinney, TX
- On call
- Writing skills
- Mid-level
- 3 years
- Opportunities for advancement
Infrastructure Support Engineer
Nscale —Houston, TX
- $100,000 - $140,000 a year
- On call
- Remote
- Mid-level
- 3 years
- Communication skills
Quick Apply
Microsoft Administrator
Team Architects —Austin, TX
- $60,000 - $75,000 a year
- Full-time
- Hybrid work
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
10d
Help Desk Technician
ACH Child and Family Services —Fort Worth, TX
- HIPAA
- Mid-level
- Windows
Quick Apply
Telephonic Triage Nurse Case Manager (Remote) 2026-1475
Sedgwick Government Solutions —Dallas, TX
- $75,000 - $80,000 a year
- Full-time
- Remote
- Background check
- Nursing
- Microsoft Excel
- Health savings account
- Disability insurance
Remote Intake Coordinator
SUN Behavioral Houston —Houston, TX
- PRN
- Remote
- Nursing
- RN License
- Writing skills
Remote Hospice Triage RN PT 3:30p-11p + rotating Sat & Sun 3:30p-11p CST
IntellaTriage —Dallas, TX
- $25 - $28 an hour
- Part-time
- Remote
- Nursing
- RN License
- Typing
- Paid training
- Health insurance
Quick Apply
5d
Field Reimbursement Manager - Remote
Medtronic —Texas
- $133,600 - $200,400 a year
- Full-time
- Remote
- 7 years
- Sales
- Master's degree
- Health savings account
- Employee stock purchase plan
SCA Nurse Advice Line RN - Weekend Shift - Remote
Optum —Richardson, TX
- $29 - $52 an hour
- Weekends as needed
- Remote
- Spanish
- RN License
- Military
Quick Apply
1d
Senior Helpdesk Specialist (Remote)
Neumo Holdings LLC —Texas
- Full-time
- Remote
- 5 years
- Data analysis skills
- Senior level
Quick Apply
8d
Junior Engineer - Tier 1 Helpdesk Support (FedD156/FedD157)
Defense Unicorns —San Antonio, TX
- $102,000 - $138,000 a year
- On call
- Remote
- Azure
- Windows
- AWS
- Paid parental leave
- Health savings account
Clinical Intake/Triage Nurse- Remote
Ria Health —Dallas, TX
- Weekends as needed
- Remote
- Nursing
- Addiction Medicine
- RN License
- COVID-19 protective measures
- Health insurance
Quick Apply
Care Coordinator
Oshi Health —Austin, TX
- $45,000 - $52,000 a year
- Email
- Remote
- Google Workspace
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
IT Systems Administrator
OLIPOP —Houston, TX
- $110,000 - $120,000 a year
- Remote
- 5 years
- Continuous improvement
- SharePoint
Quick Apply
Data Analyst
Tapcheck —Plano, TX
- Full-time
- Remote
- Mid-level
- Office
- SQL
- Health savings account
- AD&D insurance
SCA Nurse Advice Line RN - Evening Shift - Remote
Optum —Richardson, TX
- $29 - $52 an hour
- Weekends as needed
- Remote
- Spanish
- Nursing
- RN License
Quick Apply
1d
Epic Business Intelligence Applications Specialist II (Remote)
UTHealth Houston —Houston, TX
- Remote
- Computer Science
- Mid-level
- Analysis skills
- Health insurance
- Employee discount
Referral & Authorization Care Coordinator
Oshi Health —Austin, TX
- $47,000 - $52,000 a year
- Email
- Remote
- Nursing
- Data analysis skills
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Client Advocate
greenpath, inc. —Harlingen, TX
- $15.00 - $17.57 an hour
- Weekends as needed
- Remote
- Residential
- Organizational skills
- Typing
Quick Apply
Billing Operations Coordinator
NCD —Dallas, TX
- Full-time
- Remote
- Mid-level
- 1 year
- Communication skills
- Disability insurance
- Health insurance
Quick Apply

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remote triage jobs near texas

Service Desk Analyst

Global Data Consultants -
McKinney, TX

Apply Now

Job Details

Benefits

Opportunities for advancement

Qualifications

Knowledge management
Writing skills
High school diploma or GED
AI-driven automation

Full Job Description

Overview:

GDC IT Solutions is looking for a Service Desk Analyst in the McKinney, TX area.

Position Overview:

Position Overview:

The Service Desk Analyst is a critical member of the Information Services Team, delivering exceptional user experience and technical support to all users across Field Support Services (FSC) and Branch locations. As the front-line for technical inquiries, you'll be the first point of contact for resolving user issues.

Responsibilities:

Primary phone taker for technical inquiries (all channels: phone calls, voicemail, chat/text, email).
Actively listen to user concerns and diagnose issues (Tier 1-2 service for FSC and Branch locations across all divisions).
Strive for First Call Resolution (FCR) whenever possible, delivering exceptional customer service through clear communication.
Respond promptly and within determined SLA to all user requests submitted via ITSM tools, email request, chat/text, phone calls, voicemail, and other forms of approved communication.
Utilize AI-powered knowledge management tools and troubleshooting resources to effectively troubleshoot hardware and software issues.
Triage complex issues and escalate to the appropriate team member or resource following established processes and procedures.
Ensure all Service Desk Requests are documented and tracked via Work Orders per established standards.
Follow through on all assigned Work Orders in a timely manner to meet/exceed customer expectations and within established SLA.
Conduct Active Directory end user maintenance (unlocking accounts and password resets).
Follow established standards for deployment of hardware and software.
Troubleshoot and diagnose issues related to mobile devices (phones, tablets) including operating systems, applications, and connectivity.
Assist users with mobile device security and data management.
Collaborate with colleagues across IT for seamless issue resolution.
Assist with Team Projects and travel (up to 25% of the time).
Participate in a balanced after-hours On Call rotation.
Provide training and assistance to teammates where information sharing is needed.
Maintain proven punctuality as defined by management provided schedule.
Maintain knowledge of modern technologies like cloud applications and mobile device management (MDM) solutions.
Stay up to date on best practices and industry standards, such as KCS, ITIL, etc.

Minimum Qualifications:

Education: High school diploma or GED.
Experience:
- Three years of experience in technical support with both remote and in office users.
- Proven ability to leverage AI and knowledge management tools.
Skills:
- Excellent written and verbal communication skills.
- Strong analytical and problem-solving abilities.
- Ability to work independently and prioritize tasks in a fast-paced environment.
- Commitment to continuous learning and staying up to date on technical advancements.

Preferred Experience:

Preferred Experience:

Understanding of KCS principles and practices (preferred).
Microsoft/CompTIA certifications preferred.
HDI certifications preferred.

What We Do:

What We Do:

Working for GDC means you will be at the forefront of the technological world. We are a full-service staffing and Information Technology service company striving to make a difference in our communities by finding, developing, and deploying solutions.

Why Work for GDC?

Cutting Edge Technology and Innovation
Career Growth Opportunities
Employee-Centric Environment
Comprehensive Benefits Package
Holiday and Vacation

Equal Opportunity Workplace:

GDC is an equal opportunity employer and welcomes applicants from all diverse backgrounds to apply. Our goal as an organization is to empower our teams to achieve their personal best and foster their professional growth regardless of race, ancestry, religion, sex, gender, national origin, sexual orientation, age, citizenship, marital status, physical ability or disability, or veteran status.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification forms upon hire.

#IND

Visit our Career Center for the latest employment opportunities.

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Refine Your Search

remote triage jobs in texas

Service Desk Analyst

Infrastructure Support Engineer

Microsoft Administrator

Help Desk Technician

Telephonic Triage Nurse Case Manager (Remote) 2026-1475

Remote Intake Coordinator

Remote Hospice Triage RN PT 3:30p-11p + rotating Sat & Sun 3:30p-11p CST

Field Reimbursement Manager - Remote

SCA Nurse Advice Line RN - Weekend Shift - Remote

Senior Helpdesk Specialist (Remote)

Junior Engineer - Tier 1 Helpdesk Support (FedD156/FedD157)

Clinical Intake/Triage Nurse- Remote

Care Coordinator

IT Systems Administrator

Data Analyst

SCA Nurse Advice Line RN - Evening Shift - Remote

Epic Business Intelligence Applications Specialist II (Remote)

Referral & Authorization Care Coordinator

Client Advocate

Billing Operations Coordinator

I want to receive the latest job alert for remote triage in texas

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