Top 101 Senior it technician Jobs in Texas

Senior Customer Support Engineer
Logitech —Texas
- $78,000 - $112,000 a year
- Online Application
- Hybrid work
- Windows
- Computer networking
- Experience equivalent to degree accepted
- Commuter assistance
- Paid parental leave
Senior Helpdesk Specialist (Remote)
Neumo Holdings LLC —Texas
- Full-time
- Remote
- 5 years
- Data analysis skills
- Senior level
Quick Apply
6d
Sr. Customer Support Engineer
Logitech —Texas
- $78,000 - $112,000 a year
- Online Application
- Hybrid work
- Windows
- Computer networking
- Senior level
- Commuter assistance
- Paid parental leave
Epic Senior Principal Trainer
CVS Health —Texas
- $83,430 - $222,480 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Continuous improvement
- Health insurance
- Dental insurance
Senior Technology Specialist (226 Days)
Keller ISD —Fort Worth, TX
- $237.00 - $285.42 an hour
- Full-time
- School experience
- Mid-level
- Office
2d
Senior Service Desk Specialist
Exeter Finance LLC —Irving, TX
- $31.00 - $42.95 an hour
- Full-time
- Computer Science
- Office
- Windows
Sr. Help Desk Technician
Curative HR LLC —Austin, TX
- $95,000 - $110,000 a year
- Full-time
- Google Workspace
- Computer science
- Computer Science
- Paid parental leave
- Paid holidays
Quick Apply
Senior Technical Analyst
St. David's North Austin Medical Center —Austin, TX
- Full-time
- Mid-level
- Analysis skills
- 2 years
- Employee stock purchase plan
- Disability insurance
Quick Apply
Support - Product Support Specialist
Aline —Texas
- $50,000 a year
- Weekends as needed
- Remote
- Microsoft Outlook
- Mid-level
- SQL
Quick Apply
Senior Desktop Support Engineer
BBVA —Houston, TX
- $100,000 - $115,000 a year
- Full-time
- Spanish
- Microsoft Excel
- Office
Senior Help Desk Technician II
Contact Government Services, LLC —Austin, TX
- $108,000 - $156,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
Quick Apply
Senior IT Field Technician (Texas Travel Required)
Allegiance Mobile Health —Carrollton, TX
- Full-time
- Hybrid work
- Windows
- Driver's License
- Travel
Quick Apply
3d
Senior IT Technician
Infrastructure Consulting & Engineering —Houston, TX
- Weekends as needed
- Clean driving record
- Computer Science
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
3d
Senior Technical Support Engineer
LangChain —Austin, TX
- $130,000 - $195,000 a year
- Full-time
- Remote
- Continuous improvement
- Mentoring
- APIs
- Health insurance
- Dental insurance
Senior Service Desk Engineer
Davis Technology Management —Dallas-Fort Worth, TX
- $85,000 - $95,000 a year
- Full-time
- 7 years
- Windows
- Mentoring
0000009707.IT SUPPORT SPECIALIST SENIOR.INFO TECH - OPERATIONS
Dallas County —Dallas, TX
- Weekends as needed
- Clean driving record
- Research
- Mid-level
Senior Desktop Support Technician
Cain Watters & Associates, LLC —Frisco, TX
- $31 - $40 an hour
- Full-time
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Health savings account
Quick Apply
14d
Federal Principal Product Support Engineer, (Clearance Required - Secret), Oklahoma City, OK, Dallas or Houston, TX or Montgomery, AL
Hewlett Packard Enterprise —Texas
- $152,000 - $349,000 a year
- Weekends as needed
- Hybrid work
- Computer science
- Azure
- Computer Science
Senior Technical L2 Analyst – Spend Management
U.S. Bank National Association —Irving, TX
- $124,355 - $146,300 a year
- Full-time
- Computer science
- 6 years
- Computer Science
- Paid holidays
- Disability insurance
Senior Help Desk Engineer
Kestra Financial —Austin, TX
- Full-time
- Research
- Mid-level
- Databases
- Health insurance
- 401(k)
Quick Apply
7d

I want to receive the latest job alert for senior it technician in texas

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior it technician jobs near texas

Product Support jobs in Georgia

IT Support Specialist jobs in Houston, TX

Technical Support Engineer jobs in Austin, TX

Senior Information Technology Specialist jobs in Fort Worth, TX

Senior Helpdesk Technician jobs in Austin, TX

IT Support Specialist jobs in Dallas, TX

Desktop Support Technician jobs in Houston, TX

Product Specialist jobs in Texas

Technical Writer jobs in Austin, TX

Technical Support jobs in Kansas City, MO

Senior Technical Analyst jobs in Suwanee, GA

Senior Technical Analyst jobs in Colorado Springs, CO

Senior Technical Analyst jobs in Rosslyn, VA

Atria Senior Living jobs in Ardsley, NY

Senior Technical Analyst jobs in Indianapolis, IN

Senior Helpdesk Specialist jobs in San Marcos, CA

Senior Helpdesk Specialist jobs in Washington, DC

Brookdale Senior Living jobs in Jacksonville, FL

Senior Helpdesk Specialist jobs in Maricopa, AZ

Senior Helpdesk Specialist jobs in Auburn, WA

Senior Customer Support Engineer

Logitech -
Texas

Apply Now

Job Details

Full-time
$78,000 - $112,000 a year

Benefits

Commuter assistance
Paid parental leave
Health savings account
Employee stock purchase plan
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Work from home
Parental leave
Vision insurance
Opportunities for advancement
Bereavement leave
Life insurance
Pet insurance

Qualifications

SSO
macOS support
Microsoft Exchange
Windows
Video conferencing software
Azure AD
Computer networking
AV system troubleshooting
macOS
Productivity software
Technical Proficiency
Active Directory
Video conferencing systems operation

Full Job Description

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.

The Team and Role:

Are you a skilled technical professional interested in joining the highly collaborative Paid Services Team at Logitech? We are searching for a Senior Customer Support Engineer in the AMR region who will be responsible for troubleshooting and finding solutions to difficult technical problems.

The Senior Customer Support Engineer will focus mainly on Logitech’s Paid Services support for video conferencing solutions but may occasionally be asked to resolve issues with other enterprise Software (MS, Zoom, Google). Expect to communicate with customers via Phone, email or video calls, and provide high touch service across global organizations, partnering with ITDMs to maintain their valuable conference room spaces or help them as they deploy.

At Logitech, you will assist customers with issues that ensure that the Enterprise customer’s meeting rooms stay running and quickly help to find a root cause for an issue within the ecosystem. You will also enjoy opportunities to advance your Career in a diverse environment.

Your Contribution:

Be Yourself. Be Open. Stay Hungry and Humble, Collaborate and Challenge. Share in our passion for Equality and Environment. Have a great attitude and be Customer-Centric. These are the behaviors you’ll need for success at Logitech. In this role you will:

Resolve technically complex support issues reported by the customers and/or other team members.
Maintain clear, concise and positive communication for all cases in a timely and efficient manner including proactive follow up with customers, team members and product engineers.
Own the technical relationship with customers and manage their expectations.
Work with department leadership and other stakeholders to address bugs, technical issues, compatibility, and other issues that can’t be resolved with standard troubleshooting
Provide ad hoc feedback about trends and new issues
Occasionally, as necessary, answer non-escalated phone calls and email support tickets to ensure department service levels agreements are met.
Provide ideas and assist with creation of knowledge base documentation and training materials for both internal and external customers.
Deliver consistent customer experience that meets or exceeds our commitments.
Be compassionate, respectful and honest

Key Qualifications:

For consideration, you must bring the following minimum skills and behaviors to our team:

Proven knowledge of video conferencing and AV products
Expert/Advance knowledge of windows and Mac OS
Excellent working knowledge of video conferencing applications such as Zoom, MS Teams and Google Meet
Advanced knowledge of computer networking and operating systems
Familiarity with Android-based device (beyond cellular phones) desirable
Familiarity with IOS devices desirable
Excellent communications both verbal, oral and interpersonal skills.
Excellent customer service skills.
Demonstrated ability to quickly learn and troubleshoot new technologies
Demonstrated ability to handle extremely complex technical issues, including working with engineers when necessary.
Good working knowledge and skills in MS office 365, Exchange, Azure AD and SSO.
Professional level English, Spanish / French skills are a plus, spoken and written.

In addition, preferable skills and behaviors include:

Proven experience in a technical support capacity, with excellent videoconference (VC) troubleshooting experience
Strong history of providing remote technical support
Experience providing high-touch support to Enterprise accounts
Technical certifications beneficial, but not required

Education:

Bachelor’s degree in Computer, Electronic or Communication
Engineering or equivalent industry experience.

Location: Logitech is proud to support a hybrid work culture. This full-time role is focused on identifying hybrid candidates based near Dallas, TX Metro Area or Toronto, Canada Metro Area.

#LI-CT1

This position offers an annual base salary typically between $ 78K and $ 112K depending on location and experience . In certain circumstances, higher compensation will be considered based on the business need, candidate experience, and skills.

Logitech offers benefits such as Medical Coverage, Dental Coverage, Vision Coverage, Traditional and Roth 401(k) Plans, Flexible Spending Accounts, Employee Share Purchase Plan (ESPP), Basic and Additional Life Insurance, Disability Coverage, Adoption and Surrogacy Assistance, Tuition Reimbursement Plans, Commuter Benefits, Paid Time Off, Paid Holidays, Bereavement Leave, and Paid Parental Leave.

Logitech also offers Wellness Programs, Health Savings Account Plans, access to Expert Medical Opinions, Identity Theft Protection, Breast Milk Delivery to Nursing Mothers on Business Travel, access to a Group Legal Plan, Donations Matching Programs, Employee Product Discounts, and access to Auto, Home, and Pet Insurance.

Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.

Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!

We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location.

All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at +1-510-713-4866 for assistance and we will get back to you as soon as possible.

Apply Now

Refine Your Search

senior it technician jobs in texas

Senior Customer Support Engineer

Senior Helpdesk Specialist (Remote)

Sr. Customer Support Engineer

Epic Senior Principal Trainer

Senior Technology Specialist (226 Days)

Senior Service Desk Specialist

Sr. Help Desk Technician

Senior Technical Analyst

Support - Product Support Specialist

Senior Desktop Support Engineer

Senior Help Desk Technician II

Senior IT Field Technician (Texas Travel Required)

Senior IT Technician

Senior Technical Support Engineer

Senior Service Desk Engineer

0000009707.IT SUPPORT SPECIALIST SENIOR.INFO TECH - OPERATIONS

Senior Desktop Support Technician

Federal Principal Product Support Engineer, (Clearance Required - Secret), Oklahoma City, OK, Dallas or Houston, TX or Montgomery, AL

Senior Technical L2 Analyst – Spend Management

Senior Help Desk Engineer

I want to receive the latest job alert for senior it technician in texas

Explore jobs in more locations

Location: Logitech is proud to support a hybrid work culture. This full-time role is focused on identifying hybrid candidates based near Dallas, TX Metro Area or Toronto, Canada Metro Area.

Job Seeker Tools

Employer Tools

Browse

Stay Connected