Top 1505 Work from home eligibility specialist Jobs in Texas

Virtual Visit Specialist
Optum —Dallas, TX
- $18 - $32 an hour
- 8 hour shift
- Remote
- 18 years or older
- Microsoft Outlook
- Pass drug screening
- Paid training
3d
Remote Behavioral Health Charge Entry Specialist
Athra Systems —San Antonio, TX
- Remote
- HIPAA
- Administrative experience
- High school diploma or GED
- Dental insurance
- Vision insurance
Quick Apply
Remote - Enrollment Specialist - ID# 004
CareHarmony —Texas
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Revenue Cycle Specialist
Heart to Heart Hospice —Plano, TX
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Mileage reimbursement
- Paid holidays
Quick Apply
9d
RON Notary Specialist
Orchard —Houston, TX
- $50,000 a year
- Full-time
- Remote
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Customer Service Advocate
UnitedHealthcare —Sugar Land, TX
- $18 - $32 an hour
- 8 hour shift
- Remote
- 18 years or older
- Sales
- Pass drug screening
- Paid training
2d
Insurance Specialist
Akumin —Austin, TX
- Full-time
- Remote
- Background check
- Computer literacy
- Pass drug screening
- Health savings account
- Paid holidays
Quick Apply
Remote Healthcare Advocate
TaskUs —Texas
- From $17 an hour
- 8 hour shift
- Remote
- 18 years or older
- Sales
- Windows
- Paid training
- Health insurance
Quick Apply
1d
Patient Access Specialist
CWTX Call Center —Austin, TX
- Full-time
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Patient Service Specialist
Baylor Scott & White Institute for Rehabilitation - Outpatient —Dallas, TX
- $18 - $25 an hour
- Full-time
- Office
- High school diploma or GED
- Rehabilitation center
- Disability insurance
- Dental insurance
Technical Support Specialist
SimpliGov LLC —Austin, TX
- From $85,000 a year
- Full-time
- Remote
- Azure
- Computer Science
- Research
- Paid holidays
- Disability insurance
Quick Apply
Remote Outbound Call Center Agent
MDS Communications —Texas
- $15 - $16 an hour
- 8 hour shift
- Remote
- Computer literacy
- Children
- Computer skills
- Health insurance
- Paid time off
Collections Specialist
HCA Healthcare —Houston, TX
- Full-time
- Surgery
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Patient Logistics Specialist
Medical City Plano —Plano, TX
- Full-time
- Mid-level
- Organizational skills
- Communication skills
- Employee stock purchase plan
- Disability insurance
Quick Apply
Sales Intake Specialist
Allsup Employment Services —Houston, TX
- $35,360 a year
- Full-time
- Remote
- Computer skills
- Communication skills
- Entry level
- Paid training
- Health savings account
Quick Apply
Medical Office Specialist - CTVS Call Center
St. David's Cardiology —Austin, TX
- Full-time
- Cardiology
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
10d
Patient Service Specialist - Medical Front Office
Baylor Scott & White Institute for Rehabilitation - Outpatient —Grapevine, TX
- $18 - $25 an hour
- Full-time
- Float pool
- High school diploma or GED
- Clinic
- Disability insurance
- Dental insurance
Medical Records Specialist
Methodist Hospital Metropolitan —San Antonio, TX
- Full-time
- Entry level
- Under 1 year
- Employee stock purchase plan
- Disability insurance
Quick Apply
2d
Medical Records Specialist
St. David's Round Rock Medical Center —Round Rock, TX
- Full-time
- Entry level
- Under 1 year
- Employee stock purchase plan
- Disability insurance
Quick Apply
Program Specialist (Austin)
Texas Workforce Commission —Austin, TX
- $4,197.91 - $4,447.91 a month
- Online Application
- Research
- Mid-level
- Office
- Health insurance
- 401(k)
10d

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Virtual Visit Specialist

Optum -
Dallas, TX

Apply Now

Job Details

Full-time
$18 - $32 an hour
3 days ago

Benefits

Paid training

Qualifications

Microsoft Outlook
Medicare
Serving clients
Smartphone (troubleshooting support)
Phone communication
Spreadsheets
Working with seniors
Calendar management
Older adults
Video conferences (communication methods)
Microsoft Outlook Calendar
Mobile devices
Client interaction via phone calls

Full Job Description

This position is National Remote. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The HouseCalls Virtual Visit team is responsible for ensuring members and practitioners can connect with their technology to successfully complete Virtual Visits. Virtual Visit Specialists (VVS) work with members over phone and video, prior to the Virtual Visit, to ensure they can connect the technology. VVS supports practitioners with trouble shooting the technology. They also and provide additional member and provider support. Virtual Visit Specialists place outbound calls manually and via an auto-dialer and receive inbound calls, in a call center environment. To help the member connect for the visit, Virtual Visit Specialists also interact with members and practitioners over video camera.

This position is full-time Monday - Friday. Employees are required to have flexibility to work an 8-hour shift schedule from 9:10 am - 5:40 pm CST, during our normal business hours of 7:00 am - 6:00 pm CST.

We offer 2-3 weeks of paid training. The hours during training will be 8:00 am - 4:30 pm CST, Monday - Friday. Training will be conducted virtually from your home.

Primary Responsibilities:

Place outbound calls to members to perform virtual visit technology setup, validation, and troubleshooting
Answer inbound calls from members and practitioners regarding issues with technology
Interact with members over video/camera calls
Support members who need assistance accessing their post-visit digital member materials
Assist collaborating providers with accessing systems
Demonstrate sensitivity to issues and show proactive behavior in addressing customer needs
Escalate issues when defined by protocols
Demonstrate patience, active listening, and empathy in all interactions
Demonstrate effective communication through proper tone, pace, volume, grammar, and pronunciation
Control the interaction to ensure each member issue is handled completely and efficiently
Meets key performance goals established including quality and attendance
Maintain confidentiality and adhere to HIPAA requirements
Navigate and document in multiple systems while speaking with members telephonically and over video
Consistently meets metrics, for quality, productivity, and outcomes
Consistently maintains schedule adherence and good attendance
Other duties, as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma / GED or equivalent work experience
Must be 18 years of age OR older
1+ years of telephonic customer service experience or in-person customer service experience, handling moderate to complex transactions
Experience in dealing with the senior/Medicare population
Experience with Microsoft Office software including Microsoft Word, Microsoft Excel (create, edit, save documents and spreadsheets) and Microsoft Outlook (email and calendar management)
Knowledge of smart device (phone and tablet) setup and troubleshooting
You will be required to adhere to UnitedHealth Group's US Telecommuting Policy
Ability to work full-time Monday - Friday. Employees are required to have flexibility to work an 8-hour shift schedule from 9:10 am - 5:40 pm CST, during our normal business hours of 7:00 am - 6:00 pm CST

Preferred Qualifications:

Experience successfully working as a telecommuter
Experience with Salesforce

Telecommuting Requirements:

Reside within Central or Mountain Time Zone
Ability to keep all company sensitive documents secure (if applicable)
Required to have a dedicated work area established that is separated from other living areas and provides information privacy
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
Must have capability to work from home (dedicated workspace, high-speed internet available in the area, and able to hardwire to a modem). Must be willing to work in the local office if/when system or internet issues occur

Soft Skills:

Must be comfortable working in a fast-paced, high-volume, call center environment
Must be able and comfortable with meeting/exceeding metrics and goals within the department
Must be comfortable working on the phone and navigate multiple systems on the computer simultaneously while assisting/serving members
Must be comfortable making telephonic outreach to members without prior engagement
Telephone etiquette: Demonstrate professionalism and compassion
Excellent Organizational Skills
Serving Customers
Being Accountable
Influencing Others
Delivering Results

All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $18 - $32 hourly based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Apply Now

Refine Your Search

work from home eligibility specialist jobs in texas

Virtual Visit Specialist

Remote Behavioral Health Charge Entry Specialist

Remote - Enrollment Specialist - ID# 004

Revenue Cycle Specialist

RON Notary Specialist

Customer Service Advocate

Insurance Specialist

Remote Healthcare Advocate

Patient Access Specialist

Patient Service Specialist

Technical Support Specialist

Remote Outbound Call Center Agent

Collections Specialist

Patient Logistics Specialist

Sales Intake Specialist

Medical Office Specialist - CTVS Call Center

Patient Service Specialist - Medical Front Office

Medical Records Specialist

Medical Records Specialist

Program Specialist (Austin)

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