Top 1687 Zone leader Jobs in Texas

Analyst, Workforce Scheduling - Remote
Molina Healthcare —Texas
- $18.04 - $35.17 an hour
- Full-time
- Remote
- PMP
- Mid-level
- Analysis skills
- Health insurance
- Paid time off
12d
Remote Hearing Instrument Specialist
Hear.com US —Texas
- $100,000 - $120,000 a year
- Background check
- Mid-level
- Organizational skills
- Paid parental leave
- Health insurance
Quick Apply
Remote Hearing Instrument Specialist
Hear.com US —El Paso, TX
- Mid-level
- Organizational skills
- 2 years
- Paid parental leave
- Health insurance
Quick Apply
2d
Electrician (Swing Shift) Journeyman licenses is Required
The University of Texas at Austin Facilities Services —Austin, TX
- Up to $61,857 a year
- 8 hour shift
- Current TB test
- Customer service
- Maintenance
- Paid holidays
- Disability insurance
Quick Apply
HVAC Refrigeration Technician-Swing shift
The University of Texas at Austin Facilities Services —Austin, TX
- $52,000 a year
- Overtime
- Current TB test
- High school
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Fire/EMS Product Representative & Business Development Leader - Texas
Applied Information Inc. —Texas
- $95,000 - $125,000 a year
- Full-time
- Up to 50% travel
- Public speaking
- Office
- Health insurance
- Dental insurance
Quick Apply
Vehicle Repossession Agent
Quality Recovery Service, Inc —Garland, TX
- $80,000 - $130,000 a year
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Fuel card
- Paid holidays
Quick Apply
Remote Hearing Instrument Specialist
Hear.com US —San Antonio, TX
- Mid-level
- Organizational skills
- 2 years
- Paid parental leave
- Health insurance
Quick Apply
2d
Senior Executive Assistant
Knowtion Health —Plano, TX
- $90,000 - $115,000 a year
- Full-time
- Hybrid work
- Bachelor of Science
- Research
- Office
- Paid holidays
- Disability insurance
Care Management Coordinator
Kencor Health,Inc. —El Paso, TX
- $12 - $16 an hour
- Full-time
- Hybrid work
- Background check
- Spanish
- LVN
- 401(k)
- Paid time off
Quick Apply
Trade Compliance - Customs Auditor
Can-Am Consultants —Grapevine, TX
- $40 - $50 an hour
- Contract
- Google Workspace
- Oracle
- Customer service
- Paid holidays
- Health insurance
Quick Apply
1d
Branch Manager - North Richland Hills
EECU —North Richland Hills, TX
- Full-time
- Office
- High school diploma or GED
- Senior level
Quick Apply
Trade Compliance Manager
StandardAero —San Antonio, TX
- Full-time
- Hybrid work
- 7 years
- ERP systems
- Bachelor's degree
- AD&D insurance
- Disability insurance
Traffic Operations Team Leader
Ardurra Group, Inc. —Houston, TX
- 11+ years
- Bachelor's degree
- Mentoring
Quick Apply
Regional Safety Manager
Right Traffic —Lubbock, TX
- $70,000 - $90,000 a year
- Full-time
- Clean driving record
- 3 years
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
10d
HVAC Lead
Medical City Dallas —Dallas, TX
- Full-time
- Mid-level
- 3 years
- Commercial
- Employee stock purchase plan
- Disability insurance
Quick Apply
3d
CDL A Truck Driver 48 States
Heartland Express —Houston, TX
- $0.58 per mile
- Full-time
- No touch freight
- Dry van
- CDL A
- Paid training
- AD&D insurance
Quick Apply
CDL A Truck Driver 48 States
Heartland Express —Dallas, TX
- $0.58 per mile
- Full-time
- No touch freight
- Dry van
- CDL A
- Paid training
- AD&D insurance
Quick Apply
CDL A Truck Driver 48 States
Heartland Express —Austin, TX
- $0.58 per mile
- Full-time
- No touch freight
- Dry van
- CDL A
- Paid training
- AD&D insurance
Quick Apply
CDL A Truck Driver Team 48 States
Heartland Express —Houston, TX
- $0.36 per mile
- Full-time
- No touch freight
- Dry van
- CDL A
- Paid training
- AD&D insurance
Quick Apply

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Analyst, Workforce Scheduling - Remote

Molina Healthcare -
Texas

Apply Now

Job Details

Full-time
$18.04 - $35.17 an hour
12 days ago

Benefits

Health insurance
Paid time off

Qualifications

Data integrity assurance
Defect resolution root cause analysis
Call center experience
Data integrity and documentation
Budget planning
Productivity software
Root cause analysis
Workforce management
Cross-functional collaboration
Cross-functional communication
Strategic workforce planning

Full Job Description

JOB DESCRIPTION Job Summary

Provides analyst support for workforce management activities including partnering with leaders to identify business needs, and proposing solutions in line with the needs of members and providers. Ensures appropriate numbers of skilled resources are in place to manage workload demands, identifies gaps in coverage and proposes solutions for best possible outcomes.

Hours: Mon - Fri 10:30am - 7:30pm in your time zone

training will be for 1 week at the corporate office in CA

Essential Job Duties

Provides analytical input related to call handle time/volume trends, and seeks to continuously improve forecasts and plans.
Maintains headcount requirements for each plan and works closely with leadership to ensure staffing is adequate to support compliance regulations and service level needs.
Identifies gaps in coverage, predicts work volumes, and proposes new shifts, realignments/hiring plans.
Maintains attrition capacity modeling and management of paid time off (PTO).
Measures performance in each discipline according to established key metrics and targets, and aligns appropriate schedules to meet business needs.
Maintains and updates employee information within the workforce management database to support data integrity.
Maintains relationship with training team to ensure employees attend required trainings/complete trainings during optimal times in regard to business needs/operations.
Provides production reporting to all levels of leadership per business requirements.
Supports workforce management system integrity by communicating known issues and collaborating on resolutions.
Develops workforce management/capacity templates using available data and complex formulas.

Required Qualifications

At least 2 years of relevant experience with workforce management tools, including experience with call center operations policy and procedures, and understanding and experience with service objectives and contact center analytics, or equivalent combination of relevant education and experience.
Ability to convert dollars to full-time equivalent (FTE)/application to contact center budget.
Workforce management experience, including experience with planning efforts.
Strong data analysis skills, including data integrity experience.
Strong critical-thinking skills, and attention to detail.
Ability to multi-task and work well under pressure.
Root-cause analysis experience.
Ability to work cross-collaboratively across a highly matrixed organization and communicate across all levels of business.
Effective verbal and written communication skills.
Microsoft Office suite and applicable software program(s) proficiency.

Preferred Qualifications

Six Sigma or Project Management Professional (PMP) certification.
Professional in Business Analysis (PBA) and/or Professional in Risk Management (PRM).

To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V

Pay Range: $18.04 - $35.17 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

Apply Now

Refine Your Search

zone leader jobs in texas

Analyst, Workforce Scheduling - Remote

Remote Hearing Instrument Specialist

Remote Hearing Instrument Specialist

Electrician (Swing Shift) Journeyman licenses is Required

HVAC Refrigeration Technician-Swing shift

Fire/EMS Product Representative & Business Development Leader - Texas

Vehicle Repossession Agent

Remote Hearing Instrument Specialist

Senior Executive Assistant

Care Management Coordinator

Trade Compliance - Customs Auditor

Branch Manager - North Richland Hills

Trade Compliance Manager

Traffic Operations Team Leader

Regional Safety Manager

HVAC Lead

CDL A Truck Driver 48 States

CDL A Truck Driver 48 States

CDL A Truck Driver 48 States

CDL A Truck Driver Team 48 States

I want to receive the latest job alert for zone leader in texas

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