Top 5113 Shift manager Jobs in The Mall Oh

Customer Service Manager
CLEVELAND RANGE LLC —Mayfield, OH
- $80,000 - $100,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Paid holidays
Quick Apply
Case Manager
BF Empowerment Center LLC —Cleveland, OH
- From $25 an hour
- Part-time
- Background check
- School experience
- 3 years
- Professional development assistance
- Flexible schedule
Quick Apply
2nd Shift Warehouse Supervisor
Malone Workforce Solutions —Brookpark, OH
- $25 - $28 an hour
- Full-time
- Computer literacy
- Mid-level
- Forklift
- Health insurance
- Dental insurance
3d
Manager of Community Sites and Business Engagement
VOCATIONAL GUIDANCE SERVICES —Cleveland, OH
- $55,000 - $60,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Experience working with individuals with disabilities
Quick Apply
Intellectual Disabilities Program Manager
Connections In Ohio —Cleveland, OH
- From $27 an hour
- Weekends as needed
- Experience working with individuals with developmental disabilities
- Management
- Mid-level
- Health insurance
- 401(k) matching
Quick Apply
Shift Supervisor
The Centers —Cleveland, OH
- $31.25 an hour
- Weekends as needed
- Clean driving record
- BLS Certification
- Mid-level
Quick Apply
Online Order Filling Team Supervisor
Walmart —Parma, OH
- $20 - $33 an hour
- Full-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
QMHS (Case Manager) - Main
Heart to Heart —Warrensville, OH
- $25 - $40 an hour
- Hybrid work
- Clean driving record
- HIPAA
- Mid-level
Quick Apply
Retail - Merchandising Manager, Boutique Merchandising (Pinecrest)
Aritzia —Cleveland, OH
- $32 - $40 an hour
- Full-time
- Management
- Merchandising
- Mid-level
Store Manager - #801 - Training Associate
Sheetz —Cleveland, OH
- $66,657.60 - $117,150.44 a year
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Paid parental leave
- Health insurance
7d
Assistant Store Manager - Customer Experience
PetSmart —University Heights, OH
- $23.78 - $38.61 an hour
- Weekends as needed
- 18 years or older
- Mid-level
- 3 years
- Health insurance
- Tuition reimbursement
Cafe Supervisor - Great Lakes Science Center, Levy
Levy Sector —Cleveland, OH
- $23.50 - $24.00 an hour
- Full-time
- Background check
- Mid-level
- Food service experience
- Wellness program
- Paid time off
Quick Apply
Hotel Front Desk Manager
Holiday Inn Independence | Janus Hotels & Resorts —Independence, OH
- $45,000 - $50,000 a year
- Full-time
- Mid-level
- Hotel
- Organizational skills
- On-the-job training
Quick Apply
Business Office Manager
Eden Senior Care —Beachwood, OH
- $55,000 - $65,000 a year
- Full-time
- Background check
- Computer literacy
- Mid-level
Quick Apply
12d
Surveillance Security Site Manager
GardaWorld Security Services U.S. —North Randall, OH
- $25.94 an hour
- 8 hour shift
- Background check
- Military
- Writing skills
- Paid holidays
- Disability insurance
Quick Apply
Banquet Supervisor
Levy Sector —Cleveland, OH
- $24 - $26 an hour
- Full-time
- Background check
- Mid-level
- Team management
- Wellness program
- Paid time off
Quick Apply
14d
Event Services - Client Account Manager
Allied Universal® Event Services —Cleveland, OH
- $70,000 - $78,000 a year
- Overtime
- Military
- Mid-level
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
Club Suites Supervisor -Cleveland Browns Stadium - Premium Services
Aramark —Cleveland, OH
- $18 an hour
- Fair chance
- Entry level
- Disability insurance
- Health insurance
Retail Store Manager - Ridge Park Square
Bath & Body Works —Brooklyn, OH
- $58,400 - $75,920 a year
- Weekends as needed
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Store discount
- Paid parental leave
11d
District Manager
MINISO USA —Strongsville, OH
- $72,100 - $90,000 a year
- Full-time
- Merchandising
- Mid-level
- Bachelor's degree
8d

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shift manager jobs near the mall oh

Customer Service Manager

CLEVELAND RANGE LLC -
Mayfield, OH

Quick Apply

Job Details

Full-time
$80,000 - $100,000 a year

Benefits

Wellness program
Paid holidays
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
On-the-job training
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Sales support
Managing teams in a customer support role
Customer service
ERP systems
Sales order data entry
Team development
Manufacturing
AI

Full Job Description

This role is onsite in Mayfield Heights, OH

We are Cleveland!

Cleveland Range, is a leading manufacturer and designer of steam cooking equipment. We have a long and proud history of serving the foodservice industry with quality and innovative cooking devices. Our current product offerings include steamers, combination steamer-ovens, kettles, braising pans and specialty application ovens.

The Customer Service Manager leads the customer service organization and drives a customer focused, responsive attitude through to the end user of the market for Cleveland. Manages customer challenges and opportunities through a process-focused approach, following duties personally or through subordinates. Establish best practices and customer satisfaction. Manages, plans and coordinates the Customer Service team to ensure quality, effectiveness, and efficiency meet both the organizational and external sales teams’ (Rep groups and Dealers) goals and expectations.

Major Accountability

Fosters communication with the production scheduling team to ensure orders are entered and processed timely to meet customer needs. Promote cohesion between the two teams by educating the Customer Service team on production constraints and lead times.
Maintain / Develop meaningful metrics and ensure goals are met. Sets the strategic direction for the team that aligns with company objectives and creates an environment / culture to exceed customer expectations.
Lead customer service teams to ensure the execution of sales order entry and order management to meet all business requirements and individual and team goals.
Provides support and issue resolutions to ensure best-in-class customer service. Identifies and escalates unresolved customer concerns or operational issues to the proper individual or department.

Collaborate with cross-functional teams to identify opportunities for process improvements and implement solutions to optimize customer experience. Specifically, collaborate with the shipping and warehouse personnel to minimize freight costs while balancing on time delivery.

Key Tasks and Responsibilities

Plans, directs, supervises, trains, and motivates Customer Service Teams.
Identifies and resolves customer concerns to drive customer-centric culture throughout the organization, emphasizing the importance of customer satisfaction in every decision and interaction.
Lead customer service group to ensure the execution of sales order entry and order management to meet all business requirements including headcount, budget, accuracy, cost, responsiveness, and timely resolution.
Fosters continuous Improvement culture to allow the organization to streamline activities and optimize the experience with the customer. Transaction efficiencies with automation, common practices, and eliminating waste as means to drive performance.
Consistently operate in a manner that aligns to the Company Core Values. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Specialized Skills, Knowledge, and Abilities

The individual must have a high sense of best-in-class customer service and the personality to help others.
Must be flexible and willing to adjust solutions and working hours to customer expectations with a strong sense of urgency.
Excellent organizational and interpersonal skills with ability to connect and communicate with different audiences.
Strong knowledge of the Cleveland products, Logistics processes, and QADEE/ERP system knowledge preferred.
Proficient in the use of Microsoft Office software including Outlook, Excel, Word, PowerPoint, and Teams.

The salary range for the role is $80,000 - $100,000 per year. The Customer Service Manager is a salaried exempt role.

OUR BENEFITS:
We believe that our people are one of our most valuable assets. That’s why we provide our employees with a competitive benefits package that helps protect their health, income and lifestyle. Some offerings are dependent upon the role, work schedule, or location, and can include the following:

Competitive wage
Healthcare (medical, dental, vision)
401(k) savings plan
Wellness Program
Supplemental Health Plans
Employee Assistance Program
Training and Development
Tuition Assistance
Holiday Pay opportunities
Employee discounts
Paid Time Off (PTO)
On-the-job training and skills development
Basic Life Insurance
Leave Program

For more company information, visit www.ClevelandRange.com
*

Cleveland Range, LLC. in Mayfield Heights, OH manufactures and markets a complete line of foodservice cooking equipment for restaurants, hotels, and institutions. The facilities in Mayfield Heights, OH are a division of Welbilt, Inc.

#INDCLEVEUS

#LI-Onsite

#Cleveland

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

Quick Apply

Refine Your Search

shift manager jobs in the mall oh

Customer Service Manager

Case Manager

2nd Shift Warehouse Supervisor

Manager of Community Sites and Business Engagement

Intellectual Disabilities Program Manager

Shift Supervisor

Online Order Filling Team Supervisor

QMHS (Case Manager) - Main

Retail - Merchandising Manager, Boutique Merchandising (Pinecrest)

Store Manager - #801 - Training Associate

Assistant Store Manager - Customer Experience

Cafe Supervisor - Great Lakes Science Center, Levy

Hotel Front Desk Manager

Business Office Manager

Surveillance Security Site Manager

Banquet Supervisor

Event Services - Client Account Manager

Club Suites Supervisor -Cleveland Browns Stadium - Premium Services

Retail Store Manager - Ridge Park Square

District Manager

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