Top 22 Healthcare administration Jobs in Thomasville, Ga

DIRECTOR OF PATIENT EXPERIENCE
Archbold Medical Center —Thomasville, GA
- Full-time
- Hospital
- 5 years
- Master's degree
- Health insurance
- Dental insurance
5d
AVP Organizational Development & Learning
Archbold Medical Center —Thomasville, GA
- Full-time
- Hospital
- Master's degree
- 8 years
- Health insurance
- Dental insurance
8d
ONCOLOGY ADMINISTRATOR
Archbold Medical Center —Thomasville, GA
- Full-time
- Hospital
- 5 years
- Master's degree
- Health insurance
- Dental insurance
VICE PRESIDENT REVENUE CYCLE
Archbold Medical Center —Thomasville, GA
- Full-time
- Hospital
- Bachelor's degree
- Home Health
- Health insurance
- Dental insurance
COMPLIANCE SPECIALIST
Archbold Medical Center —Thomasville, GA
- Full-time
- Hospital
- 5 years
- Word processing
- Health insurance
- Dental insurance
RECONCILIATION SUPERVISOR
Archbold Medical Center —Thomasville, GA
- Full-time
- Microsoft Outlook
- Hospital
- HIPAA
- Health insurance
- Dental insurance
Organizational Development Consultant
Archbold Medical Center —Thomasville, GA
- Full-time
- OSHA
- Hospital
- 3 years
- Health insurance
- Dental insurance
Disability Management Services Manager
University of California San Francisco —United States
- Full-time
- Management
- HIPAA
- Analysis skills
- Disability insurance
Database Developer
U.S. Renal Care —United States
- $98,000 - $131,000 a year
- Full-time
- Computer Science
- 5 years
- Analysis skills
- Health insurance
- Dental insurance
4d

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DIRECTOR OF PATIENT EXPERIENCE

Archbold Medical Center -
Thomasville, GA

Apply Now

Job Details

Full-time
5 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Life insurance
Retirement plan

Qualifications

TJC
Customer communication
Staff supervision
Team member evaluation
Patient question and concern management
Managing teams in a customer support role
Team leadership
CMS
Patient complaint handling
Performance feedback (performance evaluation method)
Crisis management (risk management strategy)
CMS regulatory compliance
Bachelor's degree
Incident response (Crisis management methodologies)
Leading team collaboration initiatives
Healthcare team management
Managing projects
Hospital experience

Full Job Description

Director of Patient Experience

Description:

Education Requirements:

Bachelors Degree required in Healthcare Administration, Health Science, or a related field. Masters Degree preferred.

Experience: The position requires at least five years of experience in a hospital or healthcare environment, including a minimum of two years in a management or supervisory role. Candidates should also have at least two years of experience managing projects or leading improvement work, preferably related to patient experience, service recovery, patient relations, customer service, or healthcare process improvement. The ideal candidate will be able to work collaboratively with clinical and non-clinical teams, support patients and families through concerns or difficult conversations, and help advance initiatives that improve communication, responsiveness, and the overall care experience.

Required Skills:
Required skills include a strong working knowledge of patient experience standards, CMS and Joint Commission expectations, CAHPS processes, and complaint and grievance resolution. The Director must be able to organize work effectively, assess
current processes, and lead practical improvements in a fast-paced healthcare environment. This role requires strong communication throughout all levels of the organization, along with presentation, customer service, negotiation, and crisis-management skills. The position also requires the ability to collaborate across departments, influence others without direct authority, work independently, guide
team activities, and provide feedback on performance and outcomes.

Supervises: None
Supervised By: Vice President of Quality and Patient Safety

Performance Standards:

Organization Wide Maintains a professional image.

Makes a conscientious effort to help maintain a clean, safe and secure environment.
Assumes responsibility for institutional requirements.

Customer Service

Interpersonal skills.
Demonstrates pride in the organization.
Strives to work well as a team member.

Director of Patient Experience:

Lead patient experience strategy and improvement efforts across the organization by developing, implementing, and monitoring action plans that support measurable improvement in patient-centered care, service excellence, communication, responsiveness, and overall patient and family experience.
Partner with hospital leaders, department managers, physicians, staff, and system stakeholders to align patient experience priorities with organizational goals, support department-level planning, and promote accountability for progress toward established performance targets.
Support compliance with applicable CMS, Joint Commission, CAHPS, complaint and grievance, and patient experience requirements by collaborating with responsible departments to promote timely identification, review, resolution, documentation, reporting, and follow-up of patient concerns and related improvement opportunities.
Use internal and publicly reported patient experience data to identify trends, recognize low-performing areas, communicate findings to operational leaders, and facilitate education, process improvement, and standard work that supports sustainable results and regulatory readiness.
Provide leadership, coaching, and subject matter expertise for service

excellence, patient relations, customer service, volunteer services, and related patient experience initiatives, including support for staffing, team development, performance feedback, and a professional, patient-centered culture.

Performance Evaluation:
All Performance Standards are expected to be met and evaluation will be based on
goals determined annually.

Perks/Benefits:

(for eligible employees):

Have optimal opportunity for career growth within our growing organization

Medical / Dental

Retirement Plan

PTO and paid life insurance

What Sets Us Apart

Archbold Medical Center is a four-hospital, four-nursing-home health system with 540 patient beds. We employ more than 2,500 people and boast an outstanding medical staff of nearly 200 qualified physician specialists. Our flagship hospital, Archbold Memorial Hospital, is a 264-bed hospital located in Thomasville, Georgia. Our system hospitals, also in Georgia, are Archbold Brooks Hospital in Quitman, Archbold Grady Hospital in Cairo, and Archbold Mitchell Hospital in Camilla.

For 100 years, Archbold has been synonymous with high-quality, compassionate medical care. While our exemplary facilities have helped us maintain an excellent reputation, our team members are what makes Archbold special.

You are unique. You have skills and a strong passion for helping people. You also have personal goals, and Archbold wants to help you achieve them. We are a diverse healthcare system that promotes teamwork, continuing education, and leadership, and we are committed to recruiting and retaining the best healthcare professionals to join our Archbold team.

What we offer:

We know that your time and expertise are valuable, and to help our employees be at their best and make the most of their employment experience, we offer a comprehensive and generous benefits package that helps our employees and their families meet the challenges of everyday living.

We strive to be a workplace of choice, and from high-quality medical and dental care benefits to retirement benefits that help build wealth for your future, Archbold is proud to offer our employees one of the best benefits packages in the area.

Below are a few of the benefits Archbold Medical Center offers to employees:

Work/Life Balance
Planning for the Future
Low-Cost Prescriptions
Health & Wellness Benefits
Planning for Life’s Unexpected Moments
Helping You to Advance Your Career

Mission

To provide safe, innovative and compassionate care for our communities.

Vision

A healthier region, stronger communities, meaningful work, and trusted care.

Location: Archbold Medical Center · QUALITY ASSURANCE
Schedule: Full Time, Day Shift, flexible

Apply Now

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healthcare administration jobs in thomasville, ga

DIRECTOR OF PATIENT EXPERIENCE

AVP Organizational Development & Learning

ONCOLOGY ADMINISTRATOR

VICE PRESIDENT REVENUE CYCLE

COMPLIANCE SPECIALIST

RECONCILIATION SUPERVISOR

Organizational Development Consultant

Disability Management Services Manager

Database Developer

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